Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Getting really tired of incorrect item takedowns by the stupid AI system

Now of all things, one of my TI calculator models. The stupid ai says it was recalled. The recall reason? Because there wasn't a warning sticker saying it uses button batteries which are a choking hazard. Good grief ebay, can you please stop doing th...

On Ebay Australia when I search goes to US Site?

Just noticed that when I go to search on ebay Australia its taking me to ebay US? I tried both Red Fox and Crome and log in and out, same issue. Worried since I have a number of items for sale that no one in Australia is seeing them because of this.

ADD RECOMMENDED ITEM SPECIFICS under TASKS on SELLER HUB Not Working

ITEM SPECIFICS Under "TASKS" Add Recommended Item Specifics NOT WORKING! Click on Item and a tiny Horizontal bar comes up at top of page with LISTING Hidden behind a 1/8" SLIDE RADIO BUTTON BAR. Rest of page is totally white. been like this for over ...

Ebay Product Research (Terapeak) not updating

It looks like no completed transactions have been pushed to Product Research since about 11 am Eastern yesterday.

edit email

i tried updating my email address in my profile and it's not allowing me to.

Resolved! New Ebay Preview Bug when Creating listings.

Been having this preview bug upon creating listings. I've tried two different browsers and the same issue occurs. Whenever, I complete a draft I click view preview to make sure everything is in order. It will show this listing temporarily the go to t...

Why is there no longer an "Auto Relist" option for sellers??

In the past when I made a new auction item listing there is a checkbox under the "Selling details" section in the listing tool where I could select whether or not I would like for that item to be automatically re-listed or not. When I have selected t...

Resolved! Listing Issue

I am unable to list a new item in my ebay shop. I keep getting the error message that says "Response parsing failed with an exception". I e tried listing an item several times and restarting my cell phone. What's going on?

Site Problems

Constantly getting the "We looked everywhere" error message on eBay today.

Share photo with ebay on my phone suddenly not working

I can no longer bring up a photo and share with ebay on my phone. Why?

How do you report the over use of Captcha during shopping searches in a vendors store?

The Question is self explanatory.

Insertion Fees with fewer than 250 Listings

This is the 2nd month I've had this happen. I have under 250 items listed and last month on the 29th and 30th I was hit with multiple insertion fees for items that automatically relisted. I contacted eBay, they said there was a glitch reported by sev...