Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Search Function and eBay Store not working.
First. Search does not work. My listings are not showing up when I search for the exact words in my title. All it shows is the Sponsored listing. If I don't have an item Sponsored (on promotions), it does not show up at all. This is also happening wh...
Listings not visible in searches, just a blank space
Logged on today to have a look at some of my listings and have found my listings and other peoples listings are just blank, completely missing. anyone else experiencing this? Everything looks fine from my active listings tab but if i search for the l...
The Item Description from the Seller appears in Spanish but the rest of eBay is in English.
Need help! Why is the Item description from the seller in Spanish but the rest of the eBay page is in English? I want everything in English. I never had this problem before, not sure if it was when I renewed the Microsoft Office Subscription recently...
Mobile Description Tagging Is Broken
Since around mid month (Jan 2025) there is breakage happening with mobile descriptions across newly published US and UK listings, or any listings revised or edited since then, including just a price change. This looks to me to effect all sellers who ...
Let the glitches begin
Listed an item, proof read and found an error went to revise it and it wiped out all the pictures that had been previously uploaded....
My eBay is not working
When I try to do anything it keeps saying something went wrong.No information from eBay to say sorry not working, I’ve been trying for the last 24 hours.
Photos Won’t Load with App Update
I have used the same method of editing and uploading photos from my iPad for years. With the new update, I cannot upload photos from my iPad app at all. No reason or error code is given. I can assume sizing issue but these photos have been used for 1...
Can't view my items on my store page or search an item
Just wondering if anyone else is having a problem view or searching for items in your store or search engine
Error message when accepting offers
We have had 2 best offers received this morning that I am unable to accept. I get an "error processing your request" message.
Seller unable to enter tracking number
Just a quick heads up of an issue I have just encountered inserting a tracking number. I have just sold an item and posted it by Royal Mail. I then entered the incorrect tracking number. I then tried to recify this by editing it. But for some reason,...
Schedule Item Function Issue
When selecting March 30th as a start time for a listing, I receive the following error:
Getting emails telling me something I bought is recalled, but lacking the item's identity
I have gotten a couple of emails telling me an item I bought poses a danger and is being recalled, but then it says "Item details: " and has no further information. I am not sure what item it is and wonder if that could be figured out?
Uploading photos to new listings extremely slow
What I don't understand is that this was reported in 2023 and 2024 and here we are in 2025 and it is taking 2 - 5 minutes, per picture, just to upload to a listing. Now I understand why some sellers do not have pictures for listings that include VARI...
