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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

logging in - user name field frozen

anyone else been having trouble getting your cursor to appear in the username field when trying to log in? I am using Chrome and even signing in has become a chore around here....the field seems frozen until i click on the password field and then I c...

How do I stop the sign in page showing my User ID?

So much for "privacy" ebay. I've tried several browsers, cleared cache, cookies, history, changed my site preferences and it still shows my real first name at the top of the ebay page (even before I log in) and my User ID on the sign in page.

trying to print shipping label - its blacked out

I print several labels a day. I buy them on eBay, and I use a Dymo 4XL. I'm trying to print out a label and its showing up as black - just black. It won't print. This has never happened to me before. Is there a shipping glitch right now?

Shipping not working - Internal error message

Is anyone else having trouble with shipping this morning? I am getting an "Internal Error message on every shipping label and need to go to Paypal to print all my labels

Customize Your Search NOT WORKING

I have CUSTOMIZE YOUR SEARCH set for Gallery View and 192 items per page. Apparently eBay doesn't care what I set and save since it keep showing me List View with 48 items per page. Just one of many glitches on this horrible website.

Resolved! Can no longer access my Messages using Chrome; just started a couple weeks ago.

Hi all. I've been using Chrome and Windows 10 with Ebay for quite some time now with no problems. Recently, when I hit the message button nothing happens. The address bar displays the correct address (https://mesg.ebay.com/mesgweb/ViewMessages/0/All&...

Glitches tonigh on sales and listings

I had 21 items ending tonight. When I went out to running club there were 6 with bids. Came back to find 2 messages from buyers asking why, when they’d won the auction, they’d been sent a sorry you missed out message by eBay. The other two items with...

Any way to get rid of the annoying "Sell to shop for summer" moving $ sign?

Seriously, I see it. MAKE IT GO AWAY - I'M TRYING TO DO WORK HERE SELLING STUFF AND IT KEEPS MOVING andDISTRACTING ME!!!!

checkout stuck "please note the new delivery date and complete checkout"

I am unable to make any purchases because when I hit the "confirm and pay" button I get this notice at the top of the payment screen "Please note the new delivery date and complete checkout." BUT there is nothing to DO about the delivery date, no but...

Weird if minor glitch - Ebay April Fool's joke that's gone on too long...

...And started late. On my Seller Hub page all of my recent feedback, including one from today, are dated April 1. I doubt it's anything major, but it's weird. It was funny at first, but it's now the middle of May and there's a 24 hour limit on April...

Threat secured. Pops up on (rare) occasion, I only get it here on these boards.

What is it? Any one else get it?

Resolved! Error Message When I Try To Sell

I’m trying to sell a product but after I’ve filled out all of the information (Price, Photos, Shipping, etc.) I just get the message “Oops, something went wrong.” I’ve been getting this message for two days and I have a stable internet connection. Ca...

Cant get rid of eBay message on my active page screen

Hi - anyone else having the same problem? a message comes up when click on my active selling page that says - My ebay is getting easier and simpler to use etc - but it wont let me click ok understood or the cross in the corner and wont clear off the ...

Please enter a valid value for destination city

I have been a frequent shipper to Hong Kong and am so tired of the label problems.this has been an ongoig problem for a few years,it also happens with Singapore.I hate having to use paypal shipping,it is so much costlier than ebay shipping.I ike to u...