Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Adults Only continuously redirecting me to "Terms and Conditions" consent page (using mobile phone)

I made a few "adults only" item purchases just last week using the Chrome browser on my Android phone. Now just this week whenever I try to do an adults only search, items come up in the adults only section, but when I go to click on an item to view,...

Global Shipping is not being enabled on my listings. It stopped working after months of working.

Yes, I have it enabled under Site Preferences > Shipping Preferences > Offer the Global Shipping Program. The eBay rep also opted out and opted in to see if that would work. It didn't. Yes, I have it enabled in each and every listing. The only countr...

Unable to post

I am trying to reply to messages in this forum, and keep getting an error that says "You do not have sufficient privileges for this resource or its parent to perform this action.Click your browser's Back button to continue."That is when I press quick...

reporting a seller for lying about description

I keep my Eye out for certain pottery I'm interested in buying. I came across a vase that the seller has listed as a pitcher. It has one handle. BUT...its not a pitcher. It is a vase that use to have two handles and one is completely broken off. I se...

Collections: "Sorry, there are system errors. Please try again".

This is the error message. "Sorry, there are system errors. Please try again". Trying to add to my collections with no luck

Payments to Seller

21 days to get paid Unreal time to use another auction site. For 10% and waiting 21Days? too long a period. even 1-2 weeks? all items I would ship I would Insure free of charge. No wonder sellers hve gone elsewhere to sell.

Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I've written only 1 ebay guide, but I put a lot of work into it. I want to update the information and add some pictures, but I can't get the images to upload. Tried by going to edit my guide, and also just by writting a whole new guide. I've spent ho...

Sales Totals Not Updating This Afternoon

Am I alone, or are sales totals not updating on the Seller Hub this afternoon?

Trouble uploading images into a guide for buyers

So I just attempted creating my first guide for buyers, but was unable to upload any images- the "uploading" wheel icon would spin for several minutes without any resolution. This happened on both Google Chrome and Opera, and yes, I did clear cookies...

Ebay Labels, Taking me 15mins to load and print a single label...

Common problem.... anyone know what's going on... 3/12/18

Labels

Can't get a label to print

Potential buyer can't place a bid on my item, says they receive the message that I don't have Paypal

I've had a potential buyer message me that they tried to place a bid on one of my items & they get a message stating I don't have Paypal. I called customer service & they said that eBay is having technical issues & are working on this problem. The cu...

RELISTING USING TURBO LISTER 2 OF WELL EXPIRED LISTINGS??

Need suggestions or help, I have many items I sidelined for a while, stored in TL2 but when trying to relisted I get error message saying I cant relist because its is on Half.com, or I am not the owner. What I need to figure out is how to refresh the...

Member to Member posting didn't work. Would help if that way of posting actually had ppl responding

I tried saving a seller, I get a pop up box says I have 100 saved. I deleted dead accounts, but get same message. I have 39 saved, unless there is somewhere else to look. Thanks?