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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Searches Returning Items Without Search Terms In Title

Some searches are returning results that do not include the search terms. Example: if you search "Brioni tuxedo" you will get a lot of search results that do not include "tuxedo" in the title or description such as non-tuxedo suits and sportcoats. Ca...

Completed & Sold Search Not Working Right Completed Listings Checked Automatically When Sold Checked

For days now when I do a search for Sold Listings by checking the box in left hand column it now automatically clicks the Completed Listings also? I can then go back and remove the check for Completed Listings, it does refresh but then it only shows ...

Can't list items for sale

I can't seem to list any new items for sale on my ebay account. I click the list an item for sale but it brings me back to the main page. I do owe ebay money but the due date isn't until the 31st of this month. Is this an issue with everyone or just ...

How to keep ebay visited links marked as viewed?

Hi.When I am looking for items on ebay, they stay purple for that moment , but after i refresh the page, I can't tell which items I have already looked at because they are the same color (blue), as if they weren't visited.Is there a way to keep the v...

Pic editing reset button is right over trash button

So when I make an edit to a pic that I'm not happy with and I 'reset' the pic, it gets deleted. I then have to cancel out of draft and start again. Please consider moving the buttons so this doesn't happen.

Not Able to revise items for sale

I am suddenly unable to revise items for sale & am getting the following screen- Secure Connection FailedAn error occurred during a connection to bulksell.ebay.co.uk. Cannot communicate securely with peer: no common encryption algorithm(s). Error cod...

Cannot edit my combined shipping and losing sales

When I go to "COMBINED PAYMENTS AND SHIPPING DISCOUNTS" this is how my screen looks: Combined paymentsNot allowed (buyers cannot combine payments).Edit Flat shipping ruleNot applicable. Must allow combined payments. Calculated shipping ruleNot applic...

Can not edit variation auctions or list new variation auctions

Variation auctions are converted by Ebay to single item auctions whenever we try to create new ones or edit existing ones. We have been doing variation auctions for years and this is something that started happening Monday morning 10-15-18.

Difficulty in adding shipping info to Paid Now items

Although items are marked paid now, ready to ship, when I go to the item I do not receive the usual menu items of Mark As Shipped, Add Tracking Info, etc. if I continue to click on the item I eventually get there. Not sure if ebay is doing split test...

Anyone else’s app stop working?

So I have a store of about 200 or so items up. Today I get up and go to check on my listings and the layout of my items for sale is changed. No big deal, they change things all the time. Then I go to scroll and all it does is hang and skip and wait a...

Search is not working for buyers; we type in a book title with author and we get Roman Coins come up

Need to correct search problems; we know the book we want is there, we saw several yesterday but today we type in title and author of a book and get Roman coins instead. Once again search is not working.

Resolved! Took 24 hours for listing to show up on site

Better a day late than never but I got one new listing to finally to show up on site.I lose a day off of a 7 day auction, but hey it's Ebay.

Why is eBay reposting stock already sold out

For a second time this week that I have been caught short of stock. How do you explain this to your customers.Do I go now and check all of my 1000+ listing for ebay's errors? Artificial Inteligence is not working.

Draft listings disappear

Oct 2018Drafts on the eBay iPhone A.P. disappear after save for later is optioned. they are on the computer but not visible on the A.P. I can’t add photos like I used to when ready to list.I have uninstalled and reinstalled the app many times. They a...

Resolved! Product Identifier Created, eBay Accepted, But still showing

as, in both seller hub and my ebay selling page: Invalid / missing product identifiersImprove search placement by quickly editing UPC or MPN and brand 1 Add required product identifiers for Add required product identifiers for1 listing. On 9/11 I pos...