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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Tech issue #3- Global Shipping Program to Mexico

Ok, here goes..... buyer in Mexico asks me what it costs to ship a 3-4 lb package to Mexico. I am participating in the GSP, I have never seen a rate chart for it for the various countries, only lists of what countries are part of it. The eBay publish...

eBay notification iOS

Yesterday the app started to crash when I enter to notification icon, it shows a notification but I've read it previously, I uninstalled the app twice and I restarted the phone, please help

Mobile App listing issue

I just updated my mobile app on my iPhone. Unless I’m missing it somewhere, there is now no way to choose the duration of a listing. The one listing I did list through it listed good till canceled which I don’t want. Does anyone else have this proble...

Resolved! Ebay Summer 2018 view counter not working - views not showing - dashes instead

For about 2 days in a row now, there has been this intermittent problem on Ebay under active listings. It seems to depend on the time of day. The view counter is not showing view numbers on most listings. Instead it shows dashes. Before this problem,...

Unable to request combined shipping invoice from seller.

I purchased four items from the same seller and we agreed to combine shipping on them. I went to my cart and requested a new invoice from the seller with these combined rates. I keep getting an error msg that my request cannot be completed right now ...

eBay Community/Discussions/Technical Issues discussions loading in wierd order using chrome

When viewing the discussion in the technical issue section they are either loading from oldest to newest or are only pulling up discussions from 2017 or the wrong dates are on the discussions.

"Sorry, we couldn't complete your request. Try again later. " Purchase History

August 26, 2018: For over a week now I still get this error message "Sorry, we couldn't complete your request. Try again later." when I want to display the purchase history. How the hell must I check and give feedback or contact seller or resolve a p...

Lost my Top Rated seller Badge from my listings.

Couple of days ago noticed some of my listing were not showing the TRS badge. Contacted Ebay was told it was an ongoing issue but some one would contact me when resolved. The reply came last night and the reason my listing were not getting the badge ...

Switching accounts on eBay app

Not sure if this is the right place to post this, but I just wanted to stay that switching between accounts on the eBay app is something that desperately needs to be improved. I know lots of people have multiple accounts (2 different stores, one busi...

Glitch with Sell Something Similar

Within the past two week, I have used the Sell Something Similar feature with two listings. I changed the format from Buy It Now to Auction, changed he price, and also changed the shipping weight and dimensions. Because this is an auction, I always s...

Ebay lowering prices on new listings !!!

I caught it twice today. Once on a totally new listing, and once on a relist (sell as similar) Listed a new pair of dockers shorts for $21.95 and EBAY changed the price to $12.95. When I would tried to revise the listing, it would keep going back to ...

Listing not active

Every since ebay techinal issue a few weeks ago several of my listings are not live. Sales are way off and I've tried relisting them and the problem continues. I've been on ebay for several years so I know all about how long it takes for a listing to...

Missinig Impression Tab, Click number down

anybody got this problem

Screen Shot 2018-08-28 at 12.24.12 AM.png

D-Link router Firmware (3.53)

I want to update my brand new working router di-604 to Firmware (3.53) but it looks like it's not available anywhere to download. D-Link manufacturer seems to have no repository of this software. The built-in Firmware (2.05) is not so bad but setting...

Errors in Tracking Report

My Tracking Report on the Seller Dashboard is showing 19 missing or late but all have tacking numbers and were easily scanned and logged within less than 24 hours . How do I get errors corrected by ebay as it affects the seller rating.