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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay app showing the incorrect price on page when accepting/decling best offers

this isnt the first time this has happened, it happens quite regularly, here is the screenshot of what the price of the item should be when i look on my pc, but here is what it shows on my phone right before i accept or decline an offer. made the mis...

Android, buttons no longer work.

NO, I do not want the app. Not enough space to have app for everything I useAlso, too many apps. need way too much access / permissions to my information and hardware. Now I always get led to "we tried to find....." when I press "watch item" button, ...

Refinements for searches

Since I've been on ebay, I've always changed search results from Best Match to Newly Listed. Except since last night, selecting Newly Listed changes the order from Best Match to Newly Listed, and a moment later, changes to 'Sorry 0 Results'. Any chan...

Promoted Listings very low views and sales

I have very low views and sales from promoted listings.Anyone have problem with promoted listings ?

"Access Denied"

I am trying to send a message asking eBay to step in to a case because the seller I am trying to work with isn't doing anything. I keep getting this when I try to submit a message to eBay in the case asking them to step in."Access DeniedYou don't hav...

listing

I CANNOT UPLOAD ANY PHOTOGRAPHS FOR 6 HOURS.HELLO!!!

Resolved! Cannot use the word seahorse in listing for jewelry

Hello, we have twice tried to use the word seahorse when listing a pair of vintage earrings for sale. We have listed other seahorse jewelry in the past, but now we get an error message that prevents saving the listing because real seahorses cannot be...

HOW EBAY COULD IMPROVE, (feel free to add to list)

1) Not only acknowledge technical issues but email customers of issue and estimated fix date.2) Fluent English speaking customer service representatives for English speaking countries.3) Before making any changes to the system conduct thorough alpha ...

Invoice Page

I am not able to see any account activity on the invoice page prior to 07/01/18. The boxes are there to select prior dates, but no matter what you put in the boxes the results are from 07/01/18. I can see fee totals by pulling up just the invoice, bu...

Ebay keeps losing my photos.

I’ve called now for a few weeks. Ebay is losing the photographs in my listings. I was not even aware until a potential buyer asked for more photos. I looked at my listing and there was only one! I never list with just one photo and was shocked. I res...

Clearing Recently Reviewed Items...

it doesn't work. I click confirm but the next time I log on, they are back. This has been going on for at least a week. Also, what is with the "No Membership, just kick-ass" ad at the top of the home page? Is this sort of juvenile garbage what passes...

Quarterly shipping supplies coupon

Have not received my premium store coupon for two quarters now. Others having this problem? Has anyone who had this problem been able to get their coupon(s)?

Product Reviews are rejected and the service needs updating

I want to preface this by mentioning my previous thread and the review that took days to get approved as the community poster in it provided information contradictory to the results of the issue.This is an image of the accepted review, as it was both...

Can't see my SUBSCRIPTIONS! All it goes to is YOU DON'T HAVE A STORE!

I wanted to see my subscriptions were and what else is available, and all I get is "You don’t have any Store subscriptions right now.Once you're subscribed to a Store and any add-on packages, they will show up here.Choose a Store" I DON'T WANT TO OPE...

Ebay parcel tracking adds 8 hours to canada post...

For the lack of another place to tell someone, there is no email or contact information for website programsers to report bugs even (kinda lame that)... Seems that when ebays parcel tracking gets information from canada post, that all the time codes ...