Report eBay Technical Issues

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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Failed to revise item

Doesn’t wor at all. I can’t revise my items. It used to be a good app not any more:(

Melt Down At E bay They are canceling store Listing randomly

Since 3:20 this morning Ebay been canceling my store list and send me a email and I quote"You canceled your listing for this item. Why not relist it? We’ll refund your insertion fees if your item sells."First off I never cancel my listing we are talk...

insertion fees error on revising an item

I usually revise many items on a daily basis and for the last 2 days once a revision is done, it is showing an insertion fee of 10 cents. All I am doing on the revision is adding an inventory number and typically lowering the price. There should not ...

Adults Only continuously redirecting me to "Terms and Conditions" consent page (using mobile phone)

I made a few "adults only" item purchases just last week using the Chrome browser on my Android phone. Now just this week whenever I try to do an adults only search, items come up in the adults only section, but when I go to click on an item to view,...

Global Shipping is not being enabled on my listings. It stopped working after months of working.

Yes, I have it enabled under Site Preferences > Shipping Preferences > Offer the Global Shipping Program. The eBay rep also opted out and opted in to see if that would work. It didn't. Yes, I have it enabled in each and every listing. The only countr...

Unable to post

I am trying to reply to messages in this forum, and keep getting an error that says "You do not have sufficient privileges for this resource or its parent to perform this action.Click your browser's Back button to continue."That is when I press quick...

reporting a seller for lying about description

I keep my Eye out for certain pottery I'm interested in buying. I came across a vase that the seller has listed as a pitcher. It has one handle. BUT...its not a pitcher. It is a vase that use to have two handles and one is completely broken off. I se...

Collections: "Sorry, there are system errors. Please try again".

This is the error message. "Sorry, there are system errors. Please try again". Trying to add to my collections with no luck

Payments to Seller

21 days to get paid Unreal time to use another auction site. For 10% and waiting 21Days? too long a period. even 1-2 weeks? all items I would ship I would Insure free of charge. No wonder sellers hve gone elsewhere to sell.

Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I've written only 1 ebay guide, but I put a lot of work into it. I want to update the information and add some pictures, but I can't get the images to upload. Tried by going to edit my guide, and also just by writting a whole new guide. I've spent ho...

Sales Totals Not Updating This Afternoon

Am I alone, or are sales totals not updating on the Seller Hub this afternoon?

Trouble uploading images into a guide for buyers

So I just attempted creating my first guide for buyers, but was unable to upload any images- the "uploading" wheel icon would spin for several minutes without any resolution. This happened on both Google Chrome and Opera, and yes, I did clear cookies...

Ebay Labels, Taking me 15mins to load and print a single label...

Common problem.... anyone know what's going on... 3/12/18

Labels

Can't get a label to print

Potential buyer can't place a bid on my item, says they receive the message that I don't have Paypal

I've had a potential buyer message me that they tried to place a bid on one of my items & they get a message stating I don't have Paypal. I called customer service & they said that eBay is having technical issues & are working on this problem. The cu...