Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Relisting items gives random views on the items from the 1st seconds
The items that i am relisting for the past two weeks are auto generating views from the first seconds. Some might say that might be actual views but i really doubt it as i tried altering the descriptions and item specifics on purpose and whatever i p...
buying and printing label for international first class postage
I cannot print international first class postage....keep getting this error message: Error creating label. Label could not be generated. Internal Error.
eBay not respondiong / Recover web Page / Internet Explorer No longer Supported
My computer is so messed up from eBay.Getting error messages for 2 days. EBay not responding. Freezing up. Recover web page. We no longer support Internet Explorer v10 and older. Upgrade to a newer version or use a different browser. I searched inter...
Store logo / Header not showing up
Hello everyone,Can anyone help me, and can tell me why header, sidebar and logo is not showing up on my store after changes in setting. I am doing this since long. Thanks in Advance
paypal not accepting payment
keep getting this message when trying to pay for item. Sorry about thatLooks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri) How do I fix this ?
Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check
I'm trying to pay for the item 6 times but still can't go through, called Ebay 4 times, changed/update payment through Visa/Paypal but still does not work, all them blamed that I'm in Canada and the seller won't ship to Canada, but it's clearly state...
Buy It Now Auctions no longer offer a duration, Good Til Canceled only
I don't know why but recently eBay is no longer allowing me to change the listing duration for Buy It Now listings, the only option I get is Good Til Canceled. No where on eBay can I find a way to change it. This really seems like eBay trying to scam...
No Feedback Link
On items I've not received, there is a button but on the item that I just received there is only a return button I cannot find any way to leave feedback for good seller. Since she is new, I'm sure she would appreciate it.
tax button error
I am not charging tax, I keep getting a tax button error message before I can list item.
Error message when trying to set up Promotion/Sale Event
Was wondering if anyone else is having an issue when trying to set up a sale. When I click on the tab to do so I get a message stating "It's not you, it's us" and something about the server being down. I don't see any notifications on the boards that...
Dozens of auctions finishing without a sale...Thanks eBay for GTC roll out
I am currently having trouble with all my auction style listings. I barely make a sale after this mandatory Good till Cancelled for fixed price listings was rolled out. March has been the worst month in sales since i opened my store back in October 2...
eBay Home Page keeps getting an error message. Not happening on any other websites.
For the last few days when my browser automatically loaded eBay as my preferred site I keep getting errors. I changed my auto load page to Etsy and have not had any problems with their site, Google or any other site. Just eBay. Also when I use the In...
Trying to buy a item on eBay with a gift card
So, I was trying to buy a item on eBay, but an error said "This code can't be used with the payment option you selected.". What is the problem?
Abandoned Job: Abandoning Job: 972078029 File Exchange
Can someone tell me how to get this file to upload with the above error? Thank you
Error message: Server down
For several days, when trying to reschedule or delete auctions, get the following message, "Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages." Any suggestions? Fixes?
