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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Need Help on Saved Searches History (Highlighted) - Maybe it's just me !!!

I use Saved Searches every day speed reason like most. I key in my search name BMW and click the drop down to search "Newly Listed", this is the KEY. I then save it as BMW for this example sake. I click though all of today’s listing so far as they wi...

Active sales can't view.

I can't view my active sales as a white box saying "my eBay is getting easier" won't go away no matter what I do to remove it. So I can't delete an item which I want to remove from sale. Is anyone else getting this problem from their I pad.

saving a new seller

HelloI'm trying to save a new seller and get one of this messages 1 - "You're already saving 100 sellers, the max allowed. You need to unsave a seller before adding another. Go to your profile."I don't have 100 sellers saved, and when i click on "pro...

Items are not showing up on general categories in my eBay store.

Is anyone else having this problem? If you click on a general catagory on our store (EX Clothing, Shoes & Accessories) it shows "0 results shown in all categories". Then i click in the next level subcatagory (Ex Men's Clothing) and it still shows "0 ...

Resolved! E bay is getting better message will not stay gone

when trying to view active listed items a pop up box that says ebay is getting better, take a look around etc etc comes up instantly. click okay it turns slight different color but nothing else. x out of box it comes right back. tap outside of box go...

503 Error

I use Inkfrog for listing and for the past few months almost every day several listings fail due to "503 error" - I don't know until I receive an email from Inkfrog the next day. I schedule my listings to go live from 3:30 PDT and usually have about ...

Phantom Category in Watch List

I hope I've got the right board this time, This new category function in the watch list can be useful but currently it is showing an extra category in my list. My list only has 1 item in it but its showing an extra one as seen in the attached photo. ...

Screen Shot 2018-12-02 at 4.12.43 AM.png

Signed In but not really signed in.

I logged into ebay on the work computer a week ago and logged out. Today I didnt log in just visited the page and everything I have been viewing on my app is in the recently viewed window. I freaked out that anyone else using this computer can see an...

Resolved! listings not coming up in searches

I periodically search my items just see if they come up. I mostly sell "human upart wigs" and my listings are always at the top. Now when i search i dont see any of my listings. I have to search very specific terms like "18 inch human hair upart". Pe...

Checkout it is saying you are not accepting payment at this time

I have a buyer for my item, but she gets the message : Checkout it is saying you are not accepting payment at this time. Does anyone have ant suggestions?

No Sales

Is it just me or does it feel like eBay completely closed my store. Not 1 sale today which is not normal. No views, no questions, no offers, nothing!!!

Problems reported for Months

Besides ebay being slow due to loading advertisements, I get messages 'something went worng, try again later'. Could not send a message to a seller. ebay, when are you going to clean up this sites software issues? It worked perfectly for the last 10 ...

Can I view the full item description by default?

As a buyer, browsing by both desktop and mobile view it is very frustraiting having the item description hidden behind another link. Is there a way to view the full item details and description together?

where is the "autograph" filter on the app?

When searching for sports cards and on my laptop, there is a filter for "autograph". But on the phone app, I do not see that option. I believe I have the latest version (5.27.1.2) of the app on my phone. It used to be an option in the app. Please bri...

Buyer paid payment cleared but ebay does show it as sold?

I just happened to open my emails and saw a payment come in from paypal , I have ebay app on my phone so usually hear it go off if I sell something but it didn't so I figured it was delayed it happens well I waited and waited then I went to the compu...