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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Security code requested as I don’t have one..

I have two factor authentication, but with the mobile app. I don’t have a security code with token. This evening eBay wants me to sing in with a security code...cmon guys... what are you doing!

System Issue with Shipping Charges for 'Promoted' Items

Does anyone know how to notify eBay of a System Flaw? I have brought this specific attention to eBay over the phone on 2 occasions without results. Specifically, I 'promote' all of my fixed priced items. I also have setup my sales to either provide f...

Hi, any one else w/ issue, know how to fix? When I delete purchases that came, they return

In my section of My Ebay. Where one has items that one has purchased. When items arrive I leave feedback and then wish to delete items off my purchase list. I think they're deleted. But, every time I return to my purchases the old purchases show righ...

Markdown manager not letting me edit start end date

When I go to relist my different sales in markdown manager, it is not showing the date boxes to edit. It lists the old date but gives no option to change.

Resolved! Date and Time in Search box

So, I randomly found a weird glitch or feature or easter egg on ebay. I'm trying to type a part number "D80AS1" in the search box.I get as far as "D8" and am greeted with a search bar that says "IT IS JUNE 28TH 2019, 9:39:28 AM RIGHT NOW"Typing 'd8' ...

messaging system won't reply in Safari or Chrome "Connection Reset" or "unable to load data" errors

The massaging system went from bad to worse. I can read messages, just can't reply, connection error messages at ebay's end. So, I can't contact customers! This is really bad for business. Yeah, I'm a bit of a computer geek and tried all the obvious ...

Condition Section Missing on my Pottery/Glass Items after Relisting

I discovered that on the many of my items that are in the Pottery and Glass category, the condition section missing upon relist. I don't know how long this has been happening, but I just noticed it. Some listings I cancel and then relist manually. Ot...

история моих заказов не видна полностью

Почему я вижу историю моих заказов только за последние 60 дней?

Not managing to bid: Attention buyer sign

Hi! I'm trying to bid on items (which I've been doing for years so this is something completely new) and the ATTENTION BUYER sign about being aware of possible goods restrictions imported from other countries pops up, as always. But when I press cont...

eBay Bucks Missing

For the past week, I noticed eBay Bucks is missing. Usually hoovering over My eBay, eBay Bucks would show on the bottom of the text box but it's no longer there. Going into my account, on the left side where it stats eBay Bucks under the Buy cateogry...

Resolved! Items for Sale showing no listings.

I am unable to see if any items are listed on my store.When you go to a store and click "Items for sale" then it appears with nothing.My store link:- https://www.ebay.com/usr/ecom39Can you please tell or highlight why this is happening?

Resolved! Buyers Can't Purchase My Items - Item does not ship to Error Message

I was just curious is anybody else is having this issue? Starting a couple hours ago, when a buyer tries to purchase my item, they are receiving a message stating: "This item does not ship to State Name" I have had a few potential buyers already reac...

PayPal checkout not working

Anyone else unable to make purchases with PayPal now ???

Checkout issues with PayPal

Great news!I'm not able to pay for item in Ebay checkout when I select to pay with PayPal. Process hangs after I write down my PP password in "Log in with Paypal" window. Annoying circle spins indefinitely, followed by message "Checking your info..."...

Seller Hub is glichey this month

Quite item my seller data is listed as unavailable.Quite often when doing new sales promotions I get the message very often" It's not you it us message that our servers are down. Sales have dropped effective June 1 for the entire month of June.