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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

search results

Does anyone know how not to be pushed out of google search results by the genius eBay product identifier page that always comes up as "out of stock" even though if you use the exact phrase on eBay search many of them come up. I wonder how many of my ...

03/22/19 New eBay Ship Calculator at 16 oz forces Priority Mail on Sellers, No 1st Class Option

Hi Fellow eBay Sellers (eBay Staff) ISSUE WE ENCOUNTERED: At 16 oz. USPS First Class, the eBay shipping calculator as of this morning (03/22/19) forces Priority Mail on Sellers (No First Class Option was offered or accessible). The default at 16 oz. ...

purchase history item mutation/replacement error

I have noticed twice now recently that an item in my purchase history has been changed; first on a lot of cotton socks, and now on an HP Chromebook. In both cases it appears that the price was not altered, although the items are now different from wh...

store catagory list

how do I change store category with out relisting

Resolved! Error: "We are having trouble printing label - Inactive Customer account"?

Hello,I am running into this problem while trying to get to the FedEx label screen after clicking the big, blue Purchase Postage button. There is no error code on the error screen. I have cleared browser cookies, tried different browsers, updated, re...

Can't pull up Drafts - something is wrong message???

Yesterday, and now today I have tried to complete a draft under "Manage Drafts" and I get a message that says "Looks like something is wrong. Please try again." What is wrong?

Sold items relisting again problem not fixed

So I've tried everything under the sun and it's costing me money and my precious time because I have to keep recounting and double cking what has already been listed. One E-bay seller said every time they sell something they have to hold there breath...

First Time Unpaid Item Resolution Experience FAIL - Process Is Unintuitive and Archaic

As an IT professional myself, I am hoping that this will eventually reach to the eBay IT Department and/or the people in charge of User Experience at eBay. First, a bit of background on myself as an eBay user. I am in my late 20's and buy and sell ve...

Bulk edit has a glitch. Allows items to be marked FCM when weight exceeds 16oz.

Bulk edit has a glitch. Allows items to be marked FCM when weight exceeds 16oz.I recently relisted items in bulk edit to free shipping and this occured. It did not alert me that FCM option exceeds weight on listing. Please avise when this will be cor...

Seller Hub Issue

I am retired so I have a lot of time to sit at my computer & check my listings. Earlier this afternoon one of my listings had 3 watchers ( not that that translates in sales) but considering the lack of traffic lately I was thrilled. Checked right bef...

RETURN POLICY ON LISTINGS BOTH AUCTION & GTC HAS BUG - NOT CARRYING OVER IN Listing Tool

Hi I just wanted to warn everyone, as a follow up to my previous post on 3/19 I just discovered several of my recent new auction listings, like the new GTC 30 I listed Monday also were not showing my Return policy including ones yesterday. Some in be...

Where did sold and unsold pages go

I came in from the shop to find that the "sold" and unsold pages have gone away from my store front .. it took me 4 hrs to find a route out of the help section to leave a buyer his tracking on yesterdays package and now have absolutely NO WAY TO SEND...

Fixed Price listings are automatically set to Good Till Canceled. You can set

Looks like again e-bay have issue with setting duration for fixed price items. Even when you choose business view it still have no chose for fix price duration. They force us to choose "GTC"

No views listed on my items and ZERO sales in 17 days! What is going on?!

Watch list lag and bouncing back to top after deleting item

Every time I go to eBay on my watch list there is about a 5 second lag, and now you changed something because when I delete an item the page freezes then boucnes me back up to the top of the list which is a HUGE waste of tiem and and annoyng. I do no...