Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
eBay website crashes
I am using internet Explorer 11, and the eBay website frequently has errors or crashes and reloads. Do I have to upgrade to IE 12? If there is not backwards compatibility, that is disappointing; this isn't ancient. I could use Chrome, but would prefe...
Resolved! Is Auctiva down? NO PHOTOS, can't File Support Case or access the Community
Is Auctiva down? All my active listings are missing photos on both the Ebay & Auctiva side. When I try to File a Support case I get a blank page, when I try to go to Community it blocks me and shows my Profile page, saying it's incomplete, but it's a...
Anyone else unable to list? Error message to confirm phone
I keep getting a message to confirm my phone number then get a call, enter pin, then same messag again. I can't list anything.
glitching
Clutching when I try to search items it says there were too many redirects. Can't purchase anything if I can't even create a search
Sale Confirmed email notification showing incorrect Quantity Remaining
Sale Confirmed email notification from ebay showing incorrect Quantity Remaining. It seems to be showing the sum of total available + total sold. This should be a simple fix but will benefit many of us as we use this information to maintain inventory...
Cannot kill Message to buyer on OLD shipping page
I placed a message to a buyer on the shipping label page....... The message now appears on EVERY label, and reappears on the next label, despite unchecking it. It should not be sticky....... This is the page URL:https://postage.ebay.com/ws/eBayISAPI....
Listings not showing up in search or store
I have about 90 listings right now but only 2 are showing up in my eBay store. Same thing when I search for my brand. This has been going on for months now. I've tried canceling the listing and relisting so they that they're "new" but that's not work...
My store don't exist other sellers stores don't exist
My store don't exist other sellers stores don't exist error: This page does not exist. Please continue to shop on eBay
Store Does Not exist continue shopping on eBay redirect
it does this from every link to my store
MY STORE FRONT DOES NOT EXIST!
I woke up this morning and logged in to ebay and it is telling me my store does not exist! I am sure i am not the only one with this problem. Hopefully ebay will solve the problem fast. There seems to be a lot of technicle problems lately. Is anyone ...
Store Page/Link
Ebay please what is going on! My store link does not work, it tells me my store does not exist.
The Store Page is down...
I just discover that my home page store is down, there's a blank page with the text 'This page does not exist. Please continue to shop on eBay": https://www.ebay.com/str/libertyelectronicsstore Someone knows something about this?
Even more issues- been reporting over 12 issues last two months
eBay continues to use the newer software no matter what. It worked perfect for over 10 years.Pages now go black, tries to lock up my computer. I have to exit ebay and enter ebay again.Shipping tracking info look up locks up the page at times. I have ...
Cannot leave feedback, check delivery date, or request a refund.
Under the orders section and clicking the more actions tab, there is no option to leave feedback, check delivery dates, or request refunds. The only thing listed is save the seller and contact the seller. Where did everything go? I have a item that i...
