Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Mobile Description Tagging Is Broken
Since around mid month (Jan 2025) there is breakage happening with mobile descriptions across newly published US and UK listings, or any listings revised or edited since then, including just a price change. This looks to me to effect all sellers who ...
Let the glitches begin
Listed an item, proof read and found an error went to revise it and it wiped out all the pictures that had been previously uploaded....
My eBay is not working
When I try to do anything it keeps saying something went wrong.No information from eBay to say sorry not working, I’ve been trying for the last 24 hours.
Photos Won’t Load with App Update
I have used the same method of editing and uploading photos from my iPad for years. With the new update, I cannot upload photos from my iPad app at all. No reason or error code is given. I can assume sizing issue but these photos have been used for 1...
Can't view my items on my store page or search an item
Just wondering if anyone else is having a problem view or searching for items in your store or search engine
Error message when accepting offers
We have had 2 best offers received this morning that I am unable to accept. I get an "error processing your request" message.
Seller unable to enter tracking number
Just a quick heads up of an issue I have just encountered inserting a tracking number. I have just sold an item and posted it by Royal Mail. I then entered the incorrect tracking number. I then tried to recify this by editing it. But for some reason,...
Schedule Item Function Issue
When selecting March 30th as a start time for a listing, I receive the following error:
Getting emails telling me something I bought is recalled, but lacking the item's identity
I have gotten a couple of emails telling me an item I bought poses a danger and is being recalled, but then it says "Item details: " and has no further information. I am not sure what item it is and wonder if that could be figured out?
Uploading photos to new listings extremely slow
What I don't understand is that this was reported in 2023 and 2024 and here we are in 2025 and it is taking 2 - 5 minutes, per picture, just to upload to a listing. Now I understand why some sellers do not have pictures for listings that include VARI...
Missing pictures
Since the new update at google playstore this new update has made Ebay viewing bad with missing pictures in Ebay search. Now I have to click on the missing pictures to view what the seller is selling. I've a Samsung s23 and I keep my phone updated wh...
Resolved! Purchase declined yet money taken, things not loading
I purchased something, and it took money from me but showed no purchase in my history. Tried a different app everything works fine. Ebay is down
Resolved! What is eBays email address?
So since the eBay chat bot no longer sends you to a human. Is there an email I can contact someone by? I really HATE the concept of having to speak with someone on the phone. Especially since it seems like the people on the phone hardly speak English...
