Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Messages unable to be sent
I am trying to reply to a seller that has requested info. I have been attempting to reply all day. However every time I try and reply the send option is either greeted out or it doesn’t send at all and pops up a try again later message. I have tried ...
Cannot customize view in search
In search results, I like to see the sellers name. The past few days, I have not been able to customize the view to include the seller. Selecting Customize from View does nothing. I usually use Chrome to access eBay, but have also tried Edge. Same pr...
Different styles of eBay app for Android on same devices???
Hi there I have a question me and my wife have the same exact phone. We both have Ebay mobile app and they are the same version of the app. My problem is is they are different styles. Example, just a minute ago we were both on the same search Jordan ...
Business Policies with Shipping Overrides
Hi alan@ebay Last month you were working with the Seller Hub team on a glitch with business policies: https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Live-Broadcast-amp-Community-Chat-May-2nd-from-12-30-PDT-Retail/m-p/28442958#M16367 That h...
No link to stores - am I just not looking in the right place?
If I am on mobile eBay I cannot click through to a seller’s store - only the items for sale. Even if I can see the link to their store on my desktop. This is true for the eBay app, and for my mobile browser. As a buyer, if I want to shop someone’s st...
Active selling page does not list number of views...
...just shows "--" -- this has been the case since yesterday (10/7/16). Have tried rebooting my computer and also signing in and out of my account. No luck....
Missing view lists other than Watched
After a recent change, I no longer appear to be able to view any of my lists, other than watched. That means I also can't view the other lists and delete ended auctions. Anyone have any suggestions?
Page crashing when trying to revise my item
It's been days now and still this issue. I can not revise my item without the whole page throwing a fit and crashing
Not Receiving Ebay Notifications In Timely Manor
This is the second report I've made on this issue in a few short weeks. There is a huge delay from the time Ebay sends an email to the time I receive that message in my Ebay mailbox.
Problem posting items for sale
It started off with just telling my there having technical difficulties. It goes through now, but then it tells me looks like you signed in from a different computer and we need to call/text to verify. When I click on OK it then goes to a technical e...
Please clarify which Collectibles Catagories qualify for TRS+ discount with 14day Free Returns
When I click the exemtions list in the dash board I see this:"In the Collectibles & Art categories (except Bullion and Virtual Currency), you need to offer 14-day free returns. " When I try to list with 14 day Free Returns in the Collectibles/Comics/...
Email subject too long; violates RFC 2822 and can cause email client issues...
I sent an invoice for a combined order to a buyer, and this is what eBay transmitted, as received by me in Thunderbird... Now THAT's a subject! In "2.1.1. Line Length Limits" RFC 2822 states: " There are two limits that this standard places on the nu...
Search Results, click Sold Items changes Sort Order
Do a search. Results are shown with my View Customize Preferences Sort order "Sort: Price + Shipping: lowest first". Good. Click "Sold items" checkbox. Sold results are now shown with Sort order "Sort: Ended Recently". BAD. Results should be shown wi...
On order combining page, after combining, shipping reports as "free"
Sorry, I forgot to make a screenshot before I closed the browser... On "invoice.ebay.com" after sending the combined order to a buyer, the page indicates "Shipping: free" even though it wasn't. Correct amount was sent to the buyer, and the order reco...
saved searches - has many bugs
'saved searches' has many bugs1) When I receive them in my email, and I want to 'refine' this search it takes me to the page but the only option is to save it (again).2) If I want to 'disable' a search from my email page it just brings me to an 'erro...
