Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Virus redirect, Why isn't Ebay doing anything about i?

Hi all, I am on iMac using Safari. For a few months now, each time I go on Ebay, when I am looking at objects and products, when I click on something on the item page such as choosing a size or model, as soon as I click I get taken to scammy virus po...

UPS Mail Innovations Tracking Not Working Again- Reverts to UPS Only

When I enter the tracking number in and use UPS Mail Innovations it reverts back to UPS only and does not show the tracking. Then I get hit with a not shipped on time. This happened before and it is happening again. I called customer service and I st...

Sales not showing up, only receiving Paypal payment

Twice yesterday I sold an item and received a Paypal notification showing the item had been paid for though I did not receive a sales notification from eBay and neither sales even showed up on eBay. The payments are in my Paypal account so they weren...

New bulk shipping shows wrong "Buyer Paid" amount

On the new Bulk Shipping page instead of showing the amount the buyer paid for the "Buyer Paid.." it's showing the actual shipping cost based on the buyer's choice. Very annoying, and disconcerting when it looks like eBay charged the buyer the wrong ...

One time payment option ebay seller fees

Tried to pay my eBay seller fees using the one time payment option and the choices are there to make payment but the button to complete the transaction does not work. This issue has been ongoing since June.

Paying with Paypal

For those trying to check out with paypal. i went to paypal website and logged in. it asked me to verify that i wasn't a robot by choosing pictures. logged in and then logged out. went back to ebay and it asked me to do the same thing on there. once ...

Purchase history icons missing

Hello, i found some issue with purchase history.I can't see items icons, and get error in console about config.jsonI tried with Firefox and Chrome, same result. Please feel free to contact me if you any information.Screenshot is attached. Thanks

On my lists with variations at same price, it looks like "from 11.50 to 11.50" instead of just 11.50

Hello,How do I change the list so only the single price appear?Than you.

More trouble, "Error generating label"

When will this be fixed? It keeps coming up from time to time.

"items" is in/on my Search box???

For some time now everytime I open EBay, in the "box" where you type in what you want to look for.....is the word "items", I have to delete it so I can enter my Search choice. I have not been able to find any help features that I can use to get it pe...

Dashboard not working?

Anyone else's dashboard for promoted listings not working? Earlier this morning, everything looked fine. I just checked and all of the counters are on zero....and it takes a long time for the page to load

I cannot check out on eBay.

I am attempting to check out and buy my purchase, but I keep getting the following screen: Access DeniedYou don't have permission to access "http://pay.ebay.com/rxo?" on this server.Reference #18.6d60dc17.1567073768.55d8a6f What does this mean? I hav...

Change User Id

The will to survive

Not allowing me to list!! GLITCH!

I have spent 6 hours writing detailed listings only to NOT be able to list & I’m getting ready to go back to amazon & Etsy full time if this isn’t fixed! Message states I need to fill out the UPC field, yet there is no UPC on handmade items. EBay was...

Seller Hub Unavailable Fields Message At Top You Recently Updated Your Profile Payout Will Resume

Seller Hubs fields have unavailable and the top has a message. It states you recently updated your personal info on file. After we verify the updates requested from you, your payouts will restart. Except for I am not in managed payments nor did I upd...