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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Some Listings title have added characters "

It looks like some listing that have the inch symbol "Instead of the " this is what show on the listing " Buyers will be confused with this defect!

Listing Title Text Errors

This morning I found some odd text errors when I click on the titles of my listings. It seems that if I use the " character instead of inch, or the & character instead of and, my listing titles show up with some weird coding/text. For example, 13" Wi...

Resolved! Scheduled Listings Don't Go Live On Site

Listings that were scheduled to go 'live' or 'active' today do not actually go to the live site. They are no longer in my scheduled listings draft and they are not listed in my active listings. Problem:- Scheduled listings are not working.

eBay is using AI to field reports of violations, and it's failing miserably

I'm very concerned about eBay's ineffectual use of AI because sometimes it absolutely requires a human to decipher whether or not a reported item for sale is prohibited. For example, red and blue LED emergency vehicle lights are prohibited on eBay, b...

Unable to add item specifics today

Unable to add item specifics today. Fill in all the specifics and then they all disappear. EXCELLENTSent in a tech report but usually these things go no where but the trash.

Poor customer service vague eBay policy for seller

My issue with eBay that they made my registration as seller almost impossible for non us and uk resident very rutheless irresponsable. I wrote this message for eBay community because i want to all world see this message or ignore it if you do not lik...

Basket emptying

Please can we have an option to empty basket easier. Having to verify I’m human every 2 items is growing old and honestly will stop me using eBay get a grip eBay

Listing titles incorrect

Are there any other sellers experiencing errors in titles that have somehow added 's in the title. It is in many of my listings. Example of other errors: Better Homes & Gardens Soft Silver Cotton Woven Oversized Kitchen Towels 3pk.What is & and #039;...

Symbol of ''inches'' replaced by random string of charactres..

The length stated in my variations is provided in centimetres and inches - for the last couple of days, instead of seeing the correct length in inches I only see some random characters! I.e. instead to the Length:60cm (24") -> I see the following: 60...

Taiwan Chunghwa Post Tracking numbers not updating anymore since April 25

Since April 25 all Tracking Numbers from Taiwan Chunghwa Post stopped updating on ebay,seems no data flow. Its now 16 days!Hope someone is aware of this issue and that someone is finally working on it.

This change is not permitted at this time.{e263366-1183635x}

It seems that my account was hacked from China this morning. I have changed the passwords, etc. but I cannot change the account address back to my address in the USA

Unable to send larger invoices -- "Something went wrong. Please try again later."

For the past two days I've been trying to send buyers who order around 100 or more items invoices. I'm able to get to the invoice page and enter the shipping amount. When I hit "send," the page starts to load like it normally would and then freezes i...

Some item action forms not functioning on latest Firefox desktop browser

'Item cancel' form and 'didn't receive item' form do not function on Firefox 138.0.1I checked the browser console and it throws an error when you hit the submit button for these forms. More forms may be affected. These forms work fine when I tried th...

Issue accepting a counteroffer on my computer, it seems to 'counter' again instead

Three times in the past few days, when customer counters an item, and I go to accept it, it says 'accept' but it is seems to essentially counter with the same amount they sent me. So they the have to accept that amount again. It has the box when the ...

Tracking not being uploaded when using ebay bought label

I purchased a shipping label from ebay yesterday. I printed the label out, took it to the post office, and had it scanned in. The USPS system shows it in transit. The eBay tracking shows "tracking number provided, ship by Monday, May 5". I am not the...