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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sale Event/Markdown not working?

Anyone else having issues creating a sale event/markdown? I'm able to create the event..add listings, creat rules, launch, etc.....but no items are actually added to the sale & the markdown isn't showing up.Thank you.

Almost all ebay pages taking forever to load?

It's not my browser or computer - all the other sites I visit are fine; streaming CBS News, YouTube, Twitter - all no issues. Ebay on the other hand is loading like it's 1993 and I'm using Netscape Navigator with AOL dial up modem speed. This has bee...

Your request couldn't be processed because of a technical issue. Please try again.

every time i try to list an item they show me this message when i click on list ''Your request couldn't be processed because of a technical issue. Please try again.'' and it's my first time selling on ebay .Please i need help !

Tchnical Issuse when i trying to listing bleep?

Whats going on i tried to mae listing of products and i only see red table with sing Your request couldn't be processed because of a technical issue. Please try again.

Completed PayPal Payments Not Rolling to Awaiting Shipment Screen

International PayPal completed payments are not showing up in my awaiting shipments screen. This has occurred with two transactions in the last 14 days. The payments have been made in a foreign currency and have been approved by me on PayPal.

Cannot have custom size box calculated option and flat rate box option at the same time.

This used to work a week ago and now suddenly it does not allow it. Flat rate should ignore any dimensions parameters for another calculated option.Even reading weight is questionable, because I will list a weight with custom package. I am not going ...

OLD GLITCHES NEVER DIE. THEY DON'T FADE AWAY EITHER. Shipped record comes undone.

I had hoped that with the redesign of the Order page some of the old glitches would go away. But no. Several days ago I shipped an order, entered the tracking number etc. This item is already showing as delivered and I have even received positive fee...

Resolved! Serious privacy issue - receiving ebay notifications meant for another ebay buyer/seller

For over a month I'm receiving legitimate eBay correspondence meant for another eBay user. Huge privacy issue which also brings into question the privacy of my personal information. I have phoned eBay and was told it was spoofed, spam or phishing and...

Shipping List - Resetting / Refreshing itself While Making Adjustments before printing

Hello, I go to "Seller Hub" "Orders" to ready items to go out. I "select all" and go through each one and modify each if it needs to be to be accurate on shipping. This has worked fine for a long time. In the past week or so, the page is refreshing i...

Resolved! Anyone else have a slow page load time?

I don't seem to be having problems with other websites loading and responding to my clicks on their hyperlinks.However, it really seems like eBay is dragging tail today! Is anyone else having this problem?Clicked on the "System" link, and it's all sh...

Ebay app for Kindle Fire.

Yes. I still use a Fire. And Yes I used it a lot to browse Ebay. Now? App no longer supported. Use the browser you say? Well Ebay is absolutely, completely, totally, unuseably formatted for the mobile browser. One more failure for Ebay. Chalk it up o...

Android app and it's many issues

So i've followed the many steps ebay suggests which includes and not limited to signout, reinstall, clear cache, fix battery optimization options, remove adaptive battery feature. Now i have an ipad and on my ipad i get the notifications 5-10min befo...

Ebay labels is not letting me print a USPS shipping label for today's date July 1.

Ebay labels is not letting me print a USPS shipping label for today's date July 1. It only shows Tues, Jul 2 and later. Anyone else having that issue? Any suggestions?

Why is ebay customer support so incompetent?

Spoke with three different CS agents (over 1 hr wasted time) because I was unable to pay with my PayPal Master Card and none of them could tell me why so the problem was escalated to IT support. Long story short, I figure out on my own that for some ...

eBay Search Feature is TOTALLY corrupted - NOT WORKING AT ALL

Ok, something is seriously wrong with eBay's search feature. It does not produce any results whatsoever for the item. I put in "Vtg silver heart plate" against "All categories" and the search returned about 900 pieces of jewelry, not even silver jewe...