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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sale today was notified from PayPal but no sale shown on EBAY

Hi I had a sale this mourning . I was paid got a notice from PayPal .. went to PayPal money was there not showing up at all on eBay. Never had this issue before. I guess I’ve got the funds I will go ahead and ship??

Send offer under Seller Hub - Listings - Not showing up...

I send offers frequently. Today the send offer option was missing sometimes, when I refreshed it was there, but, now it is not there at all... Chrome Please help

Ebay will refuse to let me pay.

I have bought things here before and now its suddenly refusing to let me pay for things. I thought it was my card at first so I naturally tried another one but that one did not work either. I tried different browsers just in case. I sebay having an i...

Compatibility section is missing in item revision. eBay motors.

I am trying to add compatibilities for auto parts but the whole section where you can select vehicles are missing.Any suggestions on how to fix this problem? Or where to find options to add vehicle compatibility?It used to be as it shows on the secon...

Resolved! eBay you're killing me! You have now made my listings as not as described!!

Here is a message I just received from a buyer!!!!!!"Hello,I am very interested in these readers. However, I am confused by the conflicting numbers shown regarding the power. At the top of your listing it says +2.00 --But, within the description, and...

"Sell Similar" "Actions" "Sell It Faster" bar at top of My eBay Page is grayed out.

"Sell Similar" "Actions" "Sell It Faster" bar at top of My eBay Page is grayed out.I am unable to end items or sell similar, etc. This happened last night. Any suggestions? Thanks in advance for your help.

Sold items not reflecting on ebay

I have people who have paid for items , got the money from PayPal but items are still listed . No response on Twitter.

This order was not successful. Payment for this order has failed.

This message is on my seller's detail order page .. checked PP and payment is complete. Does anyone know why I am getting this message and if its ok to ship? Thanks!Ebay = This order was not successful. Payment for this order has failed. PP = Payment...

Your case is on hold

" eBay Customer Support has placed the case on hold until Oct. 3 to allow time to provide additional documentation.If your issue is resolved, you can close this case without waiting for a response from Customer Support.We have sent you an email reque...

Can’t list due to photos not loading?

I’ve tried both on the app, safari, Firefox and the same thing happens. See pics

Ebay discount

Hello,I had a discount that ended on 29th September at 11:59 PM CET and I tried to use the coupon code before that time respecting the T&C but it didn't work. Why ?

Resolved! Automatic TRS Promoted listing credits

Automatic TRS Promoted listing credits have not been applied for July, unable to get any help with that and was wondering if there is an issue?? Thank You!

Not Getting New Listing Results When I Do A Search-I Am Seeing The Same Things Over & Over

I am doing a search for a particular description and usually have no problem but today on Ebay and another site I am blocked somehow from seeing new listings. A few are trickling in but barely. I cleared cookies and browsing history but that didn't s...

Some Orders pages are not displaying properly.

"Manage all orders" and "Paid and shipped" pages looks like this. Everything is shifted to the right.But should look like this.Anyone else seeing this in their seller hub? Happens in Chrome and Firefox.

Catalog error: Product ID 239135544

ProductID: 239135544UPC: 883929573455https://www.ebay.com/p/239135544#ProductDetails Listed in the catalog as:Gilmore Girls: A Year in the Life (DVD, 2017, 3-Disc Set) This item is a 2-disc set.