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Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Listing tool page reloads every time I upload or edit photos.
Since the beginning of 2022, ever time I try to upload or edit photos using the listing tool the page reloads and I lose all the work I've done. It happens on Chrome, Edge and Firefox on multiple different PC's. I often have to redo everything 3 of 4...
ebay UK keeps changing to .com
Every time I log in to ebay uk and try to click an item the it the refreshes as ebay.com and ask me to log in again.This is becoming a problem, I have cleared all cookies and have check my log in.the minute I try to select anything to view on ebay.co...
2FA Not working for login
I try to log in with 2FA turned on. It sends a 6-digit code to my phone, the correct phone number I provided. But when I enter that code I get an error message that something went wrong, try again. I have cleared the cache /history and tried again, b...
Someone help me
I need someone to help me get my money back or send me the right product
Major Problems with New ebay Formatting
There are too many to list. Many important features/functions have been omitted, links between seller pages are gone... Each listing has a huge "Promote listing" button. "Wow! That's so essential."
Unable to edit draft in Discount (Markdown) Manager
Again, the ebay site seems to be experiencing issues with the Markdown/Discount tool in the Seller Hub. Unable to edit saved draft for a discount promotion - buttons to select "edit" or "add" to sale are missing or non-functional.
Video stuck in "Under review" mode
Every couple of months I can't list my item because the uploaded video gets stuck in "Under Review" mode.After 48 hours no any progress. Usually any of my video approved within couple minutes.
Items with Bids
Why does my page not show items with bids and total dollar amount of bids anymore?And why can't I find an EBay phone number anymore?
couldn't use my acct, couldn't purchase, even after cookie and acct. w|new Captcha thing.
Im about to STOP using ebay after almost 20 years and over 500 transactions. can't access my stuff anymore and run in circles with stupid rabbit pictures and couldnt purchase, though there is nothing else wrong with my acct. or paypal,. I set up seco...
Pardon Our Interruption...
Has of today In received this message trying to enter ebay : Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through ...
Incorrect Shipping Labels
The eBay shipping program seems to be duplicating addresses. The name and address prints correctly on the packing list. However, when I print the label it contains the name and address of the previous buyer I shipped to. Twice I didn’t notice the inc...
Greyed our buttons
when I click on any item.the pictures won’t load and the buy buttons are greyed out, started 8-19-24. I have multiple items I need to buy.
The new login is for the birds
I don't know who came up with the Captcha login challenge, but I just spent 5 minutes trying to "image match." It does not work. I've got a great idea to limit ebay buying and selling, put up a random 5 minute wall giving people literally dozens of c...
New Ebay International Shipping Does Not Work Properly
I have a buyer in Portugal who reported that he wasn't seeing my listings. Then he was able to see some and won an auction for an item. I have chosen to use Ebay International Shipping, but that doesn't show as a shipping option. Instead, the buyer i...
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