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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Reply to Messages Issue

Why does it takes about 5 tries to reply to a message in the message in box? The box to enter the text does not come up. eBay never has this issue before and I am using Goggle Chrome. It is well known using Explorer hardly works on any function with ...

My New Listing won't show up in Search or eBay Store page

New listings submitted is not showing up in Search or my eBay Store page. They are showing up on my Activing Listing page but no views since no one can search them. This has been going on for the past 2 days. My competitor with the same listing/item ...

can't pay for anything

Paypal not connecting, tried paying by credit and debit card and both give errors, both have plenty of money available on them. this has been going on since last night

Resolved! *** ebay problems NOT solved for months - GOOGLE CHROME 76.0 with descriptions blacked out

ebay has had this problem for over 4 months and they have no solution and now are saying this is a google problem although end users / sellers are being hosed. Without getting too techy. If you are using google chrome version 76 . I have Version 76.0...

Not receiving email notifications from eBay

As of Thanksgiving day (11/24/2016), I am no longer receiving any email notifications from ebay regarding messages, sales, best offers, newly listed items, canceled listings, return requests... pretty much everything except for eBay's promotional off...

Missing Drafts

I worked on drafts last night and saved them and this morning they are all gone and other drafts that I am sure I had deleted are back in my draft list. I called ebay and they verify there is a problem with drafts and was told "Don't make a draft jus...

EBAY WORST PLACE

I was ebay costumer since 2016 I close my account because those guys help scam buyer to get free items bad people bad customer service bad policy sorry for them

Have always wandered why buyers ask me what size when it's in item spec's now i know

If a buyer doesn't have the eBay app on their phone they only see half of item spec'sI wander what percentage of buyers don't have the app,wow they can buy a painting not knowing a bunch,how bout that...... like exact measurements for one.

Ebay rover address spoofed or bad credentials?

I have used google search links to ebay policies with no problem until recently when two different browsers are rejecting all the "rover" address for at least a week giving this warning; "rover.ebay.com normally uses encryption to protect your inform...

Resolved! Confusion with Opening an Unpaid Item Case

Hello, I've been an ebay member since 2005 with 100% positive feedback. Monday August 26th 2019 I sold an item for $1,950. I sent the buyer an invoice and a day later he replies "Sorry but you can cancel the sale. I won’t be making a payment". It has...

Ebay Virus redirect, Why isn't Ebay doing anything about i?

Hi all, I am on iMac using Safari. For a few months now, each time I go on Ebay, when I am looking at objects and products, when I click on something on the item page such as choosing a size or model, as soon as I click I get taken to scammy virus po...

UPS Mail Innovations Tracking Not Working Again- Reverts to UPS Only

When I enter the tracking number in and use UPS Mail Innovations it reverts back to UPS only and does not show the tracking. Then I get hit with a not shipped on time. This happened before and it is happening again. I called customer service and I st...

Sales not showing up, only receiving Paypal payment

Twice yesterday I sold an item and received a Paypal notification showing the item had been paid for though I did not receive a sales notification from eBay and neither sales even showed up on eBay. The payments are in my Paypal account so they weren...

New bulk shipping shows wrong "Buyer Paid" amount

On the new Bulk Shipping page instead of showing the amount the buyer paid for the "Buyer Paid.." it's showing the actual shipping cost based on the buyer's choice. Very annoying, and disconcerting when it looks like eBay charged the buyer the wrong ...

One time payment option ebay seller fees

Tried to pay my eBay seller fees using the one time payment option and the choices are there to make payment but the button to complete the transaction does not work. This issue has been ongoing since June.