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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

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Trying to print label but keep a pending call has been canceled message. What does this mean?

Items not showing up in store for days

I activated my vacation settings awhile back and after turning it off none of my items are showing up in my store even though they are active. I understand there is a glitch that happens from time to time with the vacation settings and I'm hoping som...

Don't think the 'Reply with offer' is working...

This is a feature we don't use often, so we'er not sure. Replied with an offer to a buyer question and we don't see the reply in our sent box even though it states we replied. Also the outstanding offer does not show on the active listing page or for...

No bids showing on dashboard but DO show in listings

Hi there. I have searched this topic but not found it... I am seeing no bids on my dashboard, but if you search my listings it shows a bid. Is this an eBay glitch or is it on my end? I have attached an image of cropped screenshots... thank you.

After complaining last week, ebay now changes viewing viewing lists

The old system of viewing watch, ourchase history, etc is now changed. It takes more key strokes to navigate thru the lists. I am simply discusted. eBay is making their site more difficult and there is no reason for it!!!!!!!!!

too many redirects. here we go again, cant search for anything!

Yet again I can't search due to " too many redirects" why can't eBay Control their software, this happens over and over. I think eBay and it's customers buying and selling are being hurt by this.

No views, no views but watches. Views broken

Dear ebay tech, What is the estimated fix date for sellers' views to reappear? I'm sure is is affecting your sales numbers. I know it is affecting mine. I can not lower my prices without knowing what my views are. Please fix this soon. You should off...

did ebay switch you back to old purchase history page layout

I now have my purchase history back. I didn't call, but I did use the "tell us what you think." Now I just gotta hope they do the same to my watch list.

eBay is destroyed. Terrible update. They won’t change it

Multiple variations show one color and one size. All the other variations are missing. You list 100 items and the buyers can see 1-10 percent of the items. Amazon is starting to look real good. eBay takes no responsibility and does not care about the...

only a fraction of the listings are showing

no matter what where or how i search, it only shows a fractionFor instance I went on a site and typed "beads" it said it had 215 items, but it only showed me less than 25 Then I went to another seller and it said he had 8000 + items but only showed 8...

It looks like the Old "classic" Purchase History Page is back? can anyone confirm this?

I don't know if eBay relented and gave us back the Classic old purchase history page or it is a fluke? I just logged in and the classic page came up, I clicked the link to the new purchase page and that came up and I was then able to go back to the c...

Ebay Bucks not Working

On my last purchase in a category that was eligible for eBay bucks I did not receive any. The order was very small and it's not the amount that bothers me. It appears thatI have been unsubscribed from eBay bucks for some reason. listings used to indi...

Formatting error?

Message 111https://community.ebay.com/t5/Selling/Calling-All-Product-Experts/m-p/28761966#M1254726A glitch?

Try calling eBay, says 3 min wait, have been waiting for hours, called multiple times

What's going on?!? Tried to contact eBay, web page says 3 min wait, waiting over an hour the first time, tried calling multiple times, accepted the offer for eBay to call me back. All morning spent and am STILL unable to speak to someone. What is goi...

Sold Item Not moving to Solds, No Notifications, Can't Ship

I was surprised to receive a paypal notice for an item I sold. I received no notification via either mobile app or regular ebay. No ebay email. The item remains under active, although when I click on it, states I sold this item. Offers no ability to ...