Is anyone else having trouble downloading reports today? I have tried a
Transaction Report for a certain date range and also the Payout detail
report for today's payout. Both imported an error message to Excel: 401
Unauthorized: Temp URL invalid Exce...
I have my first Global Shipping case of an item damaged in shipping. I
can find no clear description of GSP that addresses handling this
situation. Is there a process for filing a claim or is this just the
Seller's loss? It isn't financially feasible...
I don't see a post on this board about the apparent Glitch of the Day.
Many sellers have received messages advising lost TRS because of defects
in Global shipping. When we look at our Seller Dashboard, there are ZERO
defects listed. Some sellers who ...
I appear to be signed in and can access some pages. Can't access Orders,
print labels, list new items or edit existing items. That kicks me out
to the Sign In, which gives me the red Oops message every time. No
problem accessing everything from mobil...
This is more than just a Managed Payments issue. Shipping labels didn't
perform properly this morning. eBay doesn't even recognize we are
participating in Managed Payments if you go by the message we get when
we try to access the Payments tab in the ...
I decided to ask the Buyer to go through the formal process to report
the problem. I will reserve the decision to opt out of GSP until it is
resolved. This will be an adventure!
Still confused. Is there insurance coverage on the package as it travels
from KY to its international destination? Is eBay actually refunding the
Buyer with eBay’s money? Or are they processing the refund from my
PayPal account? Does the Buyer get a ...
That's a little scary! I notice you said eBay SHOULD close the case in
Seller's favor. I don't want a Not As Described strike and I don't want
to have to fight with eBay to take it off if it happens. What's the
downside to just giving the Buyer the r...
Hello,I am following up on my message in the Weekly Chat of December 4,
2019.To be brief, my issue is that I am unable to sign in using my
correct user name and password. As security is ever tightening, more and
more screens require sign in to procee...
