Report eBay Technical Issues

Forum Posts

Sorted by:

Performance Listings Quality Report - Missing

Any idea on how to get the Performance Listings Quality Report back under Performance Summary? It is missing.

"Full-size" gallery images are only 500 pixels

For the last few weeks, if you click the "Open image gallery" button (it's in the top right of the image area, beside the favourite heart) in many auctions, the image gallery appears but only with small images, only 500 pixel on the longest side. If ...

Order Details Page

On the recently "improved" Order Details page, all of the relevant item data is there - EXCEPT FOR THE EBAY ITEM NUMBER! PLEASE add it back. The data is there, and there's certainly room on the page to include it. I use PDFs of the details page for e...

Pages load very slowly

HIya.. Does anybody know what is happening with ebay??Takes absolute ages to load pages.. It drives me berserk.. Cheers..

Shipping Labels Issue System says: Something went wrong and we were not able to generate the label.

Shipping Labels Issue System says: Something went wrong and we were not able to generate the label. Cannot ship orders on time. USPS gives rates 4 times more

Error message when uploading photos to new listings.

Error message - photo failed to upload. Remove photo with errors. Same size as always, jpg. Been listing for a couple decades with no problem, any suggestions? Cleared cookies, history, cache, checked for new version of Chrome. Also tried doing it fr...

Attention eBay Web developers - Blue Sort Filter obscures content unusable with android web browser

I can't use my chrome web browser on android 15 for eBay because of this. Please make a way to disable this blue dialog. I use filters all of the time I don't need another redundant dialog permanently obscuring content. Please have your developers a...

Resolved! Ebay search loadout lagging/unusable

So lately I have been having issues with ebay lagging badly after doing a searching for random items. The page will start to populate with results, but I can't click on anything. The homepage works fine, My ebay options work fine, but lags bad when d...

website is unusable with adblockplus on.

Just noticed tonight that ebay seems slow to the point it is unusable with adblockplus on.

Ebay platform can't keep track of 2 tracking numbers for 1 order

If an order is large and needs to be shipped in more than 1 box, I purchase the first shipping label and then go to "get another label" to purchase the 2nd label. On my orders screen, I will see both tracking numbers displayed correctly immediately a...

Service Unavailable - DNS failure

https://postorder.ebay.nl/ItemNotReceived/CreateRequest?item=****&transaction=*** Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.4f071002.1741590149.b0a5d111https://erro...

API uploaded listing images are being CSS styled wrong in the eBay Gallery (not the description)

For some reason a recent change has started applying the CSS style: .ux-image-carousel-container .ux-image-carousel .ux-image-carousel-item img.img-scale-down {object-fit: scale-down;} to the eBay gallery images on new listings posted through the API...

When you type in to try and find an item the pages are not loading properly

I am a seller and wondering if anyone else is having trouble when you type in an item you are looking for and hit search, the page that will come up with those items does not load properly. It takes FOREVER to load, pictures take forever to show up, ...

survey email to me, as I (generally) search Ebay listed items for sale

Ebay asking for comments from Members; MY COMMENT ASKED FOR, IN THIS CASE. I chose to type in my comment: inmy traditional detailed, analytical way. RATHER the Ebay result, during my "SEND"procedure, resulted --- in a frozen Ebay paging. The consiste...