Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Contact the Buyer" not working on iPhone

When trying to "Contact the Buyer" using the app on my iPhone, the app fills in the recipient slot with the sender's screen name and then tells the sender they cannot ask themselves a question once the email is sent. Too funny! Did someone from Micro...

291 rating/reviews disappeared after "Quantity" Update

I am selling a product with a private UPC Code for almost 4 years with over 290 reviews/rating. Only my product has this particular code. Reviews took me 4 years to earn. They were all disappeared after I updated the quantity last week.I called Custo...

Our sales have been down the last 3 months. Had to downgrade from anchor to premium.

Contacted ebay 3 months ago, because our sales dropped to only 10% of our normal monthly sales. My daughter and I worked long hours daily to build our store for the last 3 years. Called ebay around 8 times and was told that there was an internal prob...

3 Glitches on EBay during summer 2018

For weeks my listings have been showing zero views even for items with several watchers. Also, when I list an item as a buy it now, eBay won’t allow me to select the number of days I wish to list it. It automatically sets it to good until cancelled. ...

ebay gets worst everyday

nothing showing up and sales are the worst they have ever been

eBay supports the objectification of women and discreetly spying for such...

A month ago, I searched for mobile DVR units since I was thinking of putting cameras in my car (after someone damaged my rear bumper while it was parked). I didn't search too much since I didn't find what I was looking for, but ever since eBay has be...

In Response to Tech Issue Apology-More Problems

Already reported this AM re odd changes in Item Specifics that can't be edited. Sold an item today and now all pictures on the listing have vanished- 372057155320 .

No Sales In A Week-Very Unusual-Will Ebay Give Credits Due To Glitch?

You're Killing Me. No Sales, or Offers. Make This Right By Crediting Accounts Back for Sore Fees HELP! FIX THIS NOW!

Top Rated Seller Badge

I've lost my badge again, no fault of my own just disapeared. Views per listing page gone as well.

In Response to – We’re Sorry for Recent Technical Issues

In Response to –“We’re Sorry for Recent Technical Issues That May Have Impacted You”Thank you for acknowledging the small store owners struggle with all the changes.First let me state that I love selling on eBay and would like to continue to do so.eB...

EBAY GLICH Sales are slim to none. No profits. No frills

EBAY WEBSITE GLITCH IS BAD JUNE AND JULY 2018: Counter says no visits BUT 4 watchersLittle to no sales --- bad news for us Ebay website has glitches for sure.I hope we are credited for our store fees. I hope eBay can fix this before I throw in the to...

eBay Shipping Calculator is hopelessly broken...

For calculated-rate shipping, for combined orders, configured to simply add all item weights, with (for example) all items offering USPS FCP and USPS Priority... When the total weight exceeds 16 ounces, the calculator DIVIDES the "combined" order int...

Resolved! Huge technical problem

I received an email from a potential buyer last night that said “do you ship to the United States, I’m trying to check out and it won’t let me. It says yuu don’t ship to the US”. Even though I’m located in the US, I thought originally it was a proble...

Global shipping program

I sold three items to a customer in Russia. I do not ship directly to international customers. I only use the global shipping program. However, she is getting messages that say "seller has not provided information" about shipping, and is unable to pa...

Listing issues and relisting issues

For almost a year now when I relist an item I get error messages saying "3" high is not valid" ALthough it is THEIR specific. Also many times I have sold an item only to see ebay relisted it. Last November ebay added selling manager pro to my account...