Report eBay Technical Issues

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Feedbacks

Hello,Some buyers tell us they've left feedback, but we can't see it. There hasn't been any feedback for several weeks. Is anyone else having issues? How can I resolve this? Thank you.

bad DMARC and MX setting for info.ebay.com

Please fix this. --52VIWcsJ496817.1743445958/CONFIDENT.ebay.comThe original message was received at Mon, 31 Mar 2025 11:32:37 -0700from [10.CONFIDENT]----- The following addresses had permanent fatal errors -----(reason: 550-5.7.26 Unauthenticated em...

Can't send message to seller

Contact seller window pops up but is grayed out and can't type message.Debian version 12.10Chromium Version 134.0.6998.117 (Official Build) built on Debian GNU/Linux 12 (bookworm) (64-bit)openjdk-17-jdk

Not yet relisted items being deleted when deleting relisted items

I thought I kept making a mistake. Today I was very careful and selected to delete relisted items…it deleted all of my not yet relisted. This is the third time in the last couple of months the app has done this and I’ve spent hours relisting items fr...

Making New Listings.... when I use B for 'BOLD', everything gets messed up.

Aloha,Making New Listings.... when I use B for 'BOLD', everything gets messed up.if I edit the bold (B), everything below it turns bold and many lines jump up to the line above because it loses a space.Looks like a 4 year old made my listings...Im **...

ALL SPONSORED LISTINGS BLOCKED by ad blockers

Hi all sellers I am attaching evidence that ebay sponsored listings are definitely blocked by most ad blockers out there, even when ebay "claimed" sponsored listings will not be affected. Please see attached pictures below. Top is with ad blocker act...

Resolved! Top Rated Plus pop up

Does anyone know if it is possible to switch off or blockthe "Top Rated Plus" pop-up box on search/browse results? (see jpg).It is not a deal breaker but I find it to be an annoying distractionwhen it pops up every time my cursor goes over it..I am r...

Whats up with the listing tool?

Trying to list all day and no matter what I do it wont work. Everything is bold no matter how I enter it and it's just acting wonky all over. Does anyone else have issues everyday with the listing tool? How do any of you get any listings up? It seems...

Resolved! Changes made to draft listing are not saving

When I make changes to a draft listing on my laptop, the changes are not saving. But changes do save when made on my phone. Seems that this just started about 30 minutes ago.

Problems Sending Messages

When I attempt to send a message, the typical writing box is not there. I've tried in multiple places around ebay to test this out. I even tried responding to people in ongoing conversations.

Cant reach agent to enable my account

In dec 2024 my account was hacked. I manage to get back in and change my password. But few day after i get this msg when i try to log in.. "For your security, we've temporarily locked your account. Please reset your password to sign in to your accoun...

shipping

In sales reports monthly or yearly I do not see the shipping any more. It is barely anything there

When trying to review an item, eBay saves the page by itself and doesn't let me make changes.

Since yesterday I've been trying to review/update some item information, specifically the photos of the variations, but when I click on edit variations, it takes 5 seconds to enter the page and saves automatically. If I try to enter again, it only ta...

pictures upload as colored bars

every time i try and upload pictures to sell an item it just uploads with colored bars. the images are fine on my pc but as soon as i pull them to the site it glitches out somehow. theyre in jpg format if that matters at all