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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Payments to Seller

21 days to get paid Unreal time to use another auction site. For 10% and waiting 21Days? too long a period. even 1-2 weeks? all items I would ship I would Insure free of charge. No wonder sellers hve gone elsewhere to sell.

Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I've written only 1 ebay guide, but I put a lot of work into it. I want to update the information and add some pictures, but I can't get the images to upload. Tried by going to edit my guide, and also just by writting a whole new guide. I've spent ho...

Sales Totals Not Updating This Afternoon

Am I alone, or are sales totals not updating on the Seller Hub this afternoon?

Trouble uploading images into a guide for buyers

So I just attempted creating my first guide for buyers, but was unable to upload any images- the "uploading" wheel icon would spin for several minutes without any resolution. This happened on both Google Chrome and Opera, and yes, I did clear cookies...

Ebay Labels, Taking me 15mins to load and print a single label...

Common problem.... anyone know what's going on... 3/12/18

Labels

Can't get a label to print

Potential buyer can't place a bid on my item, says they receive the message that I don't have Paypal

I've had a potential buyer message me that they tried to place a bid on one of my items & they get a message stating I don't have Paypal. I called customer service & they said that eBay is having technical issues & are working on this problem. The cu...

RELISTING USING TURBO LISTER 2 OF WELL EXPIRED LISTINGS??

Need suggestions or help, I have many items I sidelined for a while, stored in TL2 but when trying to relisted I get error message saying I cant relist because its is on Half.com, or I am not the owner. What I need to figure out is how to refresh the...

Member to Member posting didn't work. Would help if that way of posting actually had ppl responding

I tried saving a seller, I get a pop up box says I have 100 saved. I deleted dead accounts, but get same message. I have 39 saved, unless there is somewhere else to look. Thanks?

Watch list is missing

My watch item list is not loading on my two regular iPads, but will load on my mini iPad ????

Customer Support page not working

Why is the customer support page down? It is blank. Tried on different computers and browsers. Does not work on iPhone app either. https://www.ebay.com/help/home

[Test or Platform Update?] New Add to Cart Checkout Experience

I noticed tonight when adding a couple items to my cart a very different checkout experience from what I've seen before, including a new lightboxed add item interstitial with options to "checkout" or "go to cart" along with different product suggesti...

I get error message when trying to upload file through file exchange

I am trying to upload a CSV file to ebay. I always get the message (Actions are not matching with the header). I tried many suggestions mentioned here, but with no result. It is my first time to list in bulk and I need a step by step guidance to know...

eBay down?

Hi I was just wondering if Ebays website is down? I have a Windows 10 mobile phone (Nokia Lumia) I have been buying things off Ebay on that phone for a while. Now the search box on ebay isn't working I can type a product in I want to search for for e...

Problem with BUYING GUIDES- editing and picture uploads

I've only written one guide, but I'm proud of it. Now it needs to be updated, and I also want to add some images (JPEG) from my computer. The written part updated fine, but I can't get the pictures to upload. It freezes up every time. Is there some s...