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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

More steps backwards - Shipping screen not showing item desciptions

After update this Labor Day weekend, my Seller Hub shipping screen shows orders available to ship, but on that screen, no longer shows item descriptions on each order item ??? Always two steps back for sellers and stores . . . Sean

Orders eligible for combined purchases Glitch

alan@ebay Seller hub showing as a count of 2 for "Orders eligible for combined purchases" under Orders sectionBut clicking on the link shows that there a currently no orders that can be combined "You have no buyers with combinable purchases"Did all t...

Active & Sold listing no updating on My Ebay page

For the last week or so I noticed that sold items still show in the active listings section of My Ebay Selling. They also show in the sold. Contacted eBay and was first told that it is because of the GTC setting, but I only had 1 of each item. Then w...

Recent listing update causing annoyance in clothing categories

With the recent update to how listing items appears in the clothing categories, you can no longer go to "Country/Region of Manufacture" and begin typing in the country in the drop-down box to quickly get to the necessary country. You currently have t...

International shipping labels from US to Canada city, provenance, and zip code in the wrong order

International shipping labels from US to Canada city, provenance, and zip code in the wrong order. I sold a item to a buyer in Canada and at the post office when dropping the item off I noticed the zip code for the buyers address was in the wrong pla...

Bulk Shipping Not Working Today

Bulk shipping for two USPS first class mail orders to the same buyer could not be combined due to receiving message: Sorry we couldn't find a delivery service for this order. Error getting quotes from server. Retry.

Responding to Best Offers in messages

Twice now I have received Best Offers for items that I have listed. The message shows up in my messages with a button that says "Respond Now", however when I click on it I do NOT get any options (i.e. Accept Offer, Decline Offer or Counteroffer). How...

Can't save search: "Sorry, we encountered an internal error. Please try again later"

I get this error whenever I try to save a search. The search in question is "Cobra Max Offset Driver". I'm using Chrome browser on Windows 10 (and I get the same error in incognito mode). Any idea how to fix this?

"One or more sellers can't accept payments right now. Contact the sellers for help."

I'm selling a few items on ebay however when someone has tried to buy something they get presented with the error - "One or more sellers can't accept payments right now. Contact the sellers for help."Not sure why as never had this problem in the past...

ebay share button not working.

Anyone else exrerencing problems w/ the ebay listing share button? I click the share botton on a listing to add emails for buyers of similar items & now I get a popup to sign in assorted email accounts. It use to be that they would get a message from...

AOL email

AOL email is having massive connection problems. I haven't been able to read email for over 24 hours. If an AOL email address is what is used on ebay, it might account for a lot of the issues mentioned on this board. Input from other AOL users would ...

Ebay won't let me pay my bill (one time payment) - of course, classic ebay

I go to do the one thing you'd think they'd always have working - pay my ebay bill. I usually make payments all month long so I don't wind up with too large a bill, so I'm using one-time payment. Of course they've created a new screen/page for this s...

Automatic feedback stopped working?

Hello all, For the last two days I have not had feedback auto post to the buyers account after purchase. It's been leaving feedback correctly for years, but just stopped suddenly. I just received an message yesterday from ebay asking me to leave feed...

Android app still not working with wifi

How long is it going to take for ebay to sort out the much highlighted issue with the Android app not working over wi-fi. This has been going on since the last update and should have been sorted out by now.

Resolved! Who broke the search engine?

It now seems to pay little to no attention to the words in the search bar or the narrowed parameters (size, price, condition) used. This seems to be a growing problem. A couple of weeks ago it would occasionally ignore a word or two, but now it seems...