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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Symbol of ''inches'' replaced by random string of charactres..

The length stated in my variations is provided in centimetres and inches - for the last couple of days, instead of seeing the correct length in inches I only see some random characters! I.e. instead to the Length:60cm (24") -> I see the following: 60...

Taiwan Chunghwa Post Tracking numbers not updating anymore since April 25

Since April 25 all Tracking Numbers from Taiwan Chunghwa Post stopped updating on ebay,seems no data flow. Its now 16 days!Hope someone is aware of this issue and that someone is finally working on it.

This change is not permitted at this time.{e263366-1183635x}

It seems that my account was hacked from China this morning. I have changed the passwords, etc. but I cannot change the account address back to my address in the USA

Unable to send larger invoices -- "Something went wrong. Please try again later."

For the past two days I've been trying to send buyers who order around 100 or more items invoices. I'm able to get to the invoice page and enter the shipping amount. When I hit "send," the page starts to load like it normally would and then freezes i...

Some item action forms not functioning on latest Firefox desktop browser

'Item cancel' form and 'didn't receive item' form do not function on Firefox 138.0.1I checked the browser console and it throws an error when you hit the submit button for these forms. More forms may be affected. These forms work fine when I tried th...

Issue accepting a counteroffer on my computer, it seems to 'counter' again instead

Three times in the past few days, when customer counters an item, and I go to accept it, it says 'accept' but it is seems to essentially counter with the same amount they sent me. So they the have to accept that amount again. It has the box when the ...

Tracking not being uploaded when using ebay bought label

I purchased a shipping label from ebay yesterday. I printed the label out, took it to the post office, and had it scanned in. The USPS system shows it in transit. The eBay tracking shows "tracking number provided, ship by Monday, May 5". I am not the...

Resolved! Customers complaining that they can't order from me because I don't ship to them.

Customers complaining that they can't order from me because I don't ship to them. I only ship with in the US, but not International. Customers are in the US.

Issue Copying & Pasting Ebay Messages

When we sell an item we send the buyer a message containing the shipping details. Normally we copy a previous message and edit the tracking #. This AM we sent one message and then tried to copy another message, to a different buyer, and when we tried...

Seller-Initiated Marketing Coupons Not Showing on Listings

Listing Tool

There are multiple issues right now with the listing tool.It is slow to respond, and when an item is listed, the title and description are not showing up (just disappearing!) The html/preview button is also not working. I also wasn't able to edit the...

USPS scan sheet error

What I seen and clicked then got unauthorized message.SCAN formsGet labels in bulkSCAN formsHelpSeller Hub If you're ready to send off your USPS packages, generate and print your SCAN forms on this page.The labels you've bought in Bulk Shipping have ...

No categories

On any bid item , there us no categories listed to see similar items . ie example toys-rc airplanes-kits, etc…cant access anything if the categories arent listed

My purchase/search/other account history has been deleted. I suspect my account has been hacked.

My account purchase/search histories have been deleted. I suspect my account has been hacked. I did recently click on an AOL email link in what I think was a 'phishing' scam. I tried going to my tablet settings/system maintainence/security check, etc...

Your payouts are currently on hold because your eBay account is restricted.

Your payouts are currently on hold because your eBay account is restricted. You'll start getting paid again when your account is reinstated.funds released as 60 days have passed from the date of restriction,already pass 60 days but why still NO payou...