Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay charged me for purchase not mine

Did ebay accidently post charges to buyers account that were not their purchase. Charged 107.65 not my purchase. Ebay said it was fraudulent but would not help me get a refund. Paypal denied my claim. Interestingly, my purchase for 99.85 has wrong se...

sort feature does not work, When I enter highest viewers it comes up with Zero same on lowest etc.?

I have contacted Ebay at least three times about this problem and never received an answer or attempt to repair this problem. I guess they don't care about my concerns!All "sort" features don't work, all show zero, zero viewers, zero watchers etc. th...

HELP - Issues printing my return shipping label

Hello, I have this error message when trying to print my return shipping label. Alredy tried in Chrome and Internet Explorer with same results. Any help will be appreciate it !Thanks.

Images are not showing up on relisted items

Anyone else having this problem? It seems like the last 24 hours of relised items have no imagings.

Reporting System Lacks Useful Responses For Misrepresentation

This may be more of an administrative problem rather than technical, but there's no clear place for this complaint. With that said:Ebay's Reporting options appear to be broken on a fundamental level. For at least 2 years the Reporting system has fail...

message issue, keeps asking for verification

hai,i can't reply any messages until now, and keeps asking for verifications. i did all the verification, works but when i try to reply a message, still keeps asking for verifications. Is't possible because my account got hold?

June 9th, 2016 - cannot load ebay

Cannot load My Ebay page, or add anything to my Watch list....argh...and it's been going on for hours now...c'mon ebay!

Items relisted without notice, listings were changed to take offers, all kinds of glitches

I had several auctions end without selling this past Sunday, and they all relisted themselves. I usually don't relist items immediately and I never check automatic relisting, so I was surprised, but I figured I'd go with it. I went ahead and put some...

multiple issues this spring but has been ongoing

Views not showing up. researching items get redirected from sold item to active and basically unrelated item. basically no views on items. never get questions anymore--not even the stupid questions that used to drive me nuts. had a friday thru sunday...

Message with Offer not getting through as sent

This has happened three times now. I try responding to a message via "reply with offer", but it won't go through. Buyers think I am ignoring them when I am not. I can reply with a regular message just fine, but things get stuck when I specifically re...

I can`t add items to my watch list.

I`ve tried all day to add items to my watch list. I`ve tried firefox and IE. No go. Anyone else having problems?

How eBay's boneheaded SHIPPING LABEL + SCAN FORM operations affects seller performance ratings:

With the rollout of eBay's "guaranteed delivery" gimmick it's even more important to obtain an acceptance scan, let alone ship without any delay, SO... Here's an issue I've been harassing eBay about for more than a year: When I have only one or two i...

Purchase history

On the iPad app only...I suddenly have items in my purchases that I purchased in the past that I hid at the time of purchase. They do not show up on the website, only the app. The items are all listed as “unavailable “ . Can I get rid of these?

Resolved! ebay site problems

Keep getting this mesage: "Something went wrong. We're sorry.If you want to start over, go to the homepage. If you're stuck, let us help you." Anybody know what's going on?

Takes long time to show up the item due to Advertising

Now, new platform started for the listing.It takes long ime to showed up due to the 3 advertising.1 is on the top of the listing page, 2nd is under the seller information.Then, the AD come on the bottom.Those showy AD takes too much time to bring the...

Your October Seller News is here

Find a Seller Circle in your area

More Knowledge. More Possibilities.

Announcements

Resolved! ebay site problems

Featured Posts