Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Order details and feedback gone? Permanent??

Might there be a return to viewing order details and maybe even be able to post feedback without having to do a number of steps more then we did before? Has anyone gotten an answer from eBay about this sudden change?

Inability to view order details & leave feedback temporary fix

At some point in the last two days Ebay updated code which seems to have broken the ability to view order details from an items page after its sold to the winning bidder. Anything with a buy it now still shows as originally designed. However there is...

Ebay Search And Completed Items Not Working On Ebay.Com

My Ebay.com search has not been working for a few days now yet Ebay.ca is still working! The option to search for Highest Prices,Lowest Prices ect has not been working at all for the last few days and now i cannot search completed items at all even t...

Watch list

Cannot add to watch list says it is full and it isntreinstalled ap and rebooted and still can’t add to watch list

Resolved! Unable to upload images on my listings

Hello,I'm having trouble uploading images on my listings. Every photo Im trying to upload gives me the same error:File corrupted (SD011)"The file is corrupted."Please remove it and upload a valid JPG, GIF, PNG, TIF or BMP file."The files I'm trying t...

MASSIVE TECHNICAL PROBLEM. Incorrect Item Descriptions / Product Titles Being Inserted

I just came back to eBay on November 8th of 2018. Just for reference today is February 4th, 2019. I am so disappointed as to what is going on with my listing titles/product descriptions. I had plans to spend a ton of money on inventory and create ano...

Prescription items duly reported, yet not being removed for weeks.

Since November 2018, the team that handles violation reports, has fallen so far behind, that it now takes weeks, to have items removed, after reporting. I'm wondering, if the button is even worth using anymore or if it is working at all? Prior to Nov...

Store settings in manage/edit store to set as my default for how buyers view listings not working

in edit store there is a choice to set for default when buyers visit store "how do you want buyers to see items in store" this feature in my edit store isn't working also the choice in edit store for gallery few or list few when buyers visit store is...

App, website issues

Since about 3pm PST I can't seem to access EBay from the app or the website. Tried multiple browsers, cleared cache, cookies, uninstalled/reinstalled app but nothing seems to work. Called customer service and they state they don't know of any issues....

I can't save sellers to my SAVED SELLER LIST ANYMORE

Hi, for the last 5 or 6 hours I am unable to save new sellers to my SAVED SELLERS LIST, Every time I try to save a NEW SELLER the ebay page kicks me back to the SIGN IN PAGE? over and over and over again. What is going on?

Why I can not edit my listing on google.? I need to open google chrome

Hi, since I downloaded avast I can not edit my listing , I always opened eBay on google and now I have to do it on google Chrome, I already uninstalled avast but it still same, I know Chrome is better, but I was already used to doing it in google..wh...

Not Getting Paypal Paid Notices

Is anyone else not getting Paypal Paid notices? For the last three days I haven't received paid notices for the items I have sold but if I go to my Paypal account it shows them as paid.

Watch list

My watch list is there, but only showing thumbnail photos of the first few listings. No other photos of watched items there. I have to open each watched item to see what it is. This is also the case in ended items. My phone works fine, this just star...

filter Parts Only items

Is there any way to filter out items listed as Parts Only while searching. Some cell phone listings have at least 20 Parts Only to 1 functional phone.

Multiaccount on Ebay

Hello,I have a seller account on US and I am able to login with that credentials to ebay.de , ebay.co.uk as well.Is this the concept of multilocation ?I have some confusion regarding it , kindly help.