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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Glitches and attemp to call, but eBay customer support phone keeps hanging up on me

I have a glitch where one entire day of sales has disappeared. The feas are showing up, but not the sales. Also, my number of sold items is including my previous months sales. I tried to call ebay and the phone keeps hanging up on me after a couple o...

Advanced search for items by seller

Search not working, form changes but will not allow seller ID. Seems to only take an item name. Been broken for days.

new format

new format is terrible. almost impossible to list items or keep track of my listings. lot of glitches. why the constant changes? very difficult to keep at it it just wears a person down.

"sneaky changes" artificial intelligence maiden run?

Is this how A.I. works?

Business Policies

I love business policies. The link to the right where you could review which listings are assigned to ech policies it not working. I've highlighted the numbers. That used to allow you to look at the lisitngs assigned to each policy. It is not even a ...

Business Policies

reply emails not being received by customers. support says blank? blocked???

We normally do customer support from email by replying to emails. Lately after changing our account email, messages are not going through. I have copied another email on the message and I get the message. Support has told me they see blank messages b...

Revising issues

I have over 130 listing that have just popped up saying. "The item specific Manufacturer Part Number is missing. Add Manufacturer Part Number to this listing, enter a valid value, and then try again."Witch my auctions have them. Exaples are these 2 2...

Item Specific Suggestions don't work for the new eBay Categories

When adding new listings in the new categories that have been added there are no item specific suggestions. Before there used to be suggestions/requirements. For instance under Men's Dress Shirts (which category recently got moved), there used to be ...

Description showing invalid certificate?

Is anyone having this issue on their PC, if you look at a description it comes up with invalid certificate. Does anyone know how to fix this??

Cannot relist a sold item off of Seller Hub, anyone else?

Cookies have been cleared, still same messagae, really don't like seller Hub, features don't seem to work like they did in the old awesome My Ebay. Now we can't relist any of our sold items, get this message. anyone else? any work arounds?

"see other items" sneaky change not welcome change please change back.

change these redirects back please.

When are all the SNEAKY CHANGES going to be changed back?

when?can someone tell me when eBay will come to their senses?change all this nonsense sneaky changes back,quit messing everyone over

Unsold and Ended Listings are Empty

Suddenly, my unsold listings disappear on the Seller Hub. I do see anything on Ended either.

Ebay automatically changing your privacy settings / Advertising and related preferences

If you turn off any privacy settings to " NO" in ebay "Advertising and related preferences" [ www.ebay.co.uk/gdpr ] when you clear your browser history on your device and log back into ebay, your setting will all have changed back to "yes" ! The sett...