Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

After Listing Some Items, The Items are Not Showing Up In My Store...

Hi there, I listed some items tonight but they are not showing in my store at all. The only place I can see that they are listed is in My Seller Hub under Listings, other then that If you go to my store, none of them are showing. I think this is a te...

Mobile app not working

This is all it does...I already uninstalled and reinstalled still the same. Can someone please help?

Variation Pictures

On listings with mulitple variations when I choose a variation, ie. color, the picture does not change to that color all I see is the search picture. I tried different listing for different items and had the same thing happen. I can choose the variat...

free shipping option not working????

i keep trying to change one of my listings to free shipping and its not working??? is there a glitch somewhere???? anyone else having issues???

Buyer Requirements

Why was a person with no previous buys or feedback able to bid on an auction which she now won't pay for when I've specified in my "Buyer Requirements" that I won't accept bids from someone that falls into that catagory?

Search for "Monster Power" doesn't include my listing which has "Monster Power" in description-WHY?

https://www.ebay.com/itm/132438248596?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649 Hello everyone!Happy New Year...Year of the Dog! My listing description & Model Info includes "Monster Power" but when I do a search for "Monster Power" my list...

SSL Enforcer and MyeBay

I am gettting an error whenever I try and access my.eBay.com which indicates to me it is not secured. Non-secure HTTP Connection Blocked by SSL EnforcerRequested URL: http://my.ebay.com/ws/eBayISAPI.dll?MyeBay ✗Secure alternative: https://my.ebay.com...

Annoying outbid notices

Hello, does anyone know if there is an option to turn off those horrific and annoying "outbid" notices that now appear on my screen every time I refresh a page? These are injurious to the eBay browsing experience. I KNOW how to check the status of my...

Bulk Feedback Is not working ~ has not worked for 2 months

I have not been able to use the bulk feedback feature for the past two months. As my busy season is here, it has become increasinly annoying. What is the matter? I do use a MAC which is updated.

Why is Customer Service so hard to deal with ?

An Internet based Company that doesn't take e-mail ???????????? WTH! No, instead we get a non-sensical flow chart of pre-picked problems that leads to a reference number (what for, no one ever asks for it) supposedly for when a CSR answers your phone...

Descritpion feild

I cant post item ...need a Description,but when i put one in it disappears...any ideas?

Descriptions DISAPPEARED from listings

For the last few days all my listings descriptions disappeared and also from other sellers listings.Some thing is not right with Ebay system. I have checked other known websites and they are fine, so it must be Ebay.It has been a problem since Black ...

Resolved! ebay.com changes to ebates.com

Lately, whenever I open Chrome or IE and type in ebay.com the browser URL changes to https://www.ebates.com/ebay_3993-xfas?special=12111053&eeid=38386&utm_source=ebates&utm_medium=email&utm_campaign=hotdeals&utm_content=12-11-2017&AutoLoginID=wV5lEMX...

searching issues

This has never happened in all the years i have used ebay, but now i have this issue when searching for a product. Now for some reaon when i look for something i don't always have the option of choosing "lowest price + shipping". The "sort" drop down...

can't search by category

For the last few months (since the last Ebay update occurred), every time I put together a search for items in the Music category, it sorts my final results by "ending soonest". As soon as I try and change the sort to something other than "ending soo...