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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

search words

Hiquestion 1I have been selling on ebay for 20 yearsI was told that if I list a pair of womens shoes in that category, I don't ned to put womens or shoes intitlethat the system will pick it upwell lately semetimes yes and sometimes no, when I test???...

LISTINGS NOT VISIBLE

HI I HAVE ADDED FEW LISTINGS AND EVEN AFTER 4 DAYS I CAN NOT SEE THE GENERIC LISTINGS ON ANY PAGE WITH ANY KEY WORD . ONE OF MY TOP SELLING LISTING WHICH WAS IN TOP 10 IS NO WHERE TO BE SEEN . ANYONE EXPERIENCING SUCH TECHNICAL ISSUE >?

iPhone app issues on sellers page

Is anyone having trouble deleting sold items since the new app update? I used to be able to swipe left and delete sold items where a return was no longer possible or I had received positive feedback. I even used a laptop and removed the item and it s...

Resolved! Starting an Ebay store (did i really just pay full price ($28) for 6 days?)

I started an Ebay store and it looks like I'll be paying the full $28 for the last 6 days of this month? Maybe I have that wrong though will it at least be pro-rated? It says my subscription will be renewed July 1st. I thought it would just give me a...

Resolved! What happened to profile photo quality?

Until just recently, the quality of my eBay profile photo (taken about 50 years ago) was good. Now, seemingly all of a sudden, the quality of my eBay profile photo is horrible. Just to make sure, I re-uploaded the same very high quality digital photo...

Minor "Buy It Now" bug

Sample: 163626556217 This originally had a $200 "Buy It Now" but now that multiple people have bid on it, that option has gone away. Yet, in my Watch List, the item still has a message: "Don't wait! Buy it now for US $200.00 + US $0.00" for that item...

Ebay Search broken, ignoring search terms and showing too many results.

This has been happening for a couple weeks now, seemingly random but usually when there's 4+ different terms searched it ignores 1 of the words. Just got off the phone with low level support and they were able to replicate the problem and acknowledge...

WTH is going on with Ebay?

Went on to my site that now has multiple listings of the same item over and over, it's giving euro for the currency instead of dollars, it's saying I do not ship to the US when I am based here, the page is spanish so I have to translate the page and ...

feedback issue

My seller hub keeps telling me Ive receive 343 feedback today then its 3 then its 56 ect... there has been 1 feedback left today and it was a negative with a positive comment is it just all screwed up today or what?

What happened to profile view count?

As of Thursday, May 16, 2019, there's no view(s) counter in my profile page. As a result, I can't tell how many times my profile has been viewed. What's going on?

Another example of broken search

Searched for both current and sold listings for "dept 56 snow village christmas puppies" (sans quotes) Got NO MATCHES. Checked Teradata and multiple sold with those words in the title in the last 6 weeks. Searched for "department 56 snow village chri...

"All orders" page in seller's HUB problem....

SUBJ - When it will be fixed ?

error with item cost and promotions and markdowns?

has anyone else noticed that when you listing an item initially, for say $15. then run a 'temporary' markdown, and then the item ends while the markdown is in place .................. that the new base price when it renews is the 'old' markdown price...

What happened with eBay LIVE CHAT???

Yesterday eBay Live Chat worked perfectly, today the only option I have is to "Ask the community". I can't contact eBay neither by phone, nor trough live chat or email! Is this something new? What happens now that I can't contact Customer Support in ...

Drop Price in App

The "Drop Price" automatic button in the App isn't working. Ya know the one that makes recomended price drop amounts?Any ideas? I uninstalled and re-installed the app, logged out and back in, etc