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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Gallery Photo Issue

I keep seeing sporatic gallery photos not loading correctly on ebay even though everything seems OK. Example is this item: 362384991839, 362384179620

Not receiving all my messages

Twice now when I log into My ebay and go to Selling Overview, it is telling me I have a new message. When I click on Reply, it takes me to my message inbox but the new message it not there. I havent recieved any notification or email to tell me I hav...

Resolved! I can't leave feedback for my buyer's

When I select my buyer's then click Leave feedback, the page is blank except for the ebay logo at top. (see attached image)

Screen Shot 2018-05-03 at 3.44.40 PM.png

ebay app showing the incorrect price on page when accepting/decling best offers

this isnt the first time this has happened, it happens quite regularly, here is the screenshot of what the price of the item should be when i look on my pc, but here is what it shows on my phone right before i accept or decline an offer. made the mis...

Android, buttons no longer work.

NO, I do not want the app. Not enough space to have app for everything I useAlso, too many apps. need way too much access / permissions to my information and hardware. Now I always get led to "we tried to find....." when I press "watch item" button, ...

Refinements for searches

Since I've been on ebay, I've always changed search results from Best Match to Newly Listed. Except since last night, selecting Newly Listed changes the order from Best Match to Newly Listed, and a moment later, changes to 'Sorry 0 Results'. Any chan...

Promoted Listings very low views and sales

I have very low views and sales from promoted listings.Anyone have problem with promoted listings ?

"Access Denied"

I am trying to send a message asking eBay to step in to a case because the seller I am trying to work with isn't doing anything. I keep getting this when I try to submit a message to eBay in the case asking them to step in."Access DeniedYou don't hav...

listing

I CANNOT UPLOAD ANY PHOTOGRAPHS FOR 6 HOURS.HELLO!!!

Resolved! Cannot use the word seahorse in listing for jewelry

Hello, we have twice tried to use the word seahorse when listing a pair of vintage earrings for sale. We have listed other seahorse jewelry in the past, but now we get an error message that prevents saving the listing because real seahorses cannot be...

HOW EBAY COULD IMPROVE, (feel free to add to list)

1) Not only acknowledge technical issues but email customers of issue and estimated fix date.2) Fluent English speaking customer service representatives for English speaking countries.3) Before making any changes to the system conduct thorough alpha ...

Invoice Page

I am not able to see any account activity on the invoice page prior to 07/01/18. The boxes are there to select prior dates, but no matter what you put in the boxes the results are from 07/01/18. I can see fee totals by pulling up just the invoice, bu...

Ebay keeps losing my photos.

I’ve called now for a few weeks. Ebay is losing the photographs in my listings. I was not even aware until a potential buyer asked for more photos. I looked at my listing and there was only one! I never list with just one photo and was shocked. I res...

Clearing Recently Reviewed Items...

it doesn't work. I click confirm but the next time I log on, they are back. This has been going on for at least a week. Also, what is with the "No Membership, just kick-ass" ad at the top of the home page? Is this sort of juvenile garbage what passes...

Quarterly shipping supplies coupon

Have not received my premium store coupon for two quarters now. Others having this problem? Has anyone who had this problem been able to get their coupon(s)?