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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search within Store is not working correctly

When I search my store, I do not get a correct result. For example, if I search for pearl necklace, the search returns only 3, even though I have 60. When I search for necklace, the search returns 34, but I have close to 700. In addition, the search ...

Leaving feedback

I am trying to leave feedback for a seller. The transaction is about 3 weeks old and for 2 weeks I have tried to leave feedback. I verified I am signed in, and have filled out all the fields, and when i hit Enter I get a message back saying:We ran in...

Chrome Specific Issues with Links Not Working

For the last two months or so I have noticed a problem with links on some eBay pages not working properly in Chrome. 1. When trying to update an invoice with a custom shipping amount, clicking in the box to enter the shipping total causes the browser...

Multiple Listing Tool Issue

Up until the July 21 I have been able to list using the multiple listing tool without any problems, but it then started to give me a "There was a system problem. Please click OK and try again later" message when I pressed on a product to edit the spe...

Finding the name of another eBay member

Am I crazy or what? Years ago you could do a search with words or names for another member and it would come up with a whole page of possibilities for other members using those keywords.....do you remember that? Can we still do that? If so, how do I ...

New view for printing shipping labels

Does anybody know when this new view /process for shipping labels will happen? As with all of Ebay's "new" views, I know it is going to become permanent whether we like it or not. I hate the seller hub. It takes a lot more time to list with this hub.

Resolved! Sabotage?

I am beginning to wonder if someone or something is actually sabotaging Ebay lately. Seriously. I am not prone to conspiracies as a rule as I try to always consider the whole picture...but something is seriously amiss lately and it keeps expanding. I...

THANK YOU ,eBay, for teaching me how to play GUITAR! Sales down, no SEO words, but there is flamenco

Since June this year, our sales have tanked. The SEO keywords section is gone. Our store has had ZERO impressions. Which, when considering the size of our store, promoted listings, social media, etc., that should be statistically impossible. BUUUUUT,...

search engine keywords not loading

when the search engine keywords is clicked, it does not load and reverts me back to the manage my store summary. This has been like this for over 5 days and have been on the phone with ebay daily to get it fixed. Does anyone know what the issue could...

eBay changing my auctions to accept offers

Can anybody tell me why eBay is changing my auctions without my permission. If I want to accept offers, it should be MY choice. Thanks

Allow offers

New auction listings - says allow offers or 35 cent fee may apply. So I allow offers and when I check my listings they are gone. I try to revise and put them in again, check listings, gone. I hope I don't get charged. They keep disappearing. And they...

More Tech Issues

I reported earlier this week and last week all knids of techincal issues. Now, ebay takes 10-15 seconds to load a page and at times I get 'cannot be displayed' message on a page. No other sites are slow like a 1990s phone modum connection. Unbelievab...

Search

Well the powers that be have yet again altered the search process. In addition to forwarding search parameters to individual seller pages (must make sellers real happy) the unclean are not afforded the opportunity to dismiss the dreadful and misinfor...

Item being advertised as free shipping and after clicking it you look and it is not Free shipping

When doing a search for an Item being advertised as free shipping and after clicking it states that it is not Free shipping. It is usually after you click on an item that you search for and at the bottom there is a list of similar item and it states ...

When sorting by lowest price first why does Ebay allow sellers to have multipule prices

I am so frusterated with trying to find the best price on an item and Ebay allowing the seller to list an expensive item along with something that is very cheap so their aution shows up ans being the least expensive. Ebay needs to put a stop to this ...