Report eBay Technical Issues

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SEARCH ENGINE ISSUES

I am a very long time buyer and seller on the Ebay platform.Recently, when I search for a specific item, the results include items that have nothing to do with what I am looking for.Example... 1942 CHEVROLET SHOP MANUAL, even when 'Exact Words, Any O...

Unable to submit and Offer

It says it can’t verify my card, I’ve had this happened two times now, the first time was in January. I have completed offers in 2024 without any issue. I’ve triple checked every detail, nothing is out of place, I haven’t broken any rules since I don...

Hacked account

I can’t order anything and I have been trying to get a agent and the automated assistance just keeps showing dots and not answering my question.

Unable to add items to watchlist

Several months ago, my existing watchlist disappeared and ever since then, I've been unable to add anything to my watchlist.

Need help

How do I get help when the automated assistance does not respond to me? I need to talk to a live agent.

Is This Bug Lowering My Sales/Visibility???

I had a listing removed owing to a safety policy issue. I'd had the item for sale for a couple of years and didn't know I wasn't able to sell it. So they removed the listing but it's still showing (only to me) in my unsold listings and there's no way...

Send offers changes offer amount to zero

I'm having an issue with send offers. After I put in the offer amount, the amount is changed to zero before I hit submit. Anyone else having this issue?

"Access Denied You don't have permission to access "http://www.ebay.com/" on this server"

I can get about 3 clicks on the ebay website using chrome until I get this message:----Access DeniedYou don't have permission to access "http://www.ebay.com/" on this server.Reference #18.ec2c517.1688313429.460da90---- This has followed me across net...

Northern Ireland Brexit rules not implemented by eBay

I am a trader with goods located in Florida, New York, Northern Ireland, Great Britain, and Germany. So I am unfortunately well versed in customs and taxation laws and rules... Five ongoing problems concerning sellers:a) based in any country and with...

Can't add photos to collection items

Every time I try to add a photo to a card in my collection, its turns red and says invalid format and closes the edit collection item screen now. I am using the same type of photos (jpeg, file size not an issue) that I have always used and all of a s...

I cant download new version of ebay on my sony experis

Can't download the new ebay app on my sony experience phone

Verify Account When Signing Out

Why do I have to verify my account when I go to sign out ?

Keeps closing out

When I put in my info, it keeps closing out

Unable to Save Listings. 2 Error Messages “We’ve Looked Everywhere” & “Where’s all the Stuff"

Apologize for the lengthy message. I am hoping maybe eBay will read all the details here versus me relying on support to relay the issues in full to technical support. Ongoing issue for past 6-8 weeks. Originally the issue was sporadic, now the error...

Emails and notifications not received

For past five-seven days I have been missing emails in my yahoo email account. Sales notices / offer notifications / listing notifications / ended items. All have been missing. not completely, but by about a third.