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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

OLD GLITCHES NEVER DIE. THEY DON'T FADE AWAY EITHER. Shipped record comes undone.

I had hoped that with the redesign of the Order page some of the old glitches would go away. But no. Several days ago I shipped an order, entered the tracking number etc. This item is already showing as delivered and I have even received positive fee...

Resolved! Serious privacy issue - receiving ebay notifications meant for another ebay buyer/seller

For over a month I'm receiving legitimate eBay correspondence meant for another eBay user. Huge privacy issue which also brings into question the privacy of my personal information. I have phoned eBay and was told it was spoofed, spam or phishing and...

Shipping List - Resetting / Refreshing itself While Making Adjustments before printing

Hello, I go to "Seller Hub" "Orders" to ready items to go out. I "select all" and go through each one and modify each if it needs to be to be accurate on shipping. This has worked fine for a long time. In the past week or so, the page is refreshing i...

Resolved! Anyone else have a slow page load time?

I don't seem to be having problems with other websites loading and responding to my clicks on their hyperlinks.However, it really seems like eBay is dragging tail today! Is anyone else having this problem?Clicked on the "System" link, and it's all sh...

Ebay app for Kindle Fire.

Yes. I still use a Fire. And Yes I used it a lot to browse Ebay. Now? App no longer supported. Use the browser you say? Well Ebay is absolutely, completely, totally, unuseably formatted for the mobile browser. One more failure for Ebay. Chalk it up o...

Android app and it's many issues

So i've followed the many steps ebay suggests which includes and not limited to signout, reinstall, clear cache, fix battery optimization options, remove adaptive battery feature. Now i have an ipad and on my ipad i get the notifications 5-10min befo...

Ebay labels is not letting me print a USPS shipping label for today's date July 1.

Ebay labels is not letting me print a USPS shipping label for today's date July 1. It only shows Tues, Jul 2 and later. Anyone else having that issue? Any suggestions?

Why is ebay customer support so incompetent?

Spoke with three different CS agents (over 1 hr wasted time) because I was unable to pay with my PayPal Master Card and none of them could tell me why so the problem was escalated to IT support. Long story short, I figure out on my own that for some ...

eBay Search Feature is TOTALLY corrupted - NOT WORKING AT ALL

Ok, something is seriously wrong with eBay's search feature. It does not produce any results whatsoever for the item. I put in "Vtg silver heart plate" against "All categories" and the search returned about 900 pieces of jewelry, not even silver jewe...

Ebay bucks states " Noy you, server down".

This has been like this for over the past month. Please Ebay fix, so I can see my balance.

Search Function Is Not Subtracting..

I am searching for camcorder batteries for an FS200 and I get many hits for camera battery chargers, which I don't want.I enter an exclusion: battery - Chargerbut I still get them. The exclude function doesn't seem to be working. I'm in Aus.

Make Offer Invoices have only 1 shipping option although listing has more than 1.

I have noticed when I accept an offer, that when I go to send an invoice, only one of the shipping options shows up. I usually give at least 2 options for shipping in my listings, regular shipping and Priority. It used to be when creating an invoice,...

Technical Error when Invoicing

Can’t send my sellers an invoice. I got to send an invoice and receive a message on screen saying technical error try again later. This has been ongoing for the last 7 hours

WHY ARE EBAY PAGES TAKING SO LONG TO LOAD?

Just lately Ebay pages are taking longer and longer to download. This is happening both when I view other listings and try to revise my own. At first I thought it was the dreaded Windows 10 Anniversary Update causing the problem but access to other w...

'Stay Signed In'

It's a small thing, but extremely irritating. I am daily having to sign in my password, even though I have checked the 'stay signed in' box, I have also checked this box in my Site Preferences. I know what the deal is... Ebay wants us to use the sign...