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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Respond to Questions Notification Will Not Go Away!

As you can see in the post, I have SEVEN listings with a notice to Respond to Questions. I've responded to every one of them. My responses are in my eBay mail box. Having a real hard time dealing with all the incompetency. So how do I get rid of thes...

Problems with listings and my account help please any suggestions

Problems with listings and my account help please any suggestions I have spent hours talking to Ebay.com and Ebay.co.uk Ebay.com says they do not know how to fix and my account in the Uk is a stand alone and is fine.Any suggestions please.I can not l...

Resolved! Items in US Not Visible in Search in UK

I listed an item for auction and shipping through the GSP a few days ago that would be of extraordinary interest to UK bidders, but it had had only 22 views after 4 days. It seemed inexplicable, until I went to ebay.co.uk and ran a search on four wor...

Resolved! Turned vacation setting OFF, Items still not showing in store

I turned off my vacation settings and just assumed all of my 2000+ listings would be reactivated after a couple of hours. Twelve hours later, only 14 items are showing. I pay a lot of money for an anchor store suscription and this is very disappointi...

eBay Tracking # lookup Freezes ebay Page

Why does looking up shipping tracking number freezes page? Real PITA ebay!

Comics

The option to search golden silver bronze and modern age comic books separately is gone why

ebay community... can we add multiple phones to one ebay account so we can add pictures from differe

ebay community... can we add multiple phones to one ebay account so we can add pictures from different phones

Technical Issue on Ebay June 2019

I have tried to list an item today (June 11, 2019) and it kept giving me an error about a non-permitted payment method. I've used the same payment method (Paypal) for over 15 years...what is the deal? I have also noticed that there have been NO new l...

Purchase history has gone

Once again cannot see purchase history beyond a few weeks and last 3 items, None of the functions allow to see purchase history up to 3 years , Dont even get a reply from customer service . What is going on?

PayPal fails to load

When trying to pay for an item using PayPal, I enter my login info into the PayPal popup and once I hit enter the login windows spins forever but never finishes the login process, I have tried it on different computers and devices and it does not wor...

Wrong Picture Shown in my listings

Greetings fellow eBay Sellers, I am a "full time" online retailer and have had what used to be a rare and occasional "hiccup" turning into a serious problem. To be more specific: The "opening" picture on several of my listings is NOT the picture of t...

Still can't pay with a credit card!

I've been trying for 10 days to make purchases on ebay with a credit card and it still says they can't process it. Does anyone have any idea what is going on or when this will be fixed? This has never went on for such a long time before..

Someone using my email address to create an account

I could not figure out how to remove my email address from that account. I called Customer Service and they said they would report it for me but could not do anything about it. I asked why there is no email verification when associating an email, and...

EBay undercharged shipping SmartPost

Buyer was undercharged on an order where they selected Smartpost. It was only $.50 in this case, but this should not happen. Listing was for 14x12x10 box with a weight of 6lbs. Buyer should have paid 15.59 for 97404 to 44301. They were only charged 1...

Saturday 10 June pictures uploading slow in new listings. Anybody having same problem?

Saturday 10 June the pictures uploading slow or not at all in new listings. I tried differents PC's and browesers,- same thing. The internet speed is 24 mb/sec no problems with uploading and downloading elsewhere.Anybody having same problem?