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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

computer or Ebay thinks I'm not in the united states

I get this message when i try to purchase any gun related item. Dear Buyer / BidderThank you for choosing to bid on or buy this item.International buyers are restricted from the purchase of military items on eBay.com. This item may be regulated by Pa...

Manage unsold listings search box missing

Cant search Manage unsold listingsSearch box missing

Can't change the Ship From location in Bulk Labels

I tried printing today's shipping labels using eBay's Bulk Labels. When I select the USPS labels and click "Edit" then click the "Dispatch Information" tab, I'm not able to change the "Ship From Address" combobox. The only selection available is "no ...

Number of items sold history not showing on listing description

This has always been a great feature for buyers and sellers. It disappeared a few months ago and came back. Now it's gone again for the last few days. Anchor support doesn't know if it's a bug or intentional change. I hope it's a bug. O(

Screenshot 2025-04-17 at 12.08.05 PM.png

AI Agent Not Working – Repeated Server Call Failure

I repeatedly encountered the following error message:> "I'm sorry, I could not proceed due to a server call failure."https://i.postimg.cc/gJ0f1QPp/Screenshot-20250421-093909-2.pnghttps://i.postimg.cc/gJ0f1QPp/Screenshot-20250421-093909-2.png This mes...

Customer service server error

I’ve been trying to use the customer service chat as well as calling customer service and I get repeatedly that I can’t be helped due to a server error.

What Causes This Trend To Repeat?

These trends do not occur on my other selling platforms.

Global Error

I have been seeing this for three consecutive days when creating a listing: Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later. It occurs as soon as I toggle off the "Auction" option so that I ...

Can't make offers due to page loading error.

When I attempt to make an offer, I can submit the amount, but then the next page fails to load. This occurs across multiple devices, and clearing the cache didn't help either.

I want to report Ebay

Does ebay have an corporate office so I can report an unfair business practice to the Better Business Bureau

Can't Upload a Video to my Ebay Listing

I have tried many times, and I'm sick of it. I have had this problem in the past, and again today. I try to upload a video to my Ebay listing. It simply won't work. At first, it will get stuck at some percentage (47% or 52%) and sit there forever. I ...

When a return is issued, the prompt says "refund and relist for free", but it won't relist the item

I noticed this happening back in February on returns/ refunds I sent. I thought it was a temporary glitch. It is still happening as of today, April 19. Attached photo shows "Your item did not relist" and makes you go in and manually relist it.

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...