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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

If you experience a technical issue on eBay, we want to know.

"If you experience a technical issue on eBay, we want to know." But what are you going to DO about it? I've not been able to see my Purchase History for over 48 hours. I have called ebay customer support five times (hours) with no resolution. The las...

Manage Active Listings Search Feature Not Working

You can search but you cannot select which field it searches. I am unable to select Custom SKU field it only searches all my fields. I use the Custom SKU for inventory so if I try and search for example M for my M bin it brings up any listing with th...

searching for vehicles.

The format for searching for certain vehicles is messed up now. When searching for a certain category of vehicles the site does not select to vehicles only. Thus making the buyer to go through parts the same time looking for certain vehicle. The vehi...

Summary page not working "Its Not you its us, Server is down" Can not access purchase history

Not sure why this is happening, but it needs to get fixed. This problem started yesterday evening. I can Not access my Summary page. My purchase history is also unaccessible.It’s not you. It’s us.Our server is down, but we’ll have things back to norm...

Attachments not being received

A buyer and I are trying to resolve a shipping-damage issue, and we are finding that no photo attachments from either direction are being received by the other. I've tried the classic message UI in addition to the new UI. My own attachments show up a...

EBAY IS THE WORST COMPANY!!!

WORST COMPANY EVER-IMPOSSIBLE TO GET AHOLD OF ANYONE AND THEY ARE ABUNCH OF LYING LIARS!!!!!!!!!!!!!!!!!

Shipping Label Issue From Yesterday

EBay now has this identified on their shipping label page..."We are aware of an issue where sellers see deliveries already occurring for recently purchased lables via tracking ID numbers. This is in error and we are working to correct this. This will...

Resolved! EBAY CUSTOMER SUPPORT HAS BECAME INCOMPETENT AND LITERALLY STVPIDS.

More than 15 years on eBay, and I cannot understand how the customer support has reached this level. It feels like cheap outsourcing, and the service has become crazy useless, and ultra-annoying for many simple fast queries. It’s unbelievable that su...

LISTING SPINNING CIRCLE OF DOOM

SPINNING CIRCLE OF DOOM...UGH..TWICE TODAY..I HAVE TO START ALL OVER. SOMETIMES THE DRAFT WILL BE THERE AND SOMETIMES NOT..WTH

16.0 update

I’ve had eBay for over 20 years. I can’t buy anything or get in my account because it needs to be updated to 16.0. I have a iPhone 7+ and it will not update 16.0. Is this the end of eBay for me? I’m not getting a new phone just to spend money on eBay...

pics on customize listings size is not available

I could used to pick the picture size on customize listings. It doesn't appear to be available anymore.

What are the site issues today ebay?

Two stores, 62,000 items and only 4 sales in the last 5 hours. No offers, no emails from customers. Something major is going on for this does not happen even on my worst days. This is after about 9 sales in the 9am hour. I'm used to 60-100 a day sold...

MIA listings...

According to my dashboard, I currently have 612 active listings. In my store and according to the search, I have only 592. Last time it was just a numerical error and the actual number of items in the store and the listings matched. This time there i...

Unable to sign-in for Vietnam users due to "Pardon Our Interruption... you were a bot" messages

My employees have been trying to sign in to eBay this past week in Vietnam but have been unable to due to the following message: "Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There ar...

Cant add best offer

After listing all my items for the day, I'm trying to add best offer to all of them, like I've done a thousand times in the past, and it's just not working... not sure what they did this time.