09-06-2018 04:03 AM - edited 09-06-2018 04:04 AM
(I use a pc and noticed this change on 9/5/2018)
Now, when I contact buyer regarding an order (thank you, shipment message, etc.) it is now taking multiple tries to open the message. I keep getting "page not responding". When it finally does open, it now says "ask a question". I usually copy & paste a general shipment message to each buyer, but now I have to add a few spaces to the message before the "send" button evven becomes active. It's more work for sellers now.
09-06-2018 06:33 AM
I just had to contact 3 buyers and here is what happened:
I clicked "contact buyer" for each , opening them in separate browser tabs. The first tab showed "contact buyername" like it used to and showed the OLD message format. The second tab showed showed "ask a question" with the NEW message format, and the third tab showed "ebay" (page not responding).
Yeah thing are pretty glitchy right now. I would rather see the tab that shows which buyer I am messaging rather than "ask question" in all the tabs.
09-06-2018 09:56 AM
Ditto, the new Send Message button is now light blue and won't let me send a message to any of my buyers...