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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY COLLECTED SALES TAX SHOWS ON MY PACKING SLIP

Should eBay collected sales tax show on my packing slip?eBay is collecting sales tax for some states.I collect NY sales tax.My NY sales tax amount does not calculate on my packing slip so I have found a way around this to print an accurate packing sl...

CAN'T PRINT SHIPPING LABELS

Is eBay down? Can't print labels or see pending orders on the classic site and app!

Issue in CSV

Hey , am trying to list my product on ebay by using CSV . it is uploading correctly . ALl things are good . but it does not showing any error and neither listing product on ebay. following attached screen shot is example please help me out

Advanced Search by seller has not worked since the upgrade

Well, like all of you, I am having reduced sales and many glitches. Lost photos, views showing zero and the only thing I havent read from others yet is that the Advanced Search feature to search by seller is not working. Just brings up a generic page...

feedback

When i check a sellers feedback i see that most of the sellers block out the persons name that left the feedback.Therefore i can't tell if the seller is returning the buyers feedback.When i leave feedback for the same seller,it is never blocked out.i...

Photos copied off of eBay listing without permission

How do you stop the unauthorized copying of photos off of your listing for private use?

can not access MY EBAY selling page

Is there any work around for the pages that don't load I can get to my ebay but when I try to get to my selling/ active listing page I get an error -- run diagnostics etc- makes it hard to see what is going on . These glitches are about to get to me....

Ability to change package weight and dimensions not working

Is anyone else having problems when trying to change the package and weight dimensions in the bulk listing tool? If I try to change each individually ebay returns a system error. I though it may just be a bug but after trying again today (after waiti...

Viewed Items Highlite Missing

It seems that Ebay IT guys have failed to reinsert the line of programing needed to highlight an item title after the item has been selected and viewed. It was a nice feature for anyone saving a search list, as a buyer could than tell what items they...

Feedback automatically listing?

Hello,I hope someone can help me! Several times I have tried to leave feedback and I get a message that it's already been left when I know I haven't left it. I have tried to search all morning to see if feedback can be automatically uploaded or left,...

BUYER tried to download a file on to my computer through offer page

I was sent an offer from a buyer in Russia (zero feedback) and when I tried to respond a file started to upload onto my computer. I didn't open it. I contacted Ebay and they really didn't seem to care. Is this common?

Font size keep changing. Any tips?

I used to use FireFox, and never had any problem with the font size changing, but my FireFox became corrupted, even when uninstalling and reinstalling, and I can't be bothered to figure out what's going on, so I'm now using Microsoft Edge. However, u...

Issues with eBay photo editor...picture colors change!!! Adds a layer of a Greenish/Bluish Tint

I started to notice this a few days ago but I thought it was just me but I have a good eye for this kind of stuff. When just by simply using a feature of the photo editor cropping, sharpening etc a picture it will add a greenish/bluish tint. This has...

Ebay unlimited free listings promotion Feb 2019

I received an email offering free listings for 7 days - starting today 26 Feb. Yet when I try to relist an item it is charging $1.65. Is anyone else having this problems

Free Shipping - NOT!

Time to fix the free shipping glitch I hear ocurring only on the android app.Under "more like this" , hundreds or thousands of items appear to be free shipping when they are not.This is deceptive and unfair to buyers and sellers and needs to be chang...