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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay buyer protection program

Wanted to see if anyone can help me as to why I may be dealing with this or if anyone else out there is having the same issues. About 8-10 days ago i noticed all my listings no longer had the buyer protection seal and at the bottom under the pricing,...

SHIPPING FEES TO BUYERS SHOWING MUCH HIGHER THAN SHOULD BE IN LISTINGS - TECHNICAL PROBLEM

Just got o ff the phone with the help desk. Buyers complaining of ridiculously high shipping fees. Charges are stated as three and four times higher than they should be in listing. No wonder my items weren't selling. Examples: $25 shipping when corre...

Resolved! Find a Member page - not working

Anyone else having an issue with this page? https://www.ebay.com/sch/ebayadvsearch/?_sofindtype=25

New listing not showing up on site.

Same way things started in March, new listing not posting. See ya in 2 weekswhen it gets sorted out. Ain't Ebay great?

Traffic doesn't update

Hello is this a bug or something? Traffic only shows 30th of september as last date. Its been 13 days of new month.

Saved searches email function

I have not received an email from ebay on any of my subscribed and saved searches for over two years. I have spoken on the phone to ebay staff twice and was told that I was put on a list to have this fixed. So far nothing has happened. I see that I a...

Ebay App Update Issue

On 10/11/18 Ebay App had an automatic update (Android)- nothing unusual, until trying to access my "selling list" in which it only displays approx 100 of 975 items listed! I've called ebay TWICE with no avail! This makes it impossible to view watcher...

Shipping calculator not working on multiple item purchases.

You will lose money on multiple (same) item purchases from buyers. I ran into this issue 2 days ago on a buyers order. The buyer purchased 2 of the same item and shipping was charged for 1 item and nothing for the second one. I lost over $10.00 on th...

Drafts pop up menu will not go away

Trying to access saved selling drafts, a pop up message box is displayed advising eBay making drafts easier. This pop up box will not go away, either by clicking x or clicking the OK, do I've got that bad. Please help

ANybody else having massive problems 10/13, HTML not working and on-site editor flaky?

I can no longer use HTML in my listings, suddenly, it just shows up as the actual code and doesn't attempt to render it, and switching to the on-site editor didn't help and now I can't change categories (non-specific "there's been a problem" error)?

Paid ebay bill via Paypal but not credited.

Paid my Ebay bill Oct.4th via Paypal. Invoice still shows I owe money and it is due Oct 15th.Paypal shows me I paid them.

Messaging

I haven't been able to contact buyers for two days. Is messaging having problems? Is there a fix for this? Thanks.

Hide a completed transaction

I have a transaction in my "Purchase" folder that I can't get rid of. No "Hide order" shows.The order shows "Payment pending" at the bottom but that's not true.Seller shows the sale as completed and item delvered.Any thoughts to my problem ?Thanks

Seller Hub Not Workin

My Seller Hub has not worked properly for over a week now, when I go to print labels or invoices I get a blank screen. I can't leave feedback or open unpaid item cases.I keep contacting eBay but no one seems to be able to give me answers, all I get e...

ITEMS AWAITING INVOICE OR PAYMENT NOT SHOWING UP ON ORDERS PAGE

EBay is glitchier than usual tonight, but here is an important one you will want to watch out for. While looking at my Messages, I found an invoice request for a large order. This does not appear on my Orders page. I was however able to send the invo...