Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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How do I remove or delete one site and keep the other? Same name & same log-in

I'll give you the story and that might help, the shorter version: Dec. 30th my store is closed by eBay because I was buying stuff and thought it might be someone else. It wasn't, it was me. They should have just called and asked me. Afterall, they ha...

User avatar by Trailblazer
  • 345 Views
  • 7 replies
  • 0 helpful

[SITE ISSUE?] Promoted Listings Sales Report Not Working

After reviewing the new Promoted Listings Sales Report a few times yesterday, as of this writing it is no longer showing any info or results (zeros across the board). https://pls.ebay.com/plsweb/sales Is anyone else experiencing this? Any guidance ap...

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User avatar by Thrill-Seeker
  • 209 Views
  • 1 replies
  • 0 helpful

embarrassed Ebay's listing tool not working

This is still a problem as of 8 PM on March 26. According to all the posts this has been going on for at least a week. Using Chrome browser. Message pops up as soon as I get to the shipping and I've wasted 2 hours trying again and again to finish my ...

User avatar by Pathfinder
  • 126 Views
  • 0 replies
  • 0 helpful

Turbo Lister claiming item already uploaded

Trying to up;oad with Turbo Lister but out of 60 items 4 come up Error:- This item already was uploaded.I have checked, double checked and check again and these 4 are NOT uploaded.I tried changing the heading around still no go.Checked that the UPC w...

uploading photos "corrupt files"

I haven't listed on ebay in a few months. When I try to upload photos I get a "corrupted files" error message. I tried the simple listing tool and my photos uploaded. I have an old coolpix camera and I jpg my photos at 90 instead of 72 because years ...

User avatar by Adventurer
  • 847 Views
  • 16 replies
  • 0 helpful

Request timed out when listing an item

I recently posted an item which I was able to put through, then a few days later I tried listing another item but it won't let me past after "List with displayed fees". It goes on a loop and few minutes later it comes up as "Gateway Timeout The proxy...

User avatar by Rising Star
  • 685 Views
  • 2 replies
  • 0 helpful

Where's my $$ in dashboard monthly breakdown??????? Ebay zero'd them out!!!!!!!

My seller dashboard monthly breakdown shows all zeros, but even my 'all selling' page shows over $800 in sales just this month! That's over $6K that just went poof!# of transactions does not seem to be affected. Of course I got a message:Act now to r...

Posted order twice

A purchase I made was posted twice. Once as an error with no paymnet, and once normally. I was advised by eBay after the purchase the seller account had been compromised by a thrid party and I should file a claim through the resolution center. The re...

User avatar by Rising Star
  • 130 Views
  • 1 replies
  • 0 helpful

Returns

tried to return an item that was recieved broken, says there is a technical issue

How do you make the Seller Hub your Home Page?

I had this working before everything went wrong and now need to know how to put it back the way it was. How do you make the Seller Hub the first place it goes right after you log-in and click 'My eBay'? With 2 sites opening at the same time, I'm afra...

User avatar by Trailblazer
  • 181 Views
  • 0 replies
  • 0 helpful

Large pervasive bug affecting millions of users.

Ebay no longer works properly in the latest Firefox. Messages, specifically, no longer load. Links don't activate. Other parts of the site are broken as well. This has been happening for me for at least 2 days across multiple versions of firefox. Thi...

I can't find my items I listed to sell in search

I am selling black clogs . Item number is 152016860530 Below is my tiltleWomen's Hand Made Black Leather Clogs Shoes Slip Resistant US Size 6.5-10I have 5 sizes 6.5, 7.5, 8.5 ,9 and 10When I search my own item to find sizes 6.5 7.5 8.5 there is no pr...

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