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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Make and Offer and Need Item Specifics WILL NOT go away if you do several at once. Make one OK

This is at the point of madness... both of these interactive features have issues. IF you do one at a time and exit the program, they drop off the list -- most of the time.... but if you "x" the boxes to make multiple identical offers (example 20% of...

Responding to Buyer Offers

Still cannot respond from email or from ebay messages to SOME buyer offers. Clicking to respond results in going to a blank ebay headed page. Been going on for about two weeks. Have to go to listing and click on respond to offer from that link. Bette...

New feedback form doesn't fulfill function of evaluating sellers (Aug 2024)

The newest form for buyers to rate sellers' performance is inadequate. It doesn't have a box for text about the seller, only for text about the product. It won't enable "submit" unless some evaluation is assigned to the product, too. I differentiate ...

Cannot leave feedback

I have been trying to leave (positive) seller feedback for specific items, but I am experiencing several problems. When I select an item from the “you need to provide feedback for this item” email, I can access the feedback option, but “optional” fie...

Label could not be generated. You have not been charged for this label

I have been trying to print two labels that are USPS Ground Advantage and am getting this message when I go to confirm them. Label could not be generated. You have not been charged for this label It is the Ebay provided and validated address doesn't ...

For the Love of God, Fix This Ridiculous Notifications Glitch...

I see numerous other eBayers have been reporting this same problem for days: constant erroneous notification popups saying "counter-offer accepted" or some such. This has been happening to me, first on the apps and now on the website, for a week. It'...

Cannot edit draft listing

I created a listing in eBay Motors, selling a car. Got though most of the tasks needed to create the listing, took quite a while. Then I clicked "Save for Later" and was presented with the "Your drafts" page. When I click on the draft to resume editi...

Is there not a report for Order Earnings broken out by each individual order?

Maybe I'm missing this, but I can't find a report that shows the final Order Earnings by Order. This would be immensely helpful when tracking profitability of different types of items. I tried calculating it myself, but I'm pretty sure that's impossi...

Postage / Courier ebay bug

New seller here.I have selected courier (sendle) as the only option to mail out orders.As customer has selected the regular sendle service and given a PO Box as their address.On my end, I have no sendle postage options, it shows the one that the buye...

Collector trying to purchase a vintage bb gun but restricted to my address

I am working with a seller to purchase a vintage Daisy BB gun but in going to my cart I get a restriction that I cannot purchase it as is restricted from shipping to my address. I have run into this in 2022 but worked through it with E Bay and the bu...