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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search Engine Problems Keyword Discrepancies

Can someone help me out? If I do a search in all categories for "Lego Star Wars", I get 55,472 listings that show up. If I do a search for "Lego Star War", I get 76,906 listings that show up. My problem is that I have five auctions with "Lego Star Wa...

Tuesday March 27th Ship Date Is Missing for Printing Shipping Labels

Tuesday March 27th Ship Date Is Missing for Printing Shipping LabelsThe Post Office does not list this as a Holiday.Please fix the drop down list to include Tuesday - items are tagged asneeding to be shipped by Tuesday !Thank You

Resolved! Shipping Label Canadian Rates are incorrect???

Yesterday many of us experienced the problem with shipping labels where you did not have the option of printing the label for Tuesday the 27th. As we can all see that problem is fixed. However there was an additional problem that presented itself to ...

How do I remove or delete one site and keep the other? Same name & same log-in

I'll give you the story and that might help, the shorter version: Dec. 30th my store is closed by eBay because I was buying stuff and thought it might be someone else. It wasn't, it was me. They should have just called and asked me. Afterall, they ha...

[SITE ISSUE?] Promoted Listings Sales Report Not Working

After reviewing the new Promoted Listings Sales Report a few times yesterday, as of this writing it is no longer showing any info or results (zeros across the board). https://pls.ebay.com/plsweb/sales Is anyone else experiencing this? Any guidance ap...

embarrassed Ebay's listing tool not working

This is still a problem as of 8 PM on March 26. According to all the posts this has been going on for at least a week. Using Chrome browser. Message pops up as soon as I get to the shipping and I've wasted 2 hours trying again and again to finish my ...

Turbo Lister claiming item already uploaded

Trying to up;oad with Turbo Lister but out of 60 items 4 come up Error:- This item already was uploaded.I have checked, double checked and check again and these 4 are NOT uploaded.I tried changing the heading around still no go.Checked that the UPC w...

Ebay Shipping Labels Not Printing for 3/27

I have been unable to print shipping labels for tomorrow, 3/27. eBay's drop-down date menu goes from today (Monday 3/26) directly to Wednesday 3/28. Been frozen for at lest 3 hours today.

uploading photos "corrupt files"

I haven't listed on ebay in a few months. When I try to upload photos I get a "corrupted files" error message. I tried the simple listing tool and my photos uploaded. I have an old coolpix camera and I jpg my photos at 90 instead of 72 because years ...

Zoom Feature on New Computer

How do I set up the rollover zoom feature to work on my brand new HP PC? I have Windows 10 and use Google Chrome. Thank you.

Request timed out when listing an item

I recently posted an item which I was able to put through, then a few days later I tried listing another item but it won't let me past after "List with displayed fees". It goes on a loop and few minutes later it comes up as "Gateway Timeout The proxy...

ebay adding global shipping option to some of my listings I do not participate in GSP

I was checking on some listings today and found that GSP had been added to several listing without my permission. WTH. I do not participate in GSP. Period. This is not the first time this has happened. Am I the only one?

Where's my $$ in dashboard monthly breakdown??????? Ebay zero'd them out!!!!!!!

My seller dashboard monthly breakdown shows all zeros, but even my 'all selling' page shows over $800 in sales just this month! That's over $6K that just went poof!# of transactions does not seem to be affected. Of course I got a message:Act now to r...

Posted order twice

A purchase I made was posted twice. Once as an error with no paymnet, and once normally. I was advised by eBay after the purchase the seller account had been compromised by a thrid party and I should file a claim through the resolution center. The re...