Seller News: April 2025
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Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Unable to search
Every search returns no finds
Problem w search
Cannot get search results on ebay
e bay search not working saying search not found ??
e bay search not working saying search not found ??
[BUG?] Listings not displaying promotion banner & "watchers"
I've noticed the past couple days the "promotion banner" (I'm not sure if there's a proper term for it) is no longer displaying on the top of listings (the one that reads "Buy one and get one at x% off". Additionally, "Watchers" (and the number) also...
Can’t search my sold items in the App
Unable to search within my sold items in the app. Please fix!!
Unable to auto relist any items
When each of my auctions end they do not auto relist. I have found myself calling eBay about the issue every day for the past week asking them to please manually relist all the items that ended the previous day. Anyone else having this issue? If so, ...
Can't pay for item, "Can't process payment method" error
Hi,trying to pay for item but after I press "Confirm and pay" I get in return this message. Unfortunately, we can't process your payment. Here are your options:Check out with another PayPal method, like the one we're showing now.Select a different pa...
How to find ITEM with picture from GALLERY on android
Hi,I have an issue with searching an item on ebay with picture from my gallery. I had took screenshot on the item before 2 months and now I can not find it, I forget on a model as described. Can someone tell me how to find this item(below).. Using an...
eBay App Adds Offer Without Permission
There is a bug in eBay app that automatically turns on offers when relisting, even when you have explicitly said no offers. You have to then revise the item to turn off the offers. You have to do this each time an item is relisted.
Watch list images / pictures don't load
When I go to watch list I get "You don't have any items saved in your watch list" If I refresh 4 or 5 times the watch list will appear. Also when I try to change watch list page I get "! Sorry, we couldn't complete your request. Try again later" That...
Can't Update Phone Number
The site will not allow you to update your phone number. It kicks you out to log in screen. When you log back it, it gives you a code. When you enter the code, it kicks you BACK OUT to the log in screen. You'll stay in this cycle forever.
Resolved! Over 13 oz postage charged at 1 # rate
Just sold an item weighed at 14 oz. no handling charge, buyer chose lst class, not over 12x12x12.https://www.ebay.com/itm/113637653382From Zip 17983 to Zip 27612note that ebay is charging same rate for either first class or priority Buyer charged $7....
return label won't load
Been trying couple days, still have the same problem return label won't load , it keeps giving the error "Sorry we're not able to process the label at this time, please try again later." can anybody help?
The job context object is not supported by Action Service Framework PLEASE HELP ME
I am a long time seller with two Ebay stores. I've been on the phone most of the morning with "support" and no one seems to be able to help me. I list all my items from inventory. Beginning yesterday I am receiving this message ."The job context obje...
Ebay will not let me pay
I get a message that seller is not accepting payments. Ebay says my account is ok and the seller called and was told their account is ok. Still not able to pay for any auctions.
