More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Captcha again & again!!!
Seems like every now & then eBay will go bonkers with the repeated captcha puzzles, but this latest glitch has been going on for more than a week now. I use Microsoft edge, Windows 11 & when I click certain links like member's feedback page, item bid...
Return lable wont show up error message
I clicked on my return label and it won't print. Technical error message pops up @links to member
Send offer to interested buyer glitch
Looks like started a few days ago. When I have an interested buyer and I send an offer I get back an error message with "retry" button and when I click on that there is no interested buyer any more.
Listing under Pricing the see how other sellers priced it
The technical problem is when listing on the app. Under Pricing the " See how others priced it " when you click on that it kicks you out of the listing. It has been doing it since yesterday when ever I list an item.
Contacting buyer about listing from offer - enter item number not working
So if a buyer sends me an offer on a listing I have for sale (or even when awaiting payment) and I go to contact them, I get two options: "this is not about an item" or "enter item number". For the past... I don't know how long... whenever I try to i...
Old notifications not going away
Hello I've noticed this on both the app and on PC. I still have notifications around for offers that I have viewed and offers that have since expired. I have notifications for "A New Offer" even after I've went to that offer and accepted or declined....
Problem with promotions - when relisting or sell similar of an item, I finish listing and no promote
This has been happening for awhile (I'd say definitely over 6 months, probably over a year) where when I go to relist or do "sell similar" of an ended item, the choice to promote it at a certain percentage doesn't "stick" so to speak. I promote all m...
Item description
Where is the item description? I have researched seveal comments and there is not view item description tab, or anything that resembles an ability to review the description from the seller.
Saved search not working for over 3 weeks
I reported this problem April 23. Saved searches are still not working. Guess Ebay does not care. I am saving money with this feature being broken. I have given up on thinking this will be fixed.
opening listings in the same tab
this seems to be the norm these days for ebay, etsy etc, every single listing i click on opens in a new tab.i know some people love their tabs, but i have a very good handle on the back and forward web functions, with dedicated mouse buttons, to quic...
submitting listings using the ebay api is very slow.
submitting listings using the ebay api is very slow. I've submitted multiple listings. I've only submitted a few listings and it is taking over an hour for anything to appear. And the offer data is showing without the inventory data. And the inventor...
Sorting by "Price + Shipping: Lowest first" doesn't work as intended
Sorting by "Price + Shipping: Lowest first" doesn't work as intended.I have selected this option, and it doesn't sort listings by lowest price + shipping.
Selling items disappeared
I've had at least 50 items disappear from my selling account on eBay. I had not sold anything for some time and hadn't checked my eBay but when I looked today there was no evidence whatever that I'd ever even been on there. I'm saying **bleep**? When...
Captcha is blocking me again with a continuous loop
Please stop it..
Searching generates invalid results (bad caching?)
When searching on the ebay.com website for an item ID (example ID showing the issue 315796204680), it will either pull up the exact listing result as expected, or it will display "No exact matches found" intermittently. This is repeatable with only s...
