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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

HAS ANYONE ELSE BEEN PUT ON WEBINTERPRET WITHOUT PERMISSION?

Several days ago I noticed my store listings went from 957 to 0ver 4,700. I soon found out I had been listed on webinterpret without my ever signing up for this international program. I already sell worldwide and I don't need this. Not only did they ...

Listing with Variations?

Just wanted to create a new listing for CONNECTOR with 3 variations, but category that is embedded is: Business, Office & Industrial > Electrical Equipment & Supplies > Electronic Components & Semiconductors > Passive Components > Fixed Resistors, wi...

Resolved! Pretty lousy website management

So how does a huge conglomerate like eBay allow malicious redirects like this? This is what my thousands of dollars in seller fees is paying for.

File Exchange ITEM ID & TRANSACTION ID ERROR

Hi I've uploaded 2 file exchange documents to add tracking numbers and update the dispatch status on items successfully. The third keeps failing with the below error.20822 "Error - Invalid ItemID or TransactionID|" I've quadruple checked and the IDs ...

Ebay report paypal ban

You're gonna have to read for a while to understand, so if you do not have time, this is your heads-up. It's a crazy, weird, disheartening set of issues that took a while to write, so it's surely going to take a while to read. My account has been act...

"this site can't be reached" can't get to All Selling page at all

significant portion of the day, when clicking the All Selling link, a net message comes up "This site can't be reached" as though the servers and routers don't know where the page is. Saw this in the morning, then later the problem was gone, and this...

gallery fee i did not list for .35 cents ?

Latest invoice amount (Jul-15-10):US $0.00New Activity applied to the latest invoice noted above:US $0.00 Amount due as of Sep-08-18: US $0.00 New activity not yet invoiced: US $0.35 Current Balance: US $

ITEMS NOT SHOWING UP IN STORE

For a few weeks, my items are not displayed at ebay.COM On ebay UK everything is fine. Can anyone help me ?

Buyers having problems CHANGING address.

Recently I have had customers reporting to me they're unable to change the shipping address through ebays the check out. This was a simple procedure in the past as a buyer was able to change their shipping address on check out. Now people are getting...

Problem with IPhone 6S battery (with in 2 and a half month)

Dear Madam/Sir, I bought my IPhone 6S on 22.06.2018, and with in 2 and half month not completed, the battery is draining quickly. I would like to get help from your good self on this concern. Regards,D Zala

List View not showing the Sold Date for search; Gallery View does- + Other search issues

Since around or on 8/29/18: - List View no longer shows the Sold Date when searching sold listings. Gallery view does show the Sold Date. - Gallery View does NOT show the item number. List View does show the item number. - It used to be if I checked ...

eBay Labels - Shiptrak is a mess - again

Hi Tech Team, What a nightmare trying to print shipping labels today. Tried to print 6 domestic shipping labels with a USPS Scan Form. Easy peasy right? WRONG! First 5 attempts took me to a page with huge labels and no Scan Form. What's up with that?...

Changed price not updating on a new listing

I am definitely experiencing an issue when taking a past listing and using it as a template to create a new listing. When I update the price and then submit the listing, the previous price from the old listing has remained an not updated. Sometimes i...

Descriptions Disappearing

I've just spent all afternoon listing items, and noticed about half of them do not have the descriptions I carefully made with measurements, etc. Not only that, but what IS there on some, a general line about international packages, is in a different...

ISSUE with insertion fees for changing price . PLEASE FIX

Has anyone else tried updating a different price on their listings and it charging .20 cents for insertion? I have a store and get 250 listings free a month. I did not pass this yet, and if I change a price it charges me .20 cents just for entering a...