Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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IS this a Glitch?

My seller accounts keeps automatically being changed under, Business Policies;" Manage your business policies". This started back in November 2024. This happened when I watched my account "in real time" get hacked. eBay helped me to get it cleared up...

Messaging

My partner and I are unable to respond to recieved messages on both of our accounts on eBay. We have tested back and forth between accounts. We receive messages, but are able to launch in app, from received email copy or desktop version. We have buye...

Buyer Can't Pay

I have had numerous buyers contact me about checkout issues the last 2 days; this is the one that I have screenshots for. Buyer accepted my offer but when she tries to checkout it puts the item in her cart twice; once at best offer and once at full p...

Screenshot 2025-06-24 at 2.36.03 PM.png Screenshot 2025-06-24 at 2.35.55 PM.png

Messages

There appears to have been an update which has changed the messages. I’m now unable to open any messages in my account. I have deleted the cashes and history. I have also tried a different search engine with no success. I have tried on both my iPhone...

BLACK LISTED PHONE JUST BOUGHT ON EBAY

i PURCHASE A iris CELL PHONE on Ebay this month and picked it up at the Post Office last night. This morning I called Consumer Cell to get my Doro phone sim card transfered over to the IRIS phone. They cannot transfer because the phone is on a stolen...

Can not get in to messages

The entire page looks different and I can see the messages but can not click/touch anything to read them. Started a few hours ago on android Google chrome. Tried different browsers, signed out, cleared cache nothing works. Tried ebay.ca same thing. I...

Messages in My eBay problems??

Is eBay having a problem with the messaging system in My eBay?? I can see all of my messages in the different folders, but can't open any of them to make a reply or even read!?! Just started happening a few hours ago.

User avatar by Adventurer
  • 112 Views
  • 5 replies
  • 0 helpful

All Auctions Showing all Active Listings

When I click on "All Auctions" (I currently have 38 auction listings) from the seller hub, eBay is showing "Manage Active Listings" and displaying results that include several pages of my Fixed Price listings. This on the desktop, not sure if it's th...

User avatar by Thrill-Seeker
  • 92 Views
  • 3 replies
  • 0 helpful

Inappropriate suggested listings

I keep getting suggestions on my home page for listings of lewd anime figures and similar items, usually under the "Shoppers like you also liked" section. I have never searched for any sort of NSFW items or anything anime-related. My buying and selli...

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