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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Tech support ticket ignored cannot list until it is closed

issue: shipping fields change on their own (to local pickup only/free overnight Fed Ex worldwide) among other things after on site for 48 hours, error codes of all kinds, numerical, payment fields, shipping fields.I have probably spent 60 hours on th...

Search filters missing on mobile app

Is anyone else having an issue with the filters missing on the mobile app?

We are having technical difficulties...

Every time I try and revise my listing to add photos, or just fix the price I added wrong, or add anything - it just says "We are having technical difficulties" and wont save... Ive tried Chrome, Firefox and Edge but still nothing - My listing has no...

Massage problem

About half a month ago i bought something form a ebay seller and the massages worked ok,I was able to get a response from the seller, and he responded to every single massage I sent. almost 2 days ago I sent a massage and still havnt gotten a respons...

Ebay error might cost us our Top-Rated Status

Ebay lists 7 of our items as "Uploaded on time but no carrier scan"We checked several of these and they were uploaded and scanned on time and in full compliance with our 1-day handing time. One of these items was shipped LESS THAN 2 HOURS after payme...

Since when Does e-bay Change to revise listing?

E-bay sent me a notice that I had 10 items that needed to be update to meet top rated status . So I went in to fix the listings to meet top rated status . Return policy , handing time . When I had finished with the revisions I find fees are attacted ...

technical difficulties

Anyone else getting this message when listing, relisting or revising?

Checkout was unsuccessful but debited from the account- item can't be seen in the purchase history

I just proceeded my checkout but at the end it said 'Sorry, we were unable to process your request. Please try again. You may need to retry your checkout' but to my surprice the money extra $2.04 and altogether $4.53 was debited from my account not e...

Discounted item listing

I tried to "sell similar" for several expired listings. I received this message: Seller is not eligible to list a discounted item." I don't understand why as I have relisted discounted items in the past. Is this a glitch or a new restriction?

Can't list my ad draft

I have a pending ad that is ready to list but every time I try to list it using the "List it" button, I get a screen saying Ebay is experiencing technical difficulties. This happened yesterday and today. I have tried in two different browsers, Firefo...

"New" Selling Manager active listings screen is an eyesore

I use Selling Manager.I no longer recognize my active listings screen...it's worse than terrible. Been that way for a week+.It used to look like my sold listings screen.Today, it reverted TWICE to the old format (don't ask me how)...then reverted bac...

Ebay Tech, Please help, only here seeing Stag.bluekai and S7.addthis.com ??

Each time I click on any ebay page or item, my Safari brings up a window that says it's unable to identify Stag.bluekai--and or/ sometimes it's S7.addthis.com (Usually the latter when on the community boards.) I think this is advertising tracking sof...

No results ebay search

I try to do a search and I get no results. Someone know how to fix this?

Printing labels in Chrome

I had Chrome set up to automatically download the pdf shipping labels and then launch them in pdf reader so I can print them. Yesterday it stopped doing that. I have to scroll to the middle of the displayed "label" in the print label screen on eBay (...

Ebay added "Seller does not respond to offers" to my listing. But I do!

I don't add the Best Offer option often. But when I do I always respond. Usually within hours.Now Ebay automatically added the phrase "Seller does not respond to offers" right below the "Make an offer" button on my listing. What the heck? Way to kill...