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Check out and payment issues

When checking out, goes to screen with this message “one or more sellers cannot accept payments now.  Call seller for help.”

Been trying to pay for purchased item from different sites.

from cart

pay now

you have won etc

help

Message 1 of 5
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4 REPLIES 4

Check out and payment issues

@rsbeemer77 

 

If you are trying to purchase items from multiple sellers, see if you can purchase each separately. There should be a checkbox in your cart that says "pay only this seller" or something similar for each line item. Some sellers may require different payment methods, or may not be set up to allow their purchases to be combined, and these may have to be purchased separately.

 

Message 2 of 5
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Check out and payment issues

This is a single purchase/bid from one seller.

 

Message 3 of 5
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Check out and payment issues

@rsbeemer77 

 

Is your seller new to selling, or from outside the US? You will likely have to contact the seller to see if there is a problem on their end -- if they have problems accepting payment in general or just from you.

 

Here are some threads that may be helpful:

 

https://community.ebay.com/t5/Member-To-Member-Support/Seller-can-t-accept-payments/qaq-p/27333248

 

https://community.ebay.com/t5/Bidding-Buying/seller-not-accepting-payment/qaq-p/22442777

 

https://community.ebay.com/t5/Member-To-Member-Support/Seller-will-not-accept-payment/qaq-p/27203984

 

https://community.ebay.com/t5/Bidding-Buying/The-seller-doesn-t-accept-payments/qaq-p/29596344

Message 4 of 5
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Check out and payment issues

The seller is local as far as I can tell, in California not far from me.  I just recently paid another seller w/o problems.

Thanks, I have contacted the seller and transaction completed but issues still not solved.

 

Message 5 of 5
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