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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller trying to print a mailing label.

when I click on pay and print, I just get a big red error message on top. Anyone else having that problem?

getting "cookie" ,"java script", errors in item description

putting photobucket photos in item description causing errors not allowing to list even though i'm doing item description with pictures same as always

From Fast and free guaranteed To Free economy GLITCH

Yes I have found a Glitch in Ebay ... I bought some Fabric Orginizer Storage bins and listing said Fast and free Garanteed by April 5th.. I noticed the tracking number was media mail so took a screen shot and sent her a message.. Now the listing says...

Promoted Listings Missing Some

I hope Ebay sees this. Here's the issue I'm seeing for weeks now. On the Promoted Listings Dashboard, You've made sure EVERY single one of your listings are promoted. Triple checked, went through every single one. But when you go to your active listi...

SOLD LISTINGS SUPERIMPOSED OVER ACTIVE LISTINGS

as above

My single listings keep relisting one there own, just removed ten

Ok, so I've been double cking all my listing with variations in them and so far so good. Now the single listing keep popping back up and aren't showing in the unsold category anymore so I have no proof the get refund on any of my listing fee's. I thi...

I can't add an item to my watch list or purchase an item

clicked to add an item to my watch list and I keep getting a page stating It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. It has been this way for the past few hours. Tried clicking to purchase and item with the s...

RELISTING FROM INVENTORY - GTC NOT AVAILABLE IN SOME CATEGORIES???

I am relisting seasonal merchandise from "Inventory", several items have come up with a disclaimer at top of listing that GTC is NOT available for this or that clothing category! Listing with AUCTION is the only thing that is allowed. Why is this hap...

search results

Does anyone know how not to be pushed out of google search results by the genius eBay product identifier page that always comes up as "out of stock" even though if you use the exact phrase on eBay search many of them come up. I wonder how many of my ...

03/22/19 New eBay Ship Calculator at 16 oz forces Priority Mail on Sellers, No 1st Class Option

Hi Fellow eBay Sellers (eBay Staff) ISSUE WE ENCOUNTERED: At 16 oz. USPS First Class, the eBay shipping calculator as of this morning (03/22/19) forces Priority Mail on Sellers (No First Class Option was offered or accessible). The default at 16 oz. ...

purchase history item mutation/replacement error

I have noticed twice now recently that an item in my purchase history has been changed; first on a lot of cotton socks, and now on an HP Chromebook. In both cases it appears that the price was not altered, although the items are now different from wh...

store catagory list

how do I change store category with out relisting

Resolved! Error: "We are having trouble printing label - Inactive Customer account"?

Hello,I am running into this problem while trying to get to the FedEx label screen after clicking the big, blue Purchase Postage button. There is no error code on the error screen. I have cleared browser cookies, tried different browsers, updated, re...

Can't pull up Drafts - something is wrong message???

Yesterday, and now today I have tried to complete a draft under "Manage Drafts" and I get a message that says "Looks like something is wrong. Please try again." What is wrong?

Sold items relisting again problem not fixed

So I've tried everything under the sun and it's costing me money and my precious time because I have to keep recounting and double cking what has already been listed. One E-bay seller said every time they sell something they have to hold there breath...