Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problem with multivariation bulk listing

Since this morning, I have been getting error message when I bulk relist multivariation listings. Please fix. trinton@ebay

What happened to the shipping calculator?

A lot of my items now say the zip codes are invalid and cannot calculate shipping cost. Also stating to potential buyers that I don't ship to their state. Is this due to the price changes for shipping rate changes? Sure hope it is fixed ASAP. If the ...

Issues with Calculated First Class Package Listings that I have 14oz - 16oz

It seems that any of my listings that I am using calculated first class package that i have weighted between 14 - 16 oz are showing issues with my listing that the shiping is calculated instead of listing the price. If I change my listing to 13oz or ...

New problem with FIRST CLASS shipping in my listings, then printing via iPhone.

Never have posted here...but before I call Ebay, maybe this is a new glitch?I tried printing a shipping label from my iPhone tonight, which I have done in the past, and some screen with a lot of programming mumbo-jumbo popped up (and of course I didn...

Watch function not working

The watch function now indicates that I am already watching every item I view. It also no longer allows me to add any items to my lists. I hope this issue is addressed as soon as possible for I am no longer able to shop.

Problem leaving feedback.

I (somehow) accidentally ordered an item as guest. ( even though I was signed in when I ordered it.) I have the transaction id, and would really like to leave the seller some positive feedback, however, I do not know how to do that since the transact...

Drop down menu for saving an auction is back but....

At the beginning of the month, the drop down menu started working again. This is the menu right below the save to watchlist link on any auction. I use Firefox and the drop down menu is there. But when I use chrome, I get "save to watchlist" or "save ...

Editing items in bulk.

I have been editing many items in bulk especially in the "Item Description" section of a listing.Until about a month ago, all was working great.Since then I have been able to save one item at a time OK in the "Item description", but when I bulk chang...

Resolved! Trying to return an Item that My Mother Gifted Which was Purchased on a Guest Account

Hi,So I have an unusual situation. My Mom (who is one of the least tech saavy people I know) bought me a tablet that I'd selected on ebay, for Christmas. She could not remember the password to her ebay account, so she logged on as a guest when she ma...

Can not proceed to Checkout

Today 22 January i am trying to make some shopping from ebay and when i proceed to checkout and give my paypal account info it keeps waiting to connect with paypal.i tried both from windows and android app but nothing.I should mention that from paypa...

Seven Items with No Carrier Scan, but I have the Receipts!

Just checked my dashboard, and it shows, on my Tracking Report, seven items that had no carrier scan. BUT, I have the post office receipts with the scans on them for those packages. Been passed around from one rep to another, have currently been on h...

bleep LIES =Sellers can also turn this feature off on a fixed price listing at any point by revising it

RE: https://community.ebay.com/t5/Announcements/UPDATED-eBay-is-Helping-Boost-Conversion-with-Best-Offer-on/ba-p/27622691/jump-to/first-unread-messageINseller_news_teamVerified BloggerPOST THEY SAID THAT:Sellers can also turn this feature off on a fi...

Resolved! ebay won't let me leave negative feedback for a seller

Hello ebay community! I bought an item xx amount of days ago and found out that the item was fake after the ebay money back guarantee, I started a return but thats not the problem, the seller sent a fake item so I should have the right to leave neg f...

HUGE FIRST CLASS SHIPPING ISSUE ON IPHONE

I can no longer print labels on ios 13oz and above without receiving this error message. Also there are no discounts for 13oz and above anymore? Please fix!

eBay's BAD MATH - Currency Conversion

Incorrect Currency Conversion As can be seen from this screen shot, eBay does not show the correct currency conversion. $0.99 Canadian is about $0.79 U.S.I reported this problem several years ago and it was resolved in some listings, mostly those wit...