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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Issue Copying & Pasting Ebay Messages

When we sell an item we send the buyer a message containing the shipping details. Normally we copy a previous message and edit the tracking #. This AM we sent one message and then tried to copy another message, to a different buyer, and when we tried...

Seller-Initiated Marketing Coupons Not Showing on Listings

Listing Tool

There are multiple issues right now with the listing tool.It is slow to respond, and when an item is listed, the title and description are not showing up (just disappearing!) The html/preview button is also not working. I also wasn't able to edit the...

USPS scan sheet error

What I seen and clicked then got unauthorized message.SCAN formsGet labels in bulkSCAN formsHelpSeller Hub If you're ready to send off your USPS packages, generate and print your SCAN forms on this page.The labels you've bought in Bulk Shipping have ...

No categories

On any bid item , there us no categories listed to see similar items . ie example toys-rc airplanes-kits, etc…cant access anything if the categories arent listed

My purchase/search/other account history has been deleted. I suspect my account has been hacked.

My account purchase/search histories have been deleted. I suspect my account has been hacked. I did recently click on an AOL email link in what I think was a 'phishing' scam. I tried going to my tablet settings/system maintainence/security check, etc...

Your payouts are currently on hold because your eBay account is restricted.

Your payouts are currently on hold because your eBay account is restricted. You'll start getting paid again when your account is reinstated.funds released as 60 days have passed from the date of restriction,already pass 60 days but why still NO payou...

Site Problems on the Rise Since May 4th.

Whatever ebay did to update the site on May 4th has not only had more issues than ever to the website but sales have dropped drastically. Example, today I am looking at being 75% down after yesterday's mess. Lowest numbers in many years and I've been...

Minimum bids are messed up.

Items under a dollar are not working right. It's trying force buyers to pay at LEAST more than .25 more than previous bidder. For items that are small but sell many of, this is not going to work long term. If one if forces to bid .25 c more than an i...

Pictures Not Loading...

All of the sudden a few minutes ago pictures stopped uploading to drafts and only half of the pictures are loading when looking up items on ebay

Return problems

In the updated return pages the system sometimes skips the step where I can select the return quantity and automatically assigns a quantity of 1 on the final page. Additionally, for some orders, I’m unable to create a return request at all. I receive...