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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Takes FOREVER to login to print a Mailing Label

Ever since upgrading to Firefox Quantum, when I go to print a mailing label out of the Sold Items list, it take anywhere from 5 - 10 MINUTES to login. Why I'm even asked to login AGAIN is even a mystery to me, since I'm already logged in to my accoun...

Uploading images

Trying to list a item for sale and only a couple of the photos manage to get uploaded. Tried a second time and none would upload. Tried a third time and 3 uploaded....I have a total of 5 images I want to use. anyone else having problems with uploadin...

Listings not showing up in search results

Why don't my listings show Up? I am not new to listing items on eBay. It is frustrating that they keep making changes to make it better or easier, but for whom? I think eBay is ready to be put out of its misery by another company that lives in the 21...

Resolved! Promoted listing broken and costing sellers sales and extra fees.

Promoted listings is not working properly and is not showing my original listing in sort of best match, search only shows the promoted listing and not my original listing and that "SPONSORED" placement is near the bottom of the page.Best match is not...

Resolved! Positive Feedback a Seller left for me has mysteriously VANISHED ~24 hrs later!

I apologize if this is not the correct area to post this. In 20 years I've never tried to post anything! A seller left great positive feedback for me sometime yesterday roughly, and I then left glowing feedback for them. Today, I noticed the feedback...

Resolved! Why has eBay removed all ways to contact sellers????

Extremely frustrated...About to quit buying on eBay. They have removed any way to contact the seller. Also when the seller states 'combined shipping' and we try to pay the invoice, very often each item has the shipping fee attached and when you ask f...

Customer error messages

For 10 days now prior and through X-mas many of my customers are receiving error messages when trying to purchase, make offers or ask questions telling them to try again later which has very adversly affected my business, down 40%. I have attempted m...

access

when i open my email with my phone and enter my email address and password it is not accepted by ebay. i can go to my laptop and by using the same email address and password sign in to ebay without any issues. why?

Collections not functioning correctly

I just found the Add to Collection feature a week ago, since I normally use the Android app and this feature seems to only be available from a computer. The problem is that I can only find and edit four of the six collections I have created. The othe...

Resolved! NEW MARKDOWN MANAGER NOT PICKING UP MY EBAY.COM AUCTIONS

Today October 23 2017.I have an anchor store and have items on ebay.ca and ebay.comThe new Markdown Manager does not pick up my usa auctions on ebay.com.I go to markdown manager on ebay.com and it brings me right back to ebay.ca.How do i put my ebay....

Access Denied

Access DeniedYou don't have permission to access on this server.Reference #18.7d4f557.1514468749.489f29fb Hello, i have that messege for few days . Same issue on psn store. Any solutions ? i am banned for some reason ? ive scanned my computer for mal...

Can't Sign-in on my Seller account. Ebay server problems on Black Friday?

I am International Seller and since Dec 27. Black Friday I can't sign-in on my seller account. This happens with Ebay, I checked other known websites and there is no problem. Is it that Ebay server is overloaded related to Black Friday sales?

Resolved! A Different Completed Sale Price In This Seller's Feedback

Today I put in a "make an offer" for an item from this seller. I logged in to my account to see if they responded and then decided to check their feedback. The seller' s most recent positive feedback from a buyer as of 3:15 pm PST on 12/27/2017:"AWES...

WATERMARKS LETS ALL GET THIS STRAIGHT EBAY!

WATERMARKS LETS ALL GET THIS STRAIGHT EBAY! EBAY LISTINGS TOOLS AS OF OCTOBER 2017 ALLOWED EBAY USERS TO CREATE WATERMARKS ON YOUR EBAY IMAGE UPLOAD. THE TOOL CREATED A SMALL WATER MARK OF YOUR EBAY USER ID AND A SMALL CAMERA ICON OPTION AT BOTTOM OF...