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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

When I go to sign in to MyEbay there is a long delay....

...before it accepts any ket strokes.My browser says not responding.After the delay it's OKThis only happens the first time, if I log out and log in it's OK - no delay.What causes this?

Video not open only on Android eBay App

Hi I used to list my items with a video in description.Today I noticed that don't open in eBay app only.Videos play in all devises and also mobiles but don't when you try to open via Application.(see photo)one of my item is the link here:http://www.e...

can't access my selling page

I am unable to access selling pages from my ebay, or to respond to an offer made on an item. The ages don't load and tehn time out.....

New Listing Tool is Broken. Support can NOT Fix. Provide a value for .

Does anyone know how to contact someone in ebay who can look through the actual code and help me out? Here's my issue.. When I try to list using using the new listing tool, I get a broken error.It says: It looks like there's a problem with this listi...

don' t know if this a technical issue: what happened to the eBay chat?

Hello, When I started on EBay the EBay chat optioned helped me a lot with sellingm, but now I notice when I'm creating a listing I don't see the chat option on the side anymore... WHAT HAPPENED?The EBay chat was an easy way to ask EBay operators abou...

Unable to turn invoice into spread sheet CSV

I am a seller that tried to convert my monthly invoice to a spreadsheet CSV.But all I get is a page full of smashed up info from invoice.The system was changed again and there is no one to assist with basic questions on what is happening on system.If...

Photo uploading

Why are the photos uploading so slowly or not at all right now?

Board Delay

There is a 7-10 second delay after for lithium authentication. Please fix!

Anything Leading to sellervrfn.ebay.com Times Out

Hello: I've been trying to list an item and everytime I attempt to list the item, it redirects me to sellervrfn.ebay.com and eventually times out. Nothing I've tried, including deleting cache, have worked. Someone recommended I set up a "seller's acc...

I'm getting notifications for "watched items" I never even watched.

I don't know what's causing this or how it happened, but lately, I've been getting "Watch reminder" and "ending soon" notifications for items I never even searched for or looked at. The 2 most recent ones were for a "Metallic Gold Asian Chinese Calli...

"Help and Contact" is a DEAD END.

I am trying to locate an old message which would lead me to the photo of an item I had wanted to purchase, as I still want to find another like it. How do I get back into all my old Ebay history ?

WATCHLIST

Watchlist has been reverting to 'most relevant' for days now,have reported it along with trying to add new saved seller,....screen advised reached 100% so deleted 3 and still no room for a new one to be added???........................clicked on prof...

shopping cart problem

OMG so I have a big problem with the shopping cart. AND I CANNOT CONTACT EBAY , what the heck!!!! I don't understand why with so MUCH money and employees there is not a help desk for techinical issues. Pretty sure it has nothing to do with me. Anyway...

Photo Uploader Non-Functional

Photo uploader fails after the photo is sent to ebay. If it uploads a photo, it stalls with "100%" on the screen, but can't start the next photo. Future attempts to add photos normally fail, making it impossible to create a listing today.

Cannot Upload Photos for New Listings

When there are multiple photos to be uploaded, the loader gets stuck after processing just a couple of them. Then you just get the spinning circle and nothing happens. You have to X out all of the remaining photos, submit the listing, and then go bac...