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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Too many tech issues for 1 month!!!!!!

Morning, I wanted to check with everyone to see that I am not the only one experiencing a an unusal number of issues this past month. I have been selling oon ebay since 2009, I had a the premier store for about 6 years and just over a month ago upgra...

Resolved! Can't switch off calculated shipping rule

Hi, I'm trying to update my shipping settings page (https://www.ebay.com/ship/prf), but it's not letting me remove calculated shipping rules—I want it to become "not specified." There's no way to just save it at "No discount" which is extremely frust...

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eBay motors searching by part number has changed

In the past few days I have noticed that the search function in eBay motors has been showing many more results. In the past I could search for a specific part number (such as F75B-14B205-MB) and only results with this specific number (an exact match)...

Unable to pay for auction won... Again

tyler@ebay As of Thurs 5/16/19 I have once again been unable to access ebay's payment system. All the Pay Now links come back with an error message...Access DeniedYou don't have permission to access "http://pay.ebay.com/rxo?" on this server.Reference...

Markdown /sales taking forever lately!

Anybody else notice when starting a markdown/sale & when you use the start time of "start now," that the processing of these markdown/sales is taking way longer than usual. I'm sitting here watching a couple I just started and they've been in process...

UNABLE TO PULL UP EBAY.COM FOR DAYS - SERIOUS ISSUE!!!

This is ridiculous that you cannot even pull up ebay.com without getting an error and internet shuts it down. I would probably get just as much exposure selling my stuff on Facebook marketplace...and it is free. I hope this gets corrected soon. I can...

Feedback bug?

Anyone experiencing a bug with Feedback? I'm a top rated seller with around 100+ pos feedback a month. Recently tried viewing my feedback and states that " no positive feedback" when I click on my positive feedback. Tried viewing other sellers feedba...

logging in - user name field frozen

anyone else been having trouble getting your cursor to appear in the username field when trying to log in? I am using Chrome and even signing in has become a chore around here....the field seems frozen until i click on the password field and then I c...

How do I stop the sign in page showing my User ID?

So much for "privacy" ebay. I've tried several browsers, cleared cache, cookies, history, changed my site preferences and it still shows my real first name at the top of the ebay page (even before I log in) and my User ID on the sign in page.

trying to print shipping label - its blacked out

I print several labels a day. I buy them on eBay, and I use a Dymo 4XL. I'm trying to print out a label and its showing up as black - just black. It won't print. This has never happened to me before. Is there a shipping glitch right now?

Shipping not working - Internal error message

Is anyone else having trouble with shipping this morning? I am getting an "Internal Error message on every shipping label and need to go to Paypal to print all my labels

Customize Your Search NOT WORKING

I have CUSTOMIZE YOUR SEARCH set for Gallery View and 192 items per page. Apparently eBay doesn't care what I set and save since it keep showing me List View with 48 items per page. Just one of many glitches on this horrible website.

Resolved! Can no longer access my Messages using Chrome; just started a couple weeks ago.

Hi all. I've been using Chrome and Windows 10 with Ebay for quite some time now with no problems. Recently, when I hit the message button nothing happens. The address bar displays the correct address (https://mesg.ebay.com/mesgweb/ViewMessages/0/All&...

Glitches tonigh on sales and listings

I had 21 items ending tonight. When I went out to running club there were 6 with bids. Came back to find 2 messages from buyers asking why, when they’d won the auction, they’d been sent a sorry you missed out message by eBay. The other two items with...