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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can’t pay my eBay invoice and I can’t pay for items I buy ...HELP

I have been trying to pay my eBay invoice for the past few days and it won’t let me ...it just keeps loading ....I’ve tried to buy items from people but it won’t let me pay ....what’s going on

new shipping label page just printed the wrong shipping label

So it was getting close to the time I would need to head out to the post office. I connected my printer to my computer and went to print the first of two shipping labels for today. I purchased the label and selected to print then did the same for the...

Buyers unable to bid on item

I had an auction end yesterday afternoon and I had two people message me after it closed that they had tried to bid in the last few seconds and the system wouldn't take their bids. One said he would enter an amount and it would just blank it out and ...

Pictures being declined

I got one message that said I couldn't mix self hosted pic with ???? some other kind, when both are from my camera, and now another listing I'm trying to create says my photo has an error. It's a regular JPG pic? Are there issues currently w pics on ...

Missing Shipping Options

Ebay is not offering all the shipping choices. We have a 1st class package where first class doesn't show up. It shows up when we put the same numbers in at the Post Office website and it shows up at Paypal, where we had to go to print it out. The ne...

eBay page starts Flickering every two Hours

About every two hours after logging in to ebay the page I am viewing starts flickering on and off. I have to get out of ebay by closing ebay at top of screen that shoiws all site log ins and reopen ebay again. Most times it does not need a log in. Al...

Meta tags???

Is eBay still using Meta Tags? I was getting "not mobile friendly" messages when I used the mobile friendly checker. Now it just gives me a messages about side scrolling. No meta tags found when I check my listings with an SEO tool (not eBay's).When ...

Signature Required Printing Problem on Hermes Labels

Hi AllJust wondering is anyone having problems with there labels on Hermes? Everything is normal until I pay for *signature required*, when I print the label for some reason it will not print the *signature required* under the address details even th...

50 Free Promotional Offers Counter Not Updating

Had 9 fixed price listings roll over yesterday afternoon, and promotional offers counter has not decremented to indicate any of the free 50 were used (still sitting at 50 available.)There were no other promos in effect (and I checked the history view...

Photo upload glitch - reverse order

When creating a listing/uploading photos via my iPhone, old photos are showing up first and I must scroll to the bottom of my photo album to select the most recent ones. This is quite painful and laborious. This just started occurring and seems to be...

Shipping Error: We're having trouble printing your label. Please print your label again.

Tried 6 times, ebay shipping to print label does not work. I get as far as choosing my payment method, when I click submit to make the purchase to print my shipping label.. I get an error. "We're having trouble printing your label.Please print your l...

Hey Ebay, the message system is down!!

Please get it fixed! This is really messing up my auctions that are ending today, **bleep**!

Orders page and Invoice fail to show shipping cost.

I received an invoice request for several items from one buyer. On the Orders Awaiting Payments screen each item has it's own order # and NONE show the estimated shipping to the buyer. I then click on the generate invoice and it correctly put all the...

Cannot Delete Listings From New Scheduled Listings!

Every time I try to delete 2 of my listings, I get the "It's not you, it's us...server is down" page. This has gone on over 24 hours. If I can't delete them, maybe I should revise the starting prices to $10,000! Has anyone else had this problem? I th...

Start Listing Button doesn't work

For the past few days ( a week?) the only way that I can list my items is to put them through a template and then erase allof the information that is not pertinent to this auction. The Start Listing button will not work. Am I doing something wrong? H...