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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cloned Page or Ebay Fault

As you can see I'm logged in to ebay, someone please explain why Ebay keeps telling me to log in and when I do it says there's already an account with those details!!!! , now I'm opening another gmail account just for ebay.. so can someone shed some ...

Problems with every thing on Ebay, do you even have Tech support any more?

Problems with every thing on Ebay, do you even have Tech support any more? They wonder why users don't use the website any more.

Problems with purchased items and cart

For the last couple of months I've been having a problem with getting these two pages to load correctly all the time. About 50% of the time if I click over to my purchases, I get this error: Sorry, we couldn't complete your request. Try again later. ...

return/refund broken item

Hi! I bought a TV on ebay. The seller sent the TV a day after the delivery date so I asked for a refund. The item was delivered 7 days later. I collect it, didn't open (which I now regret) and returned it back to the seller. The seller said now that ...

AMAZON IS FILLING THE VOID LEFT BY THE DECLINE OF eBay

As both a buyer & a seller for over 15 years, it is quite apparent that PayeBay,Pal is on the decline.The void left by this huge Event has been quickly filled by AMAZON & its Warriors. One only has to do a GOOGLE search to realize this is happening. ...

log in or cloned page

can you explain this then- Logged into Ebay 24/7 and change pass word every 6 months, now I make a purchase not an issue - so I thought, clicked paypal for payment ,my credit card charged direct,also I complained about a seller charging 2 times and r...

Return policy information lost!

Beginning yesterday we noticed an issue of our stock management software reporting an error. Our software adjusts stocks automatically to match our stocks in warehouse. We were receiving an error: "Error: A return option is missing or not valid. Upda...

Can't use Gift Card Ebay

I have a 200 dollars in the gift card but the code is no letting me and its showing that the its not in the plan I choose

Your connection was interrupted A network change was detected. ERR_NETWORK_CHANGED

I get this same Message every time I click on something in my ebay. Such as when I click on revise this message come up. Said reload. If I click on manage my store. Has ebay has a network change. My network provider has not.

Resolved! buggy search. how to file a report?

I was thinking that eBay has got the search right compared to awful search on Amazon for example. But no, I was wrong. Here is a very simple example that eBay search is not showing you all the results it should. This is super annoying. Its okay to bo...

Store Categories are not showing up on my store

Store Categories are not showing up on my store for almost like last 15 days..Have escalated it to Ebay support team in USA And also to EBAY account management team but no use. Initially I was told by EBAY account management team that since I am chec...

Resolved! Want to hire an external developer. How can I give him access

without giving to much information and my account is secure after he finish his work. Or is the best way to ask him to use his own accountgreetings from GermanyMichael

Items don't show up in store

Hi, I have added 17 listings and after more than 2 days, they haven't appeared in my store: https://www.ebay.com/str/allenhype I double checked all items, they have a category from my store assigned. Is there something wrong? It shouldn't take that l...

Unable to List Items

Very odd. My account is current (my account is automatically deducted at the end to each month) but tonight, while attempting to list an item, I got an "alert," stating "To ensure success for our sellers and create a safe marketplace, eBay places var...

Appealing an account restriction...no response after six phone calls...feel like I'm getting nowhere

I promoted my listings last November and sales increased a lot shortly after. Sadly, this overlapped finals and I had trouble keeping up. Buyers started opening a lot of item not received cases. eBay shortly after restricted my account. Lesson learne...