Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Resolved! "To See Full Description" IS BACK AGAIN

Just checked one of my items and noticed the dreaded " to see full description " button is back. Ebay must of hired one of the old programmers back?

Email alerts for saved searches ignore filter criteria

Email alerts often do not respect the filters I have set in my saved searches. For example, in some of my saved searches I have specified that I am only interested in items that are up to 200 miles away. Yet I am still getting alerts for items 1000 m...

My items are suddenly showing under international sellers

Hey,Most of my items were at the top of the search but now they are missing and only show under international sellers.How do I fix this?

access denied

Access DeniedYou don't have permission to access "http://www.ebay.com/myb/Summary?" on this server.Reference #18.2f621060.1512648041.1e0f8caa thats all im getting when i try to access my ebay or search for anything and thats from yesterday

IP Addressed Blocked? Seeing Access Denied message on entire company network.

I stared seeing the "Access Denied" message yesterday. It appears that the public IP address of my company has been blocked. Every device connected to our internal network cannot access ebay.com and is seeing this message. What might have caused the ...

Quick Listing tool is DOWN!

I've been trying to revise my listing since last night and keep getting the error message that the listing tool is down. Is this just me?

Technical issue when trying to list a car.

Trying to list a car but each time I get the error message "It looks like there's a problem with this listing. Engine Size has an invalid value. Enter a numeric value and try again." I chose 2.0L from the drop-down menu, I tried "enter your own" and ...

cannot contact seller

Since yesterday I was trying to contact the seller but I was getting the same message: "We couldn't process your request because of a technical issue. Please try again". What can be done?

Search Engine Failures

Search Engine Failures since it was broken a few years agoWhen Excluding a word from a search by putting a minus sign in front of itWhich is what Advanced Search doesThe results are wrong, usually eliminating a lot of items it should notFor Example, ...

Photo uploader is broken

Can't upload photos as of 2:30 PST on 12/5/17. Cleared cache, tried Firefox and Chrome, no joy.

Preview listing not working

I've tried listing several items over the weekend but when I go to preview them im unable to select any size or colour options. Nothing on the preview page seems to work.

How do I block things like "nudity?"

Can someone PLEASE let me know how I can block ANYTHING coming up on the ebay search when I type in something like "nudity?" I saw one answer that said something about things being, "risque," but mot actually, "pornographic," and several others menti...

PIN number not received, block message, BUG IN MY EBAY SYSTEM

Good day EBAY COMMUNITYThere is like a Bug in my system, its a continuous message which blocks my ebay, and this trouble is an error ebay system. I have tried several days almost 15 days. and several operators tried to solve the strange problem and n...

Resolved! US Seller showing as International Seller on Ebay.com

I recently noticed a problem in that I am a US Seller, but I am identified as an "International Seller" on Ebay.com (i.e. US site).Why does it matter? Most of my items are electronic components, and many US buyers want to purchase items ONLY from US ...

eBay TILE icon

I noticed that my ebay TILE has changed! Now instead of the regular FLAG BAG and HANDLE with red, blue yellow and green tile.....I have this ugly stupid 'saturn ring and sphere' which I find insulting to say the least and I want WHOEVER is responsibl...