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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Uk buyer for USA item unable to complete purchase

There seems to be an ongoing issue where a buyer in UK receives a message to the effect that the USA seller does not ship to the UK even though the item is setup for International Shipping to just about every other country. The sale is for an ancient...

Recent Searches No Longer Remembered

Hi,For the pat several weeks, the Search Bar along the top suddenly stopped remembering recent/repeated searches. My computer is a Windows 10 desktop. My browsers are Chrome & FF, which I check daily for updates. I tried clearing the cache & cookies,...

Resolved! LISTING IN USA NOW SHOWING AS BEING IN EUROPE????????

THE LISTING IS SHOWING WITH EUROPEAN AMOUNTS AND THE WHOLELISTING IS JUST AWFUL???? I DID NOT GO TO EBAY EUROPE???? NEVER HADWHAT IS HAPPENING WITH EBAY??? LOTS OF PROBLEMS...IS IT AI ???

Resolved! How to refund money from Kuku FM?

The way it is a fan and I have a lot of people who have a very happy for her to get to get a very special to me and my

Listing Violations Never Taken Care of by System ~ No Violations Found

Over the years, out of the dozens of reports, not a single one was taken care of with auto decline by system. The violations are, Text in main image, avoiding subtitle fees. Not only that, but their entire main image also has logos on it and a design...

Pardon Our Interruption... (Terapeak)

I am a long-time, heavy (to extent permitted) terapeak user. In last couple days, started seeing the "Pardon Our Interruption..." pseudo "bot" error message. (Aside: bots do not sign in, engage in commercial transactions, or require polite messaging ...

traffic report no updates ???

Is anyone else not missing traffic reports( on computer ) since the 8th ? no traffic info since the 8th of this month online

I am going this same issue and try to hit the pay button

I have this same issue and tried to hit the pay button but it won’t work . I am still stuck with not completing the order. I don’t understand why others can do it but I can’t . The words about the seller not shipping in my area had blocked me from co...

CUSTOM SKU - PLEASE TAKE AWAY "EXACT MATCH"

When I go to active listings>search>search by title SKU or item number - I NEED to be able to search by SKU (custom SKU) but NOT EXACT MATCH. For instance - I do my custom SKUs by location/date/code. So, in the example that I will send, I need to see...

There is no guideline in how to making the error statement about seller not shipping to my area.

Very disappointed that no one knows how to remove this glitch . It is really hindering me from being able to buy from a seller. I told that about a seller about it. I don’t know or not if it will ever get removed if she accepts my offer the second ti...

Can't delete unsold listings

All the buttons at the top are dead and do nothing. I can elect to relist or can open the listing itself but I need to delete some unsold listings and can't. The delete option is under the actions button.

Pictures Not loading

Can you guys fix this please

Sell Similar Greyed Out

I have a regular practice of killing my oldest listings and then getting them right back online with Sell Similar. I always change the name of the listing as well as the description and often either take new photos or rearrange the photos. Today, I k...