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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Weird things going on

Anyone else seen weird things going on with eBay right now? First of all when I search for something the results were coming up like full screen. Then I went and searched by category and when I was trying to sort by buying format the only options wer...

Seller and buyers both cant accept offers- recurring problem

This is extremely irritating. It happens at random, a seller will make me an offer and when I try to accept I get the "oops, something went wrong" error message if on the app and "there was an issue processing your request" in Chrome or other browser...

Please verify yourself to continue. infinitely!

Fix your new feature "Please verify yourself to continue"In example I want to leave feedback, you ask me to login Then you ask me to "verify myself to continue" I'm putting puzzle on a place and see such thing: If I click Cancel - nothing happens.If ...

"We've updated messaging. Try it now", Not Working!

Today, i saw at my "Messages" page "We've updated messaging. Try it now" I clicked "Try it now" several times, but nothing happens. So anyone else have the same problem? or just me?!

Resolved! All My Drafts Have Disappeared. What is going on?

This is the second time that this has happened to me. This time 4,000 drafts disappeared within a matter of hours after I had been working on them. None of the listings were over the 75 day rule. Most are from November 3-15. In fact, I had created a ...

Bring back the "add another discount level" to Sale Event

The multi level discount sale event (one Discount Sale event that contains multiple percentages off) has been scrapped by ebay as another "improvement" AND without notice to Sellers. This helpful feature from the Seller Hub has made consolidating dis...

Sales completely crash after changes made to site and app

Sales have been steady for the past two weeks, then all of the sudden, they decided to make the unnecessary, ridiculous changes, and poof!! All gone.. down 90% as of 530pm central.

Offer declined?

I currently have one item for auction on eBay. When I have looked at it daily it has seemed to have had no action other than lookers and watchers. Today I got an email telling me that I had an offer, so I opened it and responded. When I opened the Ma...

Payed with Pay Pal for an item on Ebay to jaselimik07090 but can't contact seller to arrange pickup.

Can't contact seller after payment for item I won the bid for on Ebay.

No postage service

I’m trying to send my first sold item on eBay but can’t figure out the shipping. On the top of my screen it say “Your postage country and your app country are different. Please ensure that your postage country matches your app country in settings.” I...

messaging issue & concern

greetings,,,, appreciate the friendlies who offer help as I'm sure I cant be the only one.... Anywho, my ebaby message customer named ABC has asked a ? on a certain item. When I go to reply, a diff user name pops up? Anyone else, poof Somebody

New message system is falling apart already

Numerous times so far the past couple days, messages fail to transfer to folders and get a red pop up blah blah blah...I am sorry to ebay. Not to mention that the message counter is false which leads to confusion at whether or not new messages are as...

Search Filters and Sorting Not Working

I've had a filtered saved search for ages in the category "rocks fossils and minerals" with a bunch of sellers specified/included in the advanced search tools, but all of the sudden it is not working. Now when I click on the link, it brings me to a p...

Refund on a purchase

I recently purchased a pair of shoes but the seller had contacted me and said he does not have that pair of shoes anymore. He hasnt refunded me and I cant refund my order becuase it sais he shipped them out. What should I do.

Traffic & Views Severely Broken

All of my items show zero views. My traffic page shows different total numbers on the app and the computer. This started 3 days ago and sales stopped as well. I called yesterday, rep agreed there is a problem...still not fixed. My sales are suffering...