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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to list items for sale

I have tried to list items to sell & cannot. I have never had problems in several years. I make the heading & it is like the page is froze. Unable to post photos or description. I listed items last about a month ago with no problems then. Anyone.

Sold items won't load

Since yesterday 4/16/19 when I try to view my sold items I get the message "There was a problem loading your items. Please try again later." tried multiple browsers, same error.

Duplicate emails

A number of times when I have listed items, I got two emails for the same item to state that it is live. The items are not listed twice, however, it is annoying because I constantly have to go back and check to make sure that ebay isn't listing the i...

Missing Drafts on Ebay Mobile! How to Retrieve? What Happened?

Just went to my mobile and was going to add some pictures to some of my drafts.When i went to the selling page there where no drafts. This is only happening on my cell.My desktop shows I have 17 current saved drafts. Any body know a solution or is ha...

Resolved! Follow-up Feedback option not working?

As a Buyer I have tried several time to leave a Follow-Up Comment but it will not stick.When I click on Leave Follow-up Comment it goes back blank and does not post.Is there something I can do to change this or a problem on your end?

Is this legit??? ebay.com/signin/s

Hello Community, Just wondering if ebay.com/signin/s is legit?? Tried to login using my password. Nope...oops no match....then ask for password and verification via numbers...then it works...odd...happened to me twice this week.

Resolved! HELP I Lost a email connection ???

The image below is on my "Selling page" when I click the reply button, it sends me to my message page with no link to the message available. How can I contact the buyer to continue the conversation? ThanksDave

Facebook ads and EPN reporting tool

I have converted an EPN promotion link in smart URL in one of my post, that I subsequently boosted, but my results on my facebook ad are WAAAAY lower than the reporting tool in EPN. Is there a time lag, or am I doing something wrong?

Check out and payment issues

When checking out, goes to screen with this message “one or more sellers cannot accept payments now. Call seller for help.”Been trying to pay for purchased item from different sites.from cartpay nowyou have won etchelp

calculated shipping wont calculate

When I try to go to an item that I want to buy that has calculated shipping and have it calculate what shipping is for my location it wont do anything and keeps having it set to United states and wont let me calculate for any other locations even tho...

Calculated shipping for international not working

Customers are saying that calculated shipping for international is not working, said it's working until the auction ends then switches to pick up only and doesnt charge them ANY shippi g charge

eBay Store "Search Engine Keywords" page is gone!

The normal link used to take an eBay store owner to the "Search Engine Keywords" takes me now to the "Manage My Store: Summary" page instead. I can't find that page anywhere. It's completely gone. I just noticed this today. I don't constantly update ...

Send offer to buyers not working

Send offer to buyers just gives me an error page

Time left on listings not shorting properly

When trying to short my listings by time left, seems that they are not put in the correct order. From 2d 2h 41m goes to 1d 23h 57m and then starts again with the 2d remaining.Seems another glitch to add up on the pile of the last month...

Relisting items gives random views on the items from the 1st seconds

The items that i am relisting for the past two weeks are auto generating views from the first seconds. Some might say that might be actual views but i really doubt it as i tried altering the descriptions and item specifics on purpose and whatever i p...