Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Issue refund error

I have been trying to issue a refund for a return and keep getting an error page.Has anyone else had this issue?

Shipping Labels Not Working

Can't print shipping labels this morning. Seems like a great time to go back to the classic shipping label flow and ditch the "improved" version. Just a thought.

Ebay generated 'estimated delivery time'

I have called and called customer service, and written many many times...no resolution to the problem. Ebay is incorrectly printing an estimated delivery date 2 1/2 MONTHS in the future on all of my 350+ auctions. THIS IS HURTING MY SALES. Customer s...

Why does Email Marketing “fail to send”?

Why does this function only work half the time?

list item with free shipping, goes live with a shipping charge. every time. bleep?

i just posted three items for sale, made SURE i had free shipping checked, and a specific method for shipping. low and behold, all wind up having it changed to first class for a fee to the customer.then i review my other items and some of them ALSO h...

"Print postage label" button not working

I chose eBay Shutl Delivery 2-3 days as my delivery option, when I go to click the "Print postage label" button next to my sold items the link is dead and always leads to a non-loading page. I have tried the link in Chrome, Firefox and Chrome for And...

There is a very huge glitch in eBay's "Guaranteed Delivery" currently.

brian@ebay Cross-posting in the Technical Issues forum, as I'm not entirely sure where this needs to be posted. Apologies for the cross-post, and please remove whichever one is least appropriately located. We received a message from a buyer who purch...

I can not send a message to ebay

I can not send a message to Ebey, so I can not remove the goods that are sold in the store, what can I do?

I get weird search results unintentionally

I'm having a very weird experience recently when I try to browse ebay.I ofter just like to see what's up for sale so I just wanna browse everything. I go into Toys&Hobbies, click Search. Then I click on Diecast &Toy vehicles, then Cars: Racing & NASC...

How do you take a SCREENSHOT of your performance stats ?

anyone know how you take a screenshot of your selling stats? would love to share the graph from March 28-April 25, my listing impressions are down 21% and my listing views are down 25% since April 6th. It's like LIGHTS OUT looking at the graph for sa...

SOLD BUY IT NOW ITEMS RELISTING OR NOT DELETING

I have found dozens of my already sold buy it now items are still active and for sale. Is this because of the recent change where you can only list buy it now as good till cancelled? so items sell but aren't being deleted from the system? ebay please...

i AM GETTING A MESSAGE "IR.EBAYSTATIC.COM"

I am getting a message from " ir.ebaystatic.com wants to use your location but first you need to go to settings and turn on Location" Can anyone tell me what the hell this is all about??????????? bubba

Resolved! Error: System temporarily unavailable, please try listing again.

Hi guys, ive problems with creating items thought the ebay developer api (sandbox atm).(It already worked w/out problems, but now since about two days ive the following issue:Christians-iMacPro:~ neolium$ php /Applications/XAMPP/xamppfiles/htdocs/eba...

nothing is loading

get start page then everything refuses to load coming back cant be found

Error Codes when ending a listing early to avoid more fees with GTC

Now with the GTC feature we have to use I was ending a few of my listings early to avoid being charged more fees. As I was ending these listings I kept getting these errors that would NOT let me continue to end each one. This was very stressful and I...