Report eBay Technical Issues
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Forum Posts

Can't return because of Paypal?

I'm trying to request a return. I'm within the 30 day period. I don't want money back I was just shipped the wrong thing and Ebay is telling me I cant request the return because I paid as a Paypal guest and that I have to go through paypal to get a r...

Have I been put on some sort of Block for free listing Promos?

I haven't received a Free Listing Promo since August. I am a Top Rated Seller, who has been here since 2005. My Feedback is 100%. When I called support last month, he told me to hold on and he would make sure I got back on the promo list. He said tha...

User avatar by Trailblazer
  • 417 Views
  • 8 replies
  • 0 helpful

No way anymore to exchange buyer and seller address

I've used the feature to exchange the buyer's and seller's address twice in the past when I had or expected trouble with a transaction. It works well to ensure that both parties know who they really are. It also ensures the parties register true addr...

[BUG?] “SALE EVENT + MARKDOWN” Unable to Edit/Add Items

@Anonymous RE: https://community.ebay.com/t5/Technical-Issues/BUG-SELLER-HUB-NEW-SALE-EVENT-MARKDOWN-Markdown-Manager/m-p/27584554 (thread is locked or I'd have simply posted there). I noticed Markdown Sale Events now have the ability to add items to...

User avatar by Thrill-Seeker
  • 261 Views
  • 1 replies
  • 1 helpful

International shipping not working on some listings

A buyer emailed b/c they wanted to ship internationally & said the listing wouldn't allow them. I checked my business policies which are set up correctly, and is working correctly on some listings. Noticed the listings that had the 'SUB STYLE" error ...

Resolved! Zombie email

Thank eBAY for spamming your email. Once again the never dieing "saved search" will fill your in-box with discarded searches from years ago. Careful not to step on toes but fix the issue. Vacation time is here, get er dun. Also the delete unwanted an...

User avatar by Scout
  • 359 Views
  • 4 replies
  • 0 helpful

PICKUPTEN

anyone can use this coupon? i enter the code and this message appears... You already applied this code to an order. my last purchase was october-20 tnx

POP UP HELP: SAFARI CAN'T VERIFY THE IDENTY OF THE WEBSITE-SHOW CERTIFICATE

FOR 3 MONTH I HAVE HAD A PROBLEM WITH THIS POP UP THAT IS PERSISTANT (SEE ATTACHED SCREEN IMAGE). THIS POP UP ONLY HAPPENS ON EBAY. ONLY EBAY. VERY SPECIFIC TO EBAY. I HAVE TRIED CLEARING HISTORY. I HAVE MALWARE SOFTWARE THAT HAS NO AFFECT ON IT. I C...

User avatar by Adventurer
  • 266 Views
  • 3 replies
  • 0 helpful

LISTING WON'T TAKE SECOND VARIATION

I have tried 5 times now to put up a listing with two variations. It shows that it is entered correctly but as soon as I save it, the second variation drops out. When I look at it through the "Edit price, quantity, and SKU for variations" link, it's ...

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