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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My recently expired fixed price listing in my Unsold list have lost their pictures.

My unsold listings which recently expired - were set as fixed price for 30 days - all the pictures are gone! I'm going to have to add them before relisting --- I have over 3000 set to expire! Thanks again eBay for a wonderful ride!

Internet Explorer/ Windows 7 Working Again !

I am amazed, been able to get on the eBay homepage all day today !Did not need a work around !Hope it stays this way !

web page slowing down browser

The thread on this has been locked due to "age" but I'm still getting this on FF https://community.ebay.com/t5/Technical-Issues/A-web-page-is-slowing-down-your-browser/td-p/27221455/jump-to/first-unread-message

Sold Items Getting relisted by Ebay not me

I'm a long time seasoned seller with 9600 feedback. For many years I have been having this problem with sold items getting relisted without my knowledge and then getting resold down the line. It used to just happen a couple times a year but now it's ...

Ebay shipping table rates not accurate 03/19 OVERCHARGING

BUYERS & SELLERS BE AWARE - PAYING LOT MORE USING EBAY SHIPPING LABELSBeen selling on ebay for 3+ years and had good idea to figure out shipping costs.March 16/2019 was buying a shipping label for a package from PA (15210) to NJ (08857)Package weight...

Error: 64541

How come I get an error code an I'm not able to go into ebay

EBay website not working properly for over 10 years

I reported this issue many times and called customer support as well. With google chrome, most listings from sellers I like are not appearing when I click on their shop.If I click on the items for sale after clicking on the seller name, I get ZERO re...

Photos uploading with decreased resolution

This has been happening for a while now. It doesn't matter if I upload photos through the app or on a PC. It doesn't matter if I edit the photos on my PC before uploading, or if I edit with the ebay photo editing tool in the listing. The photos all l...

E-BAY PLEASE FIX THIS PROBLEM ITEMS RELISTING CAUSING BIG PROBLEMS FOR ME

I will not waste an hour on the phone with a rep. that has no idea what they are talking about. So, Good until cancelled, if my quantity is one, why is it relisting all on it's own. I sold three tops to one women and all of those tops were relisted. ...

Resolved! No loner getting email notifications of saved searches

For the past 3 days, I have not received any Saved Search notifications . I have 3 different eBay accounts, and all have stopped. I even have one notification set via the eBay mobile app, and this has stopped too . Is anyone aware of this?

Unable to Read Descriptions

For the past few days I have been unable to see the descriptions for items. Using the Chrome browser I get this error:"The webpage at https://vi.vipr.ebaydesc.com/ws/eBayISAPI.dll?ViewItemDescV4&item=254186731560&t=1554269367000&tid=10&category=31387...

A web page is slowing down your browser

For a couple days now, while only ebay pages are open, using Firefox, I've been getting this message: "A web page is slowing down your browser. What would you like to do? Stop it (or) Wait" Some ebay pages are taking a very long time to load.Anyone e...

Need a help on account suspension, ristriction

I notice some new account usually get suspension or restrictions please how to resolve this issue

Resolved! Thursday April 4th 2019 search result pages will not load after the 1st or 2nd page in 2 browsers

Cleared cache, cookies, ran 3 different malware and virus programs. Problem is not with my computer. Tried Firefox and Chrome since IE doesn't ever show all results in my category of search. Results are the same: after the first (or first few) search...