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reply emails not being received by customers. support says blank? blocked???

We normally do customer support from email by replying to emails. Lately after changing our account email, messages are not going through. I have copied another email on the message and I get the message. Support has told me they see blank messages b...

Revising issues

I have over 130 listing that have just popped up saying. "The item specific Manufacturer Part Number is missing. Add Manufacturer Part Number to this listing, enter a valid value, and then try again."Witch my auctions have them. Exaples are these 2 2...

Item Specific Suggestions don't work for the new eBay Categories

When adding new listings in the new categories that have been added there are no item specific suggestions. Before there used to be suggestions/requirements. For instance under Men's Dress Shirts (which category recently got moved), there used to be ...

User avatar by Scout
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  • 16 replies
  • 3 helpful

RECENTLY VIEWED NOT WORKING

Thank you so much! After well over a year and a half, and possibly two years, with the Watch List not working properly (sorry, we cannot process your request) which necessitated numerous tries before it would finally come up, the Watch List is fixed!...

Traffic and Impressions reports stuck to specific date

For the whole month of July i am experiencing all kinds of issues with my store on eBay and on of them is the traffic and impressions reports. For the first three weeks of the month the reports end date selection options was changing almost every day...

Resolved! Need to specify return agreement

We use Prestabay for our connection with ebay,But sinds friday we get an error message when up "Bitte machen Sie Angaben zur Rücknahme." - Translation: Please provide information about the return. Whe have nothing changed at our side, and we also use...

"Eligible for Combined Purchases" function is BROKEN

Seller Hub indicates there are orders eligible for combining, but apparently there are no orders TO be combined... (Note the "helpful" "Help" floater covering the "X" and alost covering the "13" in the box.) Entering the function displays... Clicking...

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Been on eBay for 20+ years....its never been this screwed up before

The latest glitch.... Made an offer on an item. Received a counter offer. Went to the item, and it said that I had "turned the offer down" and "the listing is now closed". What? I did no such thing! So why is it now closed? Arrgh. I mean, I know bett...

Awaiting shipment orders are not being displayed

Within the Orders tab drop down menu, when the Awaiting Shipment tab is clicked, the system does not display the photos and information pertaining to the items that have been sold. All that is displayed is the number of orders and the page is just wh...

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