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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"All Selling" errors

Under my "All Selling" header, has the scheduled feature been de-activated? Every time I try to use it , a PINK screen comes up and states "Server Down". Been this way for over a month. C S is clueless. No answers. Is there someone from ebay technica...

Ebay picture taking squished and distorted photos

Recently when trying to take photos using eBay android tablet app it defaults to camera/app the distorts and squish the photos, it will no longer use default camera app or the picture perfect app both which have worked fine for years, I even did fact...

Views counts wrong

Relisted 50 items. Less than a minute later they all had 1 to 10 views. Another bug in the life of eBay.

Search and Browse Spoiled by Junk in the Categories

Pick any category and you will always find items that don't belong there. Often it's just a simple mistakeby the seller. But some sellers deliberately put items in the wrong category to increase exposure. And not just one item.....lots of items! Remo...

Unable to hide multiple purchases in apple app

I hide all purchases when completed, but the Apple app does not allow you to hide(delete) muliple items from the same seller purchased together. If you hide them in the classic site, they still remain in the app. I see that people have complained abo...

URL Responsible Party Issue

We closed our brick-and-mortar store last year, and changed the name of our business, which included changing the name of our Ebay store. The name was changed, however, when you Google the new name... it shows up, but with the old URL with the old na...

Ebay Relists All My Auctions Which Do Not Sell

Ebay Relists All My Auctions Which Do Not Sell, I never agreed to havemy items re-list automatically, I searched the help section and it said to remove Automated Rules, follwed instuctions this did not work

Notification Feed Stopped Working Again

The Notification Feed is not working again. This has been an ongoing issue for a few weeks. The Notification Feed gets flakey & displays limited updates, then stops completely. As of a few hours ago it stopped working. This also appears to impact the...

Cannot delete trash. It is not really trash then is it. Why does ebay have to keep it? Creepy.

I have tried to delete the messages I sent to trash....under the delete. button It went to trash. THen I tried to delete the trash.....it is impossible. Why does ebay keep us from deleting this? After Facebook, one wonders about the privacy of all th...

Resolved! Additional shipping options disappeared in "Shipping and payments" tab.

Additional shipping options disappeared in "Shipping and payments" tab.

Resolved! eBay article about identifying VINTAGE Fiesta has disappeared

Until just a few hours ago, there was an article on eBay about how to identify "vintage" Fiesta but now it's gone. Here is the link to the article: https://www.ebay.com/gds/Vintage-Fiestaware-Properly-Identifying-Vintage-Markings-/10000000178722361/g...

Changing profile pages

What used to be easy, changing and updating our profile pages, was disabled years ago. Why? And how do we fix it? I've posted questions and anybody has yet to help and the problem has yet to be corrected. The 'edit pencil' is gone. Now it's just a vi...

Bids not being recognised and eBay errors - 02/05/19

Hi Can anyone help me please?I'm not a business seller, but had a few personal items of clothing that were ending this afternoon.At about 2pm I started to notice that items that had many bids on them were appearing in my unsold folder, and I was noti...

Can't Sell an Item - "Go" Button not working

Good morning: When I go to list an item, I write the item description in and click the 'go' button but nothing happens (see example below). I'm very computer savvy so yes, all browsers I tried, etc. How can this be fixed? What do you want to sell?Gen...

Classic Manage My Store has no Promotion Box Editing Option!

Until eBay gives those with customized classic stores the custom store pages and has all convert to the new mobile-responsive layout, many of my longtime seller/clients are maintaining their unique eBay stores. One seller has a promotion box which ne...