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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing orders in purchase history

I made several purchases today March 18th 2025, I went to go look at them and they're not in my purchase history. How am I able to see them?

Resolved! Refund Please!

I bought a guitar In January 21, 2025 The postal page shows the seller had never sent it and obviously no tracking was included. The person selling the guitar jra342 should have never accepted $190.93 for the guitar if they were going to keep it. The...

We are unable to send your message at this time

Hi, can't make a counteroffer, pops up this error We are unable to send your message at this time

My "about" is not showing what I put on it

How do I fix it?

Watchlist

Why option "Add to custom list" doesn't work? All items just lost!

Order issue

After I made a order, never recieved confirmation and it doesn't show up in my history. I was charged for it but item is still available on ebay? Its a psa 10 card. With certification #. Is eBay system down?

Accepted offers and counteroffers are not appearing

I have lost about 6 sales due to accepted offers and counteroffers not showing in my sales or messages. This is true using my PC and my iPad.

Bulk End Listings - Sell Similar Glitch

For the last 2 days whenever I bulk end listings, then sell similar eBay created several double listings. Is anyone else having this issue? It will cause a lot of chaos if not fixed asap. If I didn't catch this I would get penalized if duplicate list...

Awaiting Payment Issue

I had a customer send me an offer, which I accepted. Right after I accepted the offer, she sent me a message asking me to cancel because she misread the size. I agreed. However, the item is not showing up in awaiting payment. I can see it pending as ...

Bidding Not Working on Wifi

I've noticed an issue with the android app on my Samsung S23 Ultra. Don't have another phone to test but I've restarted the phone several times and reinstalled the app between occurrences. So when bidding, I'll go right through to the review bid page...

Total value of auctions not showing correct total.

Total value of auctions not showing correct total.Same for total of all items active.We have added many items and the total value of inventory has not changed.

Answering to buyer offers in Seller Hub - Edit??

In the Seller Hub | Tasks, you will find offers that (potential) buyers made: When clicking on that Respond to open offers it goes here: The problem: In red EDIT (see second picture) used to be Review all offers. So now an extra step needs to be take...

I don't remember my password. Can't create new password because I need to list my current one.

One location states, if you forgot your password, click here to change your password. It sends me right back to a page that asks for my password.

Payments

My account won’t let me add a debit card after removing an expired card ?? Any clues

Bulk Editing With Excel Through Reports Not Uploading Correctly

I make a lot of adjustments to price/quantity through bulk editing with Excel in the reports tab. Works great and saves a ton of time, until today. 417 listings failed, 815 succeeded. All failures have this error: "Revise Failure 21919165 Error - You...