Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
When I want to confirm and pay, I can't do that because I can't click on the button confirm and pay!
When I want to confirm and pay, I can't do that because I can't click on the button confirm and pay! What is the problem? I tried via my PC, tablet and it's not working!
Pics disappearing on single listings.
Now pics are disappearing on single listings. I know this was happening on multi variation listings, but now single. The only pic showing is the main photo, and the rest are gone. Do you know how much time it takes to go back and add these photos to ...
Sale Payment Details Not Showing in Paypal
eBay says I have a sale. My PayPal balance confirms I had a sale. However, there is no detail anywhere in PayPal that shows the sale/payment. Add to that, the "Payments Sent" link isn't working - it redirects to the Payments Received info. Anyone els...
I am having serious issue with new eBay Photo Errors
Hi Everyone, Since Last week I am experiencing all of my Variation photos disappreading. Every each day, I go to each of my sold listing and restock them by revising -> Edit -> Increase the Quantity. However before I press submit, I see the Variation...
Resolved! Active Content
I recently posted some auctions. I had put in the classification and the title and maybe a picture. Scrolled down to enter the description and, before entering anything, there is a message telling me that I have active content and I should get rid of...
Can't stay logged in because...?
I just reset my password but am not able to stay logged in. Is ebay having technical problems?
What do you think about the new "managment" page that you're forced to return to
How about that new page that you're always brought back to and makes you have to click to get back to a usefull page you can work with, are we going backwards in time or what? Then what about the new Drafts page that every time I go to finish a draft...
ATTN SELLERS THE COLLECTION EMAIL FROM EBAY IS A SCAM DO NOT CLICK ON ANYTHING
ATTN SELLERS. THE COLLECTION EMAIL FROM EBAY IS A SCAM. DO NOT CLICK ON ANYTHING
Email from Collections asking for payment
Payment is up to date; collections is gone? Where did this come from?
Can't turn off "ORDER UPDATE" emails
I am now receiving emails with the subject " ORDER UPDATE:" I can't turn them off. I have my settings set to plain text. But eBay doesn't respect this. These order update emails are 98-99KB in size!! Yet my PC based client only displays: ETA: Mon, Au...
Banner for promotional offer moved - SEVERE impact to sales
I have offered customers a promotional free shipping on orders over $20 for years.The banner showing this promotion has always appeared above the picture and title of the listing.This banner has been moved to below the item description. I called Bay ...
Recently Viewed Items
How do we make Ebay aware of the issue of recently viewed items not deleting? I am also having items showing up in the recently viewed section that no one has viewed.
Can't search forum today 8/20/18
I would check to see if anyone else is having this problem...but search isn't working! With about a dozen attempts, only one went through. Otherwise, I get this error message: An Unexpected Error has occurred.Your request failed. Please contact your ...
Items not being listed in storefront, nor when see seller's other items is clicked
I noted others have experienced similar issues: Our eBay account has been around for a while now and there are ~1500+ active items in it. Those items are accessible via the seller dashboard and can be viewed as individual listings. But when the store...
Resolved! Technical issues not being fixed by eBay
I don't get why they can say there are no problems with the site right now. It's horrible. -dashes are reappearing instead of view #s-sign-in every 30 seconds every time I switch screens-SLOW SLOW SLOW -hold times to call eBay are stupid long. I coul...
