Report eBay Technical Issues

Forum Posts

Sorted by:

Production keyset enabled but only receiving v1 OAuth tokens – need legacy Trading API Auth'n'Auth

My Production keyset was previously disabled for Marketplace Account Deletion compliance.I have now completed the exemption by selecting "I do not persist eBay data". However, when I generate an Auth'n'Auth token I am still only receiving OAuth-style...

I Can't Type Anything on Automated Assistant Chat. It Is Frozen

My account was restricted due to high out of cancellation percentage (3.5%). Email sent by ebay mentioned to contact customer help. But I can't type anything. Can someone tell me what is this issue ?

Send Offer Quantity Just Dropped by almost 50%???

Hi, just wondering if any other sellers are experiencing a sudden and significant decline in the number of listings that you can send offers on? Mine just dropped by almost 50% all at once. Thank you!

After reporting a message, this html text appears

The < > all appear --

Your Message was reported.

We will carefully review your concern. Thank you for helping to make eBay a safer place.

Unable to Leave Multiple Feedback at Same Time

Hello - Been like this for 2 days now. Didn't report sooner as I figured it would be fixed by now. But its not and needs to be as this is the wrong time of year to have this slow us down. Not a big deal but it would be nice if it could be fixed. Hope...

You've exceeded the number of requests allowed in one day. Please try again tomorrow

We're getting the following error below when trying to access order details in our purchase history. We do buy a lot of items (800+ in the last 60 days) , but we need to access the order details to see the tracking to match the product up as we buy m...

Ebay is a joke

So I sold an item on the 15th of November. The buyer is finally home to get it on the 30th funds get released December 3nd now I switched my bank account to receive my payout on the second of Dec which places a 48 hour hold. Now my issue is there's n...

Unable to send or receive messages

I get an error "send message failed". Anyone else?

submitting a content report but it keeps failing to submit

Trying to submit a content report but it keeps saying submission failed what could be wrong

Contacting ebay

I have been trying to get a hold of eBay for almost 3 hours now and it keeps telling me that it’s outside of normal business hours. I am simply trying to update my payout account because I have made a sale and now the payout is going to a random bank...

Cannot contact store due to some "temporary technical issue"

During last several days I cannot contact store - supertoys (https://ebay.us/m/VZrW5j) - due to unclear issues during last weekBought product on presale and cannot get any information about it's delivery

For reactivate my ebay acount

please kindly guide me how can I reactivate my acount is temporary restricted when I switch a buyer account into seller .

Store Categories Bug is Back

Looks like the bug where you can't see all store categories when attempting to create a listing is back... Seller Hub > Listings > All filters > Categories > Store categories (here you will only see a few of your store categories) If you don't have d...

Did eBay just completely kill our custom lists?

As of about midnight MST, I no longer get the option to choose a dropdown from the Add to Watchlist bar on a listing page. Have the Powers That Be decided that this is a new "improvement"? Or is this ebay's version of coal in the stocking?

Contacting a Bidder On A Current Auction

I am trying to contact a bidder on one of my auctions. I go to the bidder's ID and click on Contact User and it takes me to my messages screen... I have tried this a few times and not luck getting the message screen to pull up so I can type in my mes...