Report eBay Technical Issues

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There is an issue processing your request.{500054}

I received this error message today when trying to accept a buyer generated offer. I did report it using the "?' Most likely a glitch? I have never had this happen before.

Problems listing

The search bar to scan/list new items is not available for me. Cannot list?

Pictures on eBay All Selling Page under Orders (sold) loading super large pictures of my sold items

In the last few days, my items sold page have made my sold listing picture super large and it is hard to see all the different items I have sold because the picture takes up most of the page for one listing. They used to be small pictures. It started...

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ALERT15129 IS NOT RESOLVED

I have a discrepancy of over 400 items, and according to phone support, this alert is closed and resolved. According to the community, it is still an issue. Ebay, can you please confirm or deny? I can't sell items that aren't visible, but I am paying...

Ebay won't load

Can't load ebay

Merging accounts

I lost my Google account due a destroyed cellphone which forced me to get another email address. How do I gain access to my old account for my seller ratings and reviews

EBAY site problem

Unable to place bid on any auctions at all both on browser and cell phone app.

Listings Search

I have been having a problem finding my listings when I search for any items, I have been having to go the my search listings, then my store and the category which is a pain,before I could just search listings and would be able to find a listings and...

Resolved! USPS QR code not working at post office.

Had a usps ground advantage qr code for shipping an item, went in they scanned, said there was some sort of error.Now the package is marked as shipped and usps in possession when they do not have it since they would not accept it.

Listing function isn’t working since 10/11/25 on iOS26.2 on iPhone using eBay app.

I have cleared my cache, deleted and reinstalled the app, and still I can’t list an item for sale.

I purchase an item and it just says payment processing for the whole night

Please help

New image protection prevents buyers from viewing photos properly.”

“Until recently, I could copy or drag listing photos for research and authentication purposes. Now images disappear when pasted or can’t be copied because they’re temporary blobs. This makes eBay harder to use for legitimate collectors and buyers. Pl...

Active Listings screen displaying wrong - can't change it back

My active listings page is sorted by watchers (most to least) and then is supposed to sort by most recently listed items (descending item number). At some point a few months back, it stopped sorting new listings after the watchers, and now it's stuck...

Automatic Feedback option is automatically leaving feedback for things I BOUGHT

Just as the title says. I'm a seller, and had my automatic feedback options set to leave feedback for buyers as soon as they leave me positive feedback. However, after checking my purchase history, I noticed feedback was being left for SELLERS - peop...

Copy/pasting from one buyer message to another

Primary I use my sent copies (to my email) of all my buyer messages to search for scripted response templates for other buyers with the same question. Sometimes lately I’ve been doing this thru eBay messages instead of email, maybe because those time...