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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot request totals for special offered multiple items

I had a 4 special offers from seller and added them to shopping card.How can I request totals with combine shipping ?

Listing issues.

Trying to list an item not on the ebay hub but when I hit " create new listing " it takes me to the hub instead???? Any suggestions??

When clicking List It or Save For Later, Ebay Freezes and the listing is lost

This is a recurring problem we've been dealing with for a month across multiple browsers and 2 workstations. The listing is created, we click the button to "List It", and ebay hangs at the gray rectangle loading screen. Refreshing takes us to the "Wh...

Resolved! Suspected bug in getItemByLegacyId call - it returns null in estimatedAvailabilities.deliveryOptions

Found quite a few listings where getItemByLegacyId call returns nulls in both estimatedAvailabilities.deliveryOptions and shippingOptions.Needles to say, if I open these listings in browser, I do get shipping options and associated costs.API call has...

Account Glitches 10/26/24

Firefox 131.03 64 bit 1) After logging in: received error of headers already sent. I assume some scripting has been inserted into the page and the header script is cranky about that. Refreshing took me to seller hub.. BUT2) On overview page: Clicking...

Watchlist no longer show if the listing was out of stock

clearly ebay just did another around of "upgrade" trying to "fix" stuffs that was not brokenBut they just broke few things 1) watchlist no longer shows if a listing was out of stock. now I have to click into the listing to see if the item was out of ...

Videos are not playing on the app

Hi. I just wanted to report that videos are not playing in the listings on the app.

eBay app not loading messages - gives error “something went wrong”

eBay app not loading messages and gives error message “something went wrong. Please try again later.” This is occurring on my phone and my wife’s phone. I have no issues with messaging through a browser. I have tried signing out and signing in. Have ...

Auto pay is messing up combined shipping for me as a seller and my buyers

So, I I had my first problem today with people wining multiple auctions and Auto pay making them pay shipping cost on each item. If the auctions would end like they use to....(back in the good old days of Ebay) I would have sent the buy a combined sh...

Now they have broken the Profile editing through Account Setting.

I think these people are breaking things just so they can protect their jobs.a) Can't edit profile in Account Settingb) Can't add or remove credit card.c) It takes more steps to post an item for sale. Special to upload a photo. No efficiency at all. ...

Photo format uploading error

I'm trying to list stuff with my galaxy s20 and the uploader always says error, it needs to be one of these formats...which it is, these are jpgs. When i choose the option take photo instead it works fine. I already pre-photographed all this stuff, i...

Advice Needed: How to get eBay to refund $ they said they would refund to me as a Seller?

I accepted a return from a buyer and they fraudulently returned the wrong sunglasses. Jumped through all of eBay's hoops (affidavit, photos, etc.) and they decided in my favor and promised to return my funds that were on hold (almost $100). That was ...

Payment was sent to wrong card

Can I Please get below my payment was sent to the wrong card I have been trying to use support but they won't help me with this certain situation I was to receive my money back this is my account and my sale so I have all the information needed to co...

Send Offer Page Glitching

Usually, once an offer is sent, the item deletes itself from the send offer page. Today and several other days of late, after the offer is sent (ebay acknowledgement at bottom of page), the item remains on the page. Uncertain whether or not the offer...

ebay, bad company

You can't email them.You can't call them. Actually, yes, you can, but it is just a voice system that redirects you to the website.You can't message them if your account is blocked because of suspicion it was "hacked".You can't reset the password via ...