Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Saved Search emails no longer mobile friendly

About a week ago, the Saved Search emails stopped being mobile friendly. They are now difficult to read on a mobile device. This seems to be a per-account problem, because I have two accounts and they are broken on just one of them. I have attached a...

Photos not showing on messages to sellers

Hi I have had some issues with some purchases and have started return process. I uploaded photos yesterday which were showing fine when sent to the sellers. However, both sellers have contacted me today and they cant see the photos, when I have check...

CLASSIC VIEW

WHAT THE HECK??? Why have on the Seller Hub Overview Page "Click to Switch to Classic View" if the **bleep** switch will not KEEP you on CLASSIC VIEW??? When you click "switch" and you are back to Classic View, IF you click and look at an item you ar...

Technical Issues

This is so sad it almost is not funny. So I was looking at Etsy and went to their forum. They use the same company to manage their payments like Ebay is switching too. Went to their bug section of their forum and low and behold. They are having back ...

Item Location within distance does not work

When looking for a item that is located near me items do not show up. I did a test as a seller and of 216 items Free People brand search only 2 items show up. If you can verify this issue as a seller please call in. Buggs are work according to how ma...

Direct from artist

Is it me or is ebay categories not working correctly. There doesn't appear to be a direct from artist category when doing a search.

Listings are not secure

Ebay's main landing page is secure, but all the listings i have checked so far are not secure. Run one of my listing through an onpage securety tester https://www.whynopadlock.com/results/f24c9808-b564-46ff-9030-928e6fc2e767 An image with an insecure...

Ebay Messages

I seem to be having a problem sending a message via Ebay messages to a buyer, it looks like Ebay may have updated the system and the message is typing back to front. Is anyone else having similar issues?

Resolved! Search Results Not Showing What They Should

Sorry if there's a discussion about this somewhere else (I looked and didn't find anything). I have contacted eBay support three times by phone and several more times by email; agents forwarded this issue to tech support, and apparently it's fixed on...

User avatar by Adventurer
  • 318 Views
  • 5 replies
  • 0 helpful

eBay mobile app search working oddly for past 24 hours

For the past 24 hours I've been having a completely oddball experience using the eBay app on my iPhone. When I conduct a search on the mobile app using the words accountant, accounting, the phrase accounting books or the phrase accounting dvd (I'm tr...

Repetitive Sign in required to use my eBay

Since a very few weeks, when switching from active to ended items then back to active items, I got a message saying that the action cannot be completed, I try again, same issue. Then, I can only do a refresh which gives me the logon screen and I have...

User avatar by Rising Star
  • 120 Views
  • 0 replies
  • 0 helpful
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